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Cascade Automotive Services Inc

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 420 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

We're a full service facility, handling everything from your cooling needs to general maintenance with competitive rates.Established in 1984, Cascade Automotive Services provides auto repairs to the Grand Rapids area. As a family-owned and operated business, we value your time and strive to provide same-day service whenever possible. We're a full service facility, handling everything from your cooling needs to general maintenance with competitive rates.Established in 1984, Cascade Automotive Services provides auto repairs to the Grand Rapids area. As a family-owned and operated business, we value your time and strive to provide same-day service whenever possible.

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(616) 957-0841

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
6751 Old 28th St Se Grand Rapids, MI 49546-6923
Cascade Automotive Services Inc's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 420 Avis)

SO
Shelby O.
Grandville, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
Catégorie : Service
Shelby said they are good and always helpful.
Recommandé

HF
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Hagen F.
Ada, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Only garage I'll go to
I've been going to Cascade Automotive for two decades now, for any work that's beyond me. They always get it right the first time, get it done on time, and always charge a fair price.

PK
Phil K.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Always excellent service
I wouldn't go anywhere else! Honest friendly people that always do their job well.

FW
Fred W.
Caledonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Traverse front brake job
Cascade Auto renewed the brakes on my Chev Traverse today; out the door on time and at their estimated price Always good experience working with them and they have helped me keep my 12 year old SUV running well.

KT
KAREN T.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Highly recommend.
Very friendly and informative.

DA
Dave A.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Repair of 2008 Honda Odyssey
Great Service as usual

PK
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Paul K.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Honest Auto Repairs
Have been a customer here for over thirty years. Mechanics are excellent and long term employees. Everyone is honest and always give you options.

KD
Kevin D.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
10
Very customer oriented
I appreciated how patient Crystal was with answering all of my questions and explaining my options. I felt like a valued customer with how quickly they tried to see our car to help with our circumstances. The staff I interacted with at the counter during pick up was polite and nice to speak with. Cascade auto has gained a trusting customer from our household for sure.

MP
Mark P.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Quick response. Quality work
Great job!!! Called and got me scheduled right away.

Client vérifié
Lowell, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Quick and efficient, fair price and honest work!
I was quoted over $2k in repairs at another shop for a laundry list of supposed issues, including exhaust system cleanout, new fuses, bad battery etc. Cascade auto is no nonsense and walked me through the truly necessary repairs during their inspection.

Their work is honest and skilled, revealing that I only needed 2 parts for my car and saved me a ton of money. I drove off the lot with peace of mind. I am extremely thankful to find a place that won't take advantage of you if you don't have the knowledge to outright contest the added "extras" that some shops will charge you for in order to increase revenue.
Finding out it's a family business was just the cherry on top! This place will keep my business 👍

SJ
Sara J.
Caledonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
Catégorie : Service
Sara said the technicians offer excellent customer service.
Recommandé

RB
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Randy B.
Grandville, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Always helpful, reasonable pricing
These folks have been my go-to for many years. Typical family-owned shop that looks out for customer needs and costs.

DE
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Dave E.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Professional and Trustworthy
Have been going to Cascade Automotive for 7 years since we moved here from Kalamazoo. They are a pleasure to deal with!

DD
Duff D.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Standard maintenance
Great customer service. Repeat customer.

JL
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Jim L.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Great Service
Best car repair in Kent County.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.