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Castrol Premium Lube Express

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(581 Avis)
76
Écrire un avis

Détails du score

5 stars
85%
4 stars
7%
3 stars
2%
2 stars
1%
1 star
3%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
76
Score NPS ®

Détails de l'entreprise

À propos

At Castrol Premium Lube Express (EL SOBRANTE, Store #1509) we pride ourselves on providing every customer with outstanding, professional service. We offer oil changes, transmission services, tire rotation/inflation, fuel system maintenance, engine flush services, radiator services, and cabin air filter services. At Castrol Premium Lube Express (EL SOBRANTE, Store #1509) we pride ourselves on providing every customer with outstanding, professional service. We offer oil changes, transmission services, tire rotation/inflation, fuel system maintenance, engine flush services, radiator services, and cabin air filter services.

Catégories
Entretien de la voiture, Entretien de la voiture, Réparation automobile
Contact
(510) 222-2300
Closed
Heures d'ouverture

Heures d'ouverture

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 3:30 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
3220 San Pablo Dam Rd El Sobrante, CA 94803
Obtenir des directions
Castrol Premium Lube Express' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(581 Avis)
Écrire un avis
Avis récents
Client vérifié
Hercules, CA
2014 Jeep Wrangler
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/01/2024
client vérifiéVérifié Client
5
Fast and Efficient
I’ve been getting my oil changed at this location for years and have always been satisfied with the service. Although I don’t always trust it when they change the oil then have me start the engine BEFORE a showing me the dip. But it’s all good.
RG
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REBECCA G.
El Sobrante, CA
2007 Lexus RX 350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2024
client vérifiéVérifié Client
10
My Go To Place
Castrol Premium Lube Express has been my go to place for all my oil changes for 9 years. Friendly and fast service.
HA
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HECTOR A.
Hercules, CA
2016 Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2024
client vérifiéVérifié Client
10
Oil change-good job!
Great customer service. Appreciate the update as the car is being serviced .
MF
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MIKE F.
Crockett, CA
2008 Honda Fit
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/13/2023
client vérifiéVérifié Client
10
I went in to get my oil changed
The people that work there are excellent! We have been going there for 10 years or so and we have always had a great experience with them! They get to your car as quick as they can, they do all the extras like filling up fluids and tires and they are always courteous to us. I always recommend this place.
HA
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HECTOR A.
Hercules, CA
2016 Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2023
client vérifiéVérifié Client
10
Good customer service.
Friendly crew. Knowledgeable. Great customer service.
Client vérifié
El Cerrito, CA
2015 Subaru Impreza Sedan
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/11/2023
client vérifiéVérifié Client
6
Oil change
Quick service but way overpriced.
VY
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Victoria Y.
Roseville, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2023
10
Excellent detailed work
I have been taking my cars to this location for several years now. I get excellent service the guys are professional at every job they do. The owner is fantastic he always contacts me when it’s time to bring my car in and I very much appreciate that! I’ll never take my cars to any place else.
JW
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JOHN W.
El Sobrante, CA
2017 Toyota RAV4 Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2023
client vérifiéVérifié Client
10
Oil change
It was busy when I arrived. But the staff worked quickly and diligently. They spoke clearly and professionally.
Client vérifié
2016 Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2023
client vérifiéVérifié Client
10
Oil change
They were very helpful and accommodating
Client vérifié
2015 Nissan Sentra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2023
client vérifiéVérifié Client
10
Oil change
They do such a great job with customer service here, that’s why I always come back.
AP
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ANDY P.
2002 Honda Civic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2023
client vérifiéVérifié Client
9
Friendly, easy oil change
The crew was quick and attentive.
Answered all my questions. Thanks guys.
EG
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ELAINE G.
2017 Toyota Prius
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2023
client vérifiéVérifié Client
10
Profesional
Quick professional service
JS
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JOEL S.
2015 Subaru Impreza Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2023
client vérifiéVérifié Client
9
Efficient, thorough, professional
The staff here are the best. No BS. No mystery delays. They communicate everything. All around professional folks.
Lawrence de Castrol Premium Lube Express a répondu le 02/06/2023 02:49 PM

THANKS JOEL!

RG
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REBECCA G.
El Sobrante, CA
2007 Lexus RX 350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2023
client vérifiéVérifié Client
10
Quick, professional service.
I have been going to Castrol Premium Lube Express for at least eight years. I keep coming back because the team is quick, efficient and professional. The technician in the past has provided me with information on the condition of my air filters and transmission fluid which helps with the overall maintenance needs of my car, which I appreciate.
Lawrence de Castrol Premium Lube Express a répondu le 01/30/2023 02:27 PM

THANK YOU FOR COMING TO US THE PAST 8 YEARS. YOU ARE VERY APRRECIATED HERE!

KB
KATHLEEN B.
2019 Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2022
client vérifiéVérifié Client
10
Fast and friendly
Benji (sp?) and his crew were very helpful and very friendly. You can tell they enjoy their job and making their customers happy. The power went out just as they finished changing my oil but that didn’t stop them from finishing the job, making me laugh, and sending me on my way without any delay. When their power came back on Benji was quick to call confirming the total price and sending me a receipt. The great customer service is why I bring all of my vehicles to Castrol Express.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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