I set up appointment to bring pickup in at 1:00. I said I'd wait in the office for service to be completed. Within 55 minutes, I was back on the. road, the LOF and strandard overall check of vehicle completed. Always great service. Its the primary reason I've been going there for most services and repairs on my vehicles for last 30 years.

ERIK V.

Chevrolet Silverado 1500

06/12/2025

Vérifié Client

Vehicle Inspection

With my vehicle having more than 180K miles, I wanted to get a comprehensive inspection done. Once finished, it gave me greater piece of mind especially if making a long drive. Definitely my go to source for auto work!

GABRIEL G.

Chevrolet Impala

06/10/2025

Vérifié Client

Great service. Fast service.

Great service in the office. Great service in the shop.

Repairs for my vehicle were done the next day.

JETT T.

GMC Sierra 3500HD

06/04/2025

Vérifié Client

Nice job

ALEX M.

Ford F-150

05/28/2025

Vérifié Client

Fantastic service and excellent communication

I was able to get my F150 properly diagnosed and serviced in a timely manner.

CAROLE G.

Ford F-150

05/27/2025

Vérifié Client

Great service

Did a great job, very knowledgeable and friendly service. They explained all the details when it made no sense to me.

Client vérifié

MCKINLEYVILLE

Ford Ranger

05/23/2025

Vérifié Client

Thanks, Central! Estimate accurate, no grief!

Auto maintenance a necessary expense, so I appreciate care and understanding, and a shop that delivers accurate estimates, like Central Auto does for me. Happy camper.

MASON C.

BMW 328i

05/19/2025

Vérifié Client

Great service with very understanding people

After my transmission blew out I had my car towed here. Once they determined that the transmission should be rebuilt or replaced, they allowed me to keep my car on their property for free until I was able to tow it away a few weeks later. They also generously waived the inspection fee. If I have future mechanic needs I will absolutely be returning, and I will definitely be recommending these guys to my friends.

RAY K.

Chevrolet HHR

05/18/2025

Vérifié Client

Very happy with service and Staff

Excellent service and comunication.very friendly office staff.The labor rates very reasonable. Great experience all around.

DES J.

Subaru Outback

05/05/2025

Vérifié Client

Fast, complete, good service.

Always good at Central Auto!

KIM F.

Subaru Legacy

05/05/2025

Vérifié Client

They are the best!!

Very honest!!

STEVE C.

Mckinleyville, CA

Honda CR-V

04/17/2025

Vérifié Client

Fast,effective service

Took my Honda CRV IN FOR Routine LOF the night before after Central Ave. Service center closed. Appointment made for 8:AM the next morning. At 8:59 that morning they texted that car was ready, and air filter not needed, saving me money. I could pick up anytime. Great service. It’s why I’ve kept returning there since they opened their doors many years ago.

MARK E.

Chrysler Pacifica

04/16/2025

Vérifié Client

Great service 👏

When going to a Automotive place to get your vehicle checked out small or big stop by Central Avenue Service, you will be happy you did, from the Mechanics to the Front office they are worth going to, you won't be disappointed!!! Thank you guys for everything.

JOHN B.

Mckinleyville, CA

Chevrolet Silverado 1500

04/13/2025

Vérifié Client

Excellent service

We've been going to Central avenue service for many years and they have always been of the utmost quality. They do a great job at a good price

MARY D.

Chevrolet Traverse

04/07/2025

Vérifié Client

Disappointed customer

I was disappointed not with the service but the dishonest people. When I called I specifically ask if this place took my warranty and explained what was wrong with my vehicle which possibly had to do with my transmission. I was told that they accepted it and make an appointment to get what I needed to be done for my vehicle. I thought it can all be done at this place. Come to find out I had to pay for a diagnostic service and got referred to take it somewhere else for the repairs I needed done, they couldn’t do which was for my transmission. Now I have to take my vehicle somewhere else and pay for another diagnostic test and actually get what needs to be done all in one place. This was a waste of time and money. When in actuality they could’ve told me that they don’t do any transmission repairs. I feel like I got lied to just for them to get paid and not do what actually needed to be done. If I had known the information they gave me before and not after they did the diagnosis I would’ve taken it somewhere else.

Richard G. de Central Avenue Service Center a répondu le 04/08/2025 08:11 AM

It’s disappointing to hear about your experience, and we completely understand your frustration. It sounds like there was a significant miscommunication on our part regarding what services we can provide, especially when it comes to those tricky transmission issues. We aim to help, not hinder, and it seems we've missed the mark here. The last thing we want is for you to feel like you've wasted your time or money. Your feedback is invaluable, and we will ensure it is used to improve our communication going forward so that no one else feels this way. Thank you for sharing your thoughts, even if they aren’t the easiest to hear. We sincerely hope you find the right fit for your vehicle repairs.

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