business image

Charles Automotive & Tire

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(150 Avis)

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores
5,0
Moyenne de ReScore

Détails de l'entreprise

À propos

Serving Montgomery County Since 1976. Serving Montgomery County Since 1976.

Catégories
Réparation automobile, Vente et réparation de pneus, Entretien de la voiture
Contact
(301) 468-8899

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
12122 Nebel St Rockville, MD 20852
Charles Automotive & Tire's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(150 Avis)

CS
gravatar
Candy S.
Rockville, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/17/2020
Liars & thieves
We took our car for oil change and Charles Automotive shop refused to change oil not unless we pay $90 !.
Charles Automotive shop refused to accept Group on oil change that was pre paid claiming that was oil change is not for our car oil type.
We contacted The car dealer to tell them they car use the type of oil for our car & Jim Clark refused to talk to dealership or providing service with group on coupon that we already paid for.
Jim Clark in addition threatened the customers and refused to show the oil type that this mechanic shop is using .
This oil change shop will not honor their own coupons sold with group on and the group on is just a front for stirring people into the shop then get more money in top of Groupon coupons that they have sold which is usually is invalidated by their standards .
Non recommandé
Gary M., Owner de Charles Automotive & Tire a répondu le 02/17/2020 01:58 PM

Candy,

Thank you for the review.  I'm sorry we could not honor the Groupon offer you presented us today.  We offered two oil change options on Groupon.  One offer was for a semi-synthetic oil change and the other for a synthetic oil change.  You purchased a semi-synthetic oil change package from Groupon.  Your 2016 Honda HR-V uses synthetic 0W-20 engine oil.  We can not install an correct engine oil in any vehicle due to the liability that would create.  We would be happy to perform the oil change with the correct oil for an additional fee.  Please let me know if this is something you would like us to do.
Thank you again for your input,

Gary Mendelson
Owner
301-468-8899
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