Went to see if I could get a sideview mirror at parts and have it attached to the vehicle in a relatively short period of time. Parts came through big time and the part was at the service center the next morning. Sal, service consultant, went the extra mile and the vehicle was ready for me to pick up the very next day. Since I had no way to get to the dealership, they drove the vehicle back to my residence Saturday morning. It would be very difficult for anyone to achieve what the service center did for me in time if need.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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