My power steering went out, and I needed my truck for transportation as I live alone out in the middle of nowhere, no family or friends to help me out. So I take my truck to this business, and made plans to get it in the morning when all repairs were done. Now I don't have a lot of money, and being on ss is a bit of a challenge when you got something important like your vehicle, and I have a big v8 motor where I am careful about the usage of my gas, and they took me home in their car, but I was very shocked when they drove up in my driveway in my truck to bring me back to the shop, and I have asked for a 5.00 deduction just for the wear and tear, and it was never mentioned that they are going to use your own vehicle, and he said no, and my bill was almost five hundred dollars. To think that they want to charge you for every little thing, like duck tape, or a bolt, that they don't want to pay up to their usage of a private vehicle. I don't know if I want to go back considering reading all the comments, and my ordeal with them. It's like shame on me for even giving them business so that they can shove it back in your face.
Cindy said they were always friendly, got her vehicle in and out and did what needed to be done.
Recommandé
Client vérifié
Cochranton, PA
Mercedes-Benz C320
07/09/2020
Vérifié Client
Very honest people and tell you how it is.
The service is always great and they always get you in and out. It is quite impressive how quickly they can get something finished when the same thing would take you three times the time.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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