Thank you for sharing your experience with us. It's great to hear that our team made a lasting impression, even if your liftgate repair didn't quite reach the heights we aim for. We're committed to perfection, so it's disappointing to know that your vehicle isn't looking its best yet. We'll continue to work on making things right—if it only takes two tries, what’s a little extra effort? We appreciate your patience and feedback as we strive to improve.