Solita said she went in and there was a carlight on, so she went in to get the vehicle fixed. She stated that when she left she was not aware that there was a whole other problem with the vehicle. She found out after she left the business the first time, that she needed a new transmission. She said she was not aware of that problem.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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