Cory said the service is good. He said he picked his vehicle up from the business and something was not fixed. He took it back and they fixed it for him at no charge.
I took my car to Certified Car Care because I thought it had a valve ping. I was told it was nothing serious but I would need to replace the harmonic balance wheel before the engine could be properly timed. The next day and $ 400 later I was told the engine had a bad rod knock and the estimated repair bill would be $ 2500 to $ 3500. Obviously if I had been told the real problem first I would not have wasted $ 400 on a needless repair. I have since taken the car to a more professional mechanic who diagnosed the problem correctly the first time and is billing me $ 750 to correct the problem. I feel I got nothing for my $ 400 from Certified Car Care because the mechanic obviously could not tell a timing problem from a rod knock. I would obviously not do business with Certified Car Care in the future.
I needed my daughter's vehicle checked out top to bottom before she relocated to Seattle. The folks at CCC evaluated all aspects of the vehicle and made recommendations as to what work should be done and why. I had most of the recommended work done and it was done on time and for a price that was reasonable by any measure.
Rory said the business helped him out with some of the pricing and the people were very knowledgeable. They also helpfully pointed out a few others issues needing attention of which he was not aware.
car take 3.9 Qt oil, they said they put 5 Qt Oil in . Why?? oil is one inch over mark on dipstick. started car and warmed it up, it did go down some. Not sure if I would recommed this shop. Not sure if I will go back. I must go back and have some oil taken out.
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