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Central Hyundai

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 786 Avis)
79
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
104
Total des ReScores
4,7
Moyenne de ReScore
79
Score NPS ®

Détails de l'entreprise

À propos

The service staff at Central Hyundai are factory certified technicians and trained to ensure your Hyundai we receive the best and most professional service. The service staff at Central Hyundai are factory certified technicians and trained to ensure your Hyundai we receive the best and most professional service.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(860) 564-4014

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 1:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
98 Lathrop Road, Box 147 Plainfield, CT 06374
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 786 Avis)

DE
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Diane E.
Jewett City, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2024
10
Catégorie : Service
Alex from service
A kind young man named Alex in service was so very kind to me. I needed help with my tire pressure and wasn't sure what to do. He said that he would take care of it for me and gave me door to door service. I was so pleased. He knew I had some difficulty walking and treated me with the utmost respect.

ES
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Ethan S.
Jewett City, CT
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/26/2023
0
Catégorie : Service
Poor Handling of Service Issue
Brought my daughters Tucson in for several recall notices. When they were done the interior lights would not work. Brought it back twice and they finally refused to fix it because they didn’t cause the issue. Interior lights were working when she brought it in and after they worked on it they don’t. Never going back there again!!!

DA
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Denise A.
Plainfield, CT
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/20/2023
1
Catégorie : Service
Dishonest Service Department
The service department at Central Auto Group is dishonest. Seeing the big “Ford” sign out front, I brought my car there because the brake lights were intermittently out. I told them that we thought it needed a new brake light switch because when my husband manipulated the brake light switch, the lights would come on, but then they would go out again. They decided the problem was the inhibitor switch instead and said they replaced that. But, the brake lights were out again before I made it out of the parking lot. So they took it back and said they replaced the brake light switch but that the lights were still out, and I would have to bring it to a Ford dealer. (Their Ford sign is still there.). The actual Ford dealer I went to next replaced the brake light switch with an aftermarket switch because the switch is no longer available from Ford. They gave me the part they replaced pointing out where the contacts were worn. It was not a new switch. So Central lied at least about replacing the brake light switch. To their credit, they did not charge for the $23-switch. But they caused me to have to pay much more to a different dealer for the extra work they had to do since I told them that the switch had already been replaced. And they do not return any phone calls to speak about this.

Client vérifié
Norwich, CT
2022 ELANTRA HEV
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/13/2023
client vérifiéVérifié Client
2
Catégorie : Service
Service
Charged for oil change even though sticker was within 100 miles. Free oil change is a rip off.

SL
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SHARON L.
Canterbury, CT
2022 VENUE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2023
client vérifiéVérifié Client
10
Catégorie : Service
Service was completed quicker than I anticipated. Thanks.
Great staff!

DA
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Diane A.
Danielson, CT
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/31/2023
0
Catégorie : Service
They lack integrity and honesty.
Purchased a used car with a cracked bumper. Was told it would be fixed by the time we picked it up. It wasn't. It's now been three weeks of runaround. We were told the part was ordered twice, now. They can't be trusted to be honest.

TD
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TERESA D.
Lisbon, CT
2012 VELOSTER
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2023
client vérifiéVérifié Client
7
Catégorie : Service
Service.
Service was Good , and friendly ,I was given good advice.

Client vérifié
Pomfret Center, CT
2018 KONA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2023
client vérifiéVérifié Client
10
Catégorie : Service
Great place
Friendly

TB
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TREVOR B.
CT
2018 TUCSON
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2023
client vérifiéVérifié Client
10
Catégorie : Service
Engine replacement
Brian did a wonderful working on car. It's purring like a kitten. The work was done in a timely manner and customer service was outstanding.

DB
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DENIS B.
Chepachet, RI
2022 TUCSON PHEV
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/16/2023
client vérifiéVérifié Client
8
Catégorie : Service
Service seating area
Leather seating is worn out and uncomfortable. This gives the dealership a poor appearance and a feeling that they do not care about you as a customer.

LL
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LORI L.
Jewett City, CT
2014 SANTA FE SPORT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2023
client vérifiéVérifié Client
10
Catégorie : Service
Service
Excellent dealership very friendly and I would highly recommend them

EF
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EDWIN F.
Sterling, CT
2022 KONA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2023
client vérifiéVérifié Client
10
Catégorie : Service
Fast!
I'm not sure how many new cars that I have purchased at Central over the years, but it is a lot. Need I say more!

PL
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PAMELA L.
Moosup, CT
2018 KONA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2023
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service
Anytime I have to make an appointment the service dept makes sure they accommodate me as quickly as possible.

DB
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DEBRA B.
Scituate, RI
2020 ELANTRA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2023
client vérifiéVérifié Client
10
Catégorie : Service
Service with a smile
I had a positive experience for the second time at this dealership. I will continue to visit for as long as I feel like that. I would recommend to a friend.

LD
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LORI D.
Plainfield, CT
2014 TUCSON
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2023
client vérifiéVérifié Client
10
Catégorie : Service
Personalities
Brian Allard was exceptional!! We laughed and had many conversations about how my car was running and what exactly I was experiencing with it. He really explained everything as he went through my car. I will recommend this dealership to anyone and I will be back there for future repairs to my car.
I feel like they were honest with me and that is hard to find!
Thank you
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.