Everyone at Michael's was informative and questions were answered politely and with understandable answers. Workmanship was amazing. This is the second time we have used Michael's and we
highly recommend it to all who ask us about collision repair regardless of make or model.
SUBA Forester Sport w/Continuously Variable Transmissio
01/25/2023
Vérifié Client
10
Tow Truck Stinger Stung my New Forrester
I am very happy with Michael's, the staff there is topnotch. They are very friendly and Extremely helpful in getting things done thru insurance. Especially front office Jamie Summers. My car is only a year old, I was not at fault and I wa just devastated by what happened. I have never been in this situation and Jamie KNEW what needed to be done and she went above and beyond for me. All I wanted was my new Forrester to be repaired by Subaru Guys. Parts were on a slow boat from Asia but I totally expected that. I am very happy to have my new car back good as new. BIG thanks to the ENTIREcteam at Michael's!!! They are the BEST!!!!!
BR
Bryan R.
SUBA WRX Premium Manual
06/14/2022
Vérifié Client
10
Great Service
Melissa and Jamie are professional and friendly, made this process easy for me, especially when having to deal with another person’s insurance.
My car was part of a collision right before a holiday. Michael’s helped me get a quick estimate and rental care, but even more they took care to ask about me personally. They were concerned I was physically and emotionally safe. Throughout a terribly detailed and complicated repair process they kept me updated and responded compassionately to my increasing alarm over delays (caused by COVID supply chain drama).The car looks incredible! Better than ever, like brand NEW! I will never use another body shop- nor should anyone reading this!!! Accidents are horrible- Michael’s showed me that the body shop experience does not have to be horrible! I am a happy Subaru driver again!!
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highly recommend it to all who ask us about collision repair regardless of make or model.