Tom and his staff are second to none! I have 4 cars and bother this man, it seems like, 3 times a week. He has never not given me a hearty hello with a smile and "what can I do for you?" So many times he stops what he is doing to change out a light bulb or check a leak, etc. I've had cars for over 50 years now and many a mechanic, but I hit the lottery when a friend referred me to Tom. He is honest to a fault, a great mechanic (with an amazing crew), and just a terrific person. It's very rewarding to know your car(s) is getting the best care and at the best price possible. No more phone calls after dropping it off telling me all of the things my car needs that will cost me hundreds more. He calls to say, "Your car is ready." He is the man and I am proud to say he is my mechanic!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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