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Charm City Auto

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(256 Avis)
85
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
91%
4 stars
3%
3 stars
<1%
2 stars
1%
1 star
3%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores™
4,0
Moyenne de ReScore™
85
Score NPS ®

Détails de l'entreprise

À propos

We have a large infrastructure, a highly organized system, and adequately trained professionals to support and provide you with the best services for any of your car related problems. We have a range of service packages, giving you more options to choose from within the budget that you are comfortable with . We have a large infrastructure, a highly organized system, and adequately trained professionals to support and provide you with the best services for any of your car related problems. We have a range of service packages, giving you more options to choose from within the budget that you are comfortable with .

Catégories
Carrosserie, Atelier de carrosserie, Réparation de pneus
Contact
(443) 568-1111
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
4381 Hollins Ferry Rd Baltimore, MD 21227
Obtenir des directions
Charm City Auto's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(256 Avis)
Écrire un avis
Avis récents
LZ
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LISA Z.
Halethorpe, MD
Nissan Rogue Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Oil Change
Highly recommend for any of your car needs. Fast service and very professional.
SE
gravatar
STEVEN E.
Halethorpe, MD
Dodge Grand Caravan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Service
Always have honest reliable service. Repairs are spot on.
George P. de Charm City Auto a répondu le 04/09/2025 09:01 AM

Thank you so much for your review.

MW
gravatar
MAYNARD W.
Brooklyn, MD
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Quick and easy
I stopped by to make an appointment for oil change. They said can you leave it now and I will call you later when done. Great job!!!
George P. de Charm City Auto a répondu le 04/09/2025 09:02 AM

Thank you so much for your review.

CP
gravatar
CHRISTOPHER P.
Brooklyn, MD
GMC Sierra 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Friendly fast reliable and affordable
I bring all my cars here. They do a great job.
George P. de Charm City Auto a répondu le 04/09/2025 09:02 AM

Thank you so much for your review.

MG
MATHEW G.
Halethorpe, MD
Chevrolet Suburban
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Motor mounts
Definitely recommend yall. Great experience all around
George P. de Charm City Auto a répondu le 04/09/2025 09:02 AM

Thank you so much for your review.

DS
gravatar
DENNIS S.
Halethorpe, MD
Dodge Charger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2025
client vérifiéVérifié Client
9
Service light
Scanned check engine light gave me a number of options
George P. de Charm City Auto a répondu le 04/09/2025 09:03 AM

Thank you so much for your review.

GW
gravatar
GLENNDORA W.
Baltimore, MD
Chevrolet Sonic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
Great!
If you need tags and title, used cars, insurance, car wash or work done on your car and who knows what else. Charm city auto is the place to go!
George P. de Charm City Auto a répondu le 04/09/2025 09:03 AM

Thank you so much for your review.

IF
gravatar
IRENE F.
Elkridge, MD
Dodge Caliber
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2025
client vérifiéVérifié Client
10
They are very good when they work on my car.
I would have them 💯 percent on the job they do on my 🚗.
George P. de Charm City Auto a répondu le 04/09/2025 09:03 AM

Thank you so much for your review.

SB
gravatar
Stephen B.
Halethorpe, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
10
Charm City To The Rescue
Two vehicles out of commission. Charm City fixed them fast and saved
me a ton of money with their honesty
integrity and skill.
George P. de Charm City Auto a répondu le 04/09/2025 09:04 AM

Thank you so much for your review.

NC
gravatar
NADINE C.
Glen Burnie, MD
Honda Civic Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
I have some work done at another garage I wasn’t happy with it so I had him just to follow up to make sure they fix whatever was going on and I had my car back the next day🥰
George is the most honest person I’ve ever met. He and his employees do a great job than informative. They give you an estimate and they do a great job and you always know that when you go to them to even have your car evaluated or checked out that they bring the problem to you. They let you know exactly what they’re gonna do and how much is gonna cost she was never something does not read on the paper honest people are hard to find this thing and I think Charm City does a great job and I was recommended by my daughter and she takes. She faithfully takes her car to him and I and so do I. Check him out and Charm City auto you’ll never be sorry it’s the best choice you could ever make.
George P. de Charm City Auto a répondu le 04/09/2025 09:04 AM

Thank you so much for your review.

DK
gravatar
DINESH K.
Halethorpe, MD
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2025
client vérifiéVérifié Client
10
Excellent service.
The service was fast. The staff were respectful.
George P. de Charm City Auto a répondu le 03/11/2025 05:56 AM

Thank you so much for your honest review.

KL
gravatar
KAREN L.
Rosedale, MD
Ford Fiesta
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Brake work
Outstanding work as always.
George P. de Charm City Auto a répondu le 03/11/2025 05:56 AM

Thank you so much for your honest review.

MB
gravatar
MAKAYLA B.
Baltimore, MD
Honda Pilot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Satisfied
My car broke down and got towed in on a Wednesday evening and I picked it up Friday. service has a quick turnaround in my opinion and the guys were great and the price was pretty decent. I would definitely come back hopefully not anytime soon 😅 but if needed they have created a returning customer out of me.
George P. de Charm City Auto a répondu le 03/11/2025 05:57 AM

Thank you so much for your honest review.

FH
FRED H.
Baltimore, MD
Ford Pickup
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/07/2025
client vérifiéVérifié Client
0
Got the shaft
190.00 to put on a battery cable that I told them I needed. Hard to believe.
George P. de Charm City Auto a répondu le 03/11/2025 06:05 AM

Fred,
You and Ms. Moss both told me that the truck's starter was faulty before it was towed in. We charged you $190.00 for diagnosis, parts, and labor. Some other shops would have charged you more unnecessary parts. I am sorry but let me know what can I do to make you happy. Thanks.

MF
gravatar
MIKE F.
Halethorpe, MD
Ford Fiesta
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
10
Excellent service!!!
Quick, efficient and affordable. What more do you need to know?
George P. de Charm City Auto a répondu le 03/11/2025 06:05 AM

Thank you so much for your honest review.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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