Fozia said the experience was good. The repair went smooth, it was done quickly and sooner than promised.
Recommandé
HT
Harriet T.
Washington
03/27/2020
Vérifié Client
Catégorie : Collision
Harriet said this business did not take advantage. The staff greeted her in a pleasant way, they were honest and it was really a pleasant experience. She had a side view mirror situation and they cleaned it up for her. They did not try to boost the insurance settlement. They worked with the insurance and did not change the price, everything was as it was supposed to be. They did everything they said they were going to do.
Recommandé
ML
Michael L.
Washington
03/24/2020
Vérifié Client
Catégorie : Collision
Spoke with Michael's wife. She said that her vehicle smelled like cleaning chemicals. Their work was great.
Recommandé
KA
Kyle A.
Washington
03/24/2020
Vérifié Client
Catégorie : Collision
Kyle said he had no issues with the repair. The staff were quick and diligent.
Recommandé
JP
Jacqueline P.
Washington
03/19/2020
Vérifié Client
Catégorie : Collision
Jacqueline said the customer service was very prompt and she was kept updated very well. Her vehicle looks great, they did a beautiful job and she's very pleased. It was ready before it was promised. They really tried to take care of an issue with the insurance and she really appreciated this.
Recommandé
EV
Erin V.
Washington
03/17/2020
Vérifié Client
Catégorie : Collision
Spoke with Eric. He said the staff at the business was very communicative. They drove him to where he needed to go and everything went very smoothly.
Recommandé
GV
Gopalakrishnan V.
Washington
03/16/2020
Vérifié Client
Catégorie : Collision
Gopalakrishnan said he was satisfied with the quality of the repair at this facility, but his interior was not clean when his vehicle was returned.
Recommandé
BE
Brealyn E.
Washington
03/13/2020
Vérifié Client
Catégorie : Collision
Brealyn said the business performed a quick repair. Her vehicle looked good.
Recommandé
SE
Sarah E.
Washington
03/13/2020
Vérifié Client
Catégorie : Collision
Sarah said this facility is quick and efficient. The staff communicates well. She has never had a bad experience with them.
Recommandé
CH
Claudia H.
Washington
03/13/2020
Vérifié Client
Catégorie : Collision
Claudia said her experience was fine.
Recommandé
RD
Ramona D.
Washington
03/13/2020
Vérifié Client
Catégorie : Collision
Ramona said this facility kept her informed every step of the way. They were right on time with what had to be done. It was good customer service and a good job all the way around.
Recommandé
KA
Kim A.
Washington
03/06/2020
Vérifié Client
Catégorie : Collision
Kim said that he had no issues and everything got done.
Recommandé
SG
Steven G.
Washington
03/02/2020
Vérifié Client
Catégorie : Collision
Steven said the employees did what they were supposed to do and kept their word.
Recommandé
JD
James D.
Washington
02/28/2020
Vérifié Client
Catégorie : Collision
James said the customer service was really good and so were the repairs.
Recommandé
LK
Lori K.
Washington
02/28/2020
Vérifié Client
Catégorie : Collision
Spoke with Keith. He said the staff was really professional and he had an amazing experience. His vehicle was ready 1 week earlier than promised and they were able to get him in early. They did a fantastic job and he appreciated being able to work with professionals.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client