business image

Carlton Auto Repair

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1 395 Avis)
97
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

À propos

Carlton Auto Repair is your local auto shop serving the WHEATON, IL area. Give us a call for your automotive needs. Carlton Auto Repair is your local auto shop serving the WHEATON, IL area. Give us a call for your automotive needs.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(630) 668-4141

Heures d'ouverture

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 3:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
519 S Carlton Ave Wheaton, IL 60187-4860
Carlton Auto Repair's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1 395 Avis)

LT
gravatar
LESLIE T.
Glen Ellyn, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2025
client vérifiéVérifié Client
10
Honest, efficient, and friendly
I was told at a Midas shop that I needed rear brakes. I have only trusted Carlton to service my vehicle for everything other than a quick, regular oil change. They checked both the front and rear brakes and found that the front brakes had 80% remaining and rear 30%. No brakes needed at this time. I asked them to check the overall condition of the car, which has over 200,000 miles. All was well.

The office staff is so friendly, the service is top notch. I always feel confident the car has been well taken care of and my next cross-country drive will be trouble-free.

Client vérifié
Wheaton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2025
client vérifiéVérifié Client
10
Only necessary work
I really appreciate Carlton because they look at the recommendations from the Honda dealership and let me know what things need to be done and what things can wait.
Bob F. de Carlton Auto Repair a répondu le 07/31/2025 08:24 AM

Thanks for the review. 


RR
RICH R.
Wheaton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2025
client vérifiéVérifié Client
10
Power steering failed while driving to work
As soon as my steering failed I literally muscled my truck to Carlton. Russ discovered the issue and when I told Russ I would rent a car, to go to work tomorrow, he fixed it same day. I continue to tell neighbors and friends about Carlton. I’d give Russ 6 stars if I could.
Bob F. de Carlton Auto Repair a répondu le 07/31/2025 08:25 AM

Thanks so much! Hope your truck is doing well. 


MS
gravatar
MARK S.
Wheaton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2025
client vérifiéVérifié Client
10
Great service & reasonable prices
As usual, Carlton Auto Repair does not disappoint. Great service, timely feedback, and reasonable costs have earned my trust in Russ and his team.
Bob F. de Carlton Auto Repair a répondu le 07/31/2025 08:26 AM

Thanks for the review. We try our best. 


JM
JOE M.
Wheaton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2025
client vérifiéVérifié Client
10
Quick and efficient.
Solved my car’s issues quickly, and I was on my way. Really appreciate such good, friendly service.
Bob F. de Carlton Auto Repair a répondu le 07/31/2025 08:26 AM

Thanks a lot. Hope your Honda is running smoothly. 


TD
gravatar
TONY D.
Geneva, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2025
client vérifiéVérifié Client
10
Trust Carlton Auto!
For over thirty years Carlton has provided excellent service on our cars. Last week they delivered again, figuring out a difficult problem on our CRV. Highly recommended!
Bob F. de Carlton Auto Repair a répondu le 07/31/2025 08:27 AM

Thanks for the review. That was an interesting challenge. 


Client vérifié
Wheaton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
10
On-going maintenance
My parents and I have been customers at Carlton Auto for 25+ years. They're honest, reliable and professional. I recommend them to everyone! Never retire. We love you guys😀
Bob F. de Carlton Auto Repair a répondu le 07/31/2025 09:23 AM

Thanks for much for the kind words. Hope your Hyundai is doing good. 


Client vérifié
Winfield, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
10
Carlton's Quick Fix All Good
Had a weird squeak while driving my RAV4 and Carlton's quickly identified and fixed the problem - not expensive. Offered other services without being pushy. Will bring my car in again as needed.
Bob F. de Carlton Auto Repair a répondu le 07/31/2025 09:24 AM

Thanks for the review. We like removing squeaks. 


Client vérifié
Wheaton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Great service!
They found a rather difficult to diagnose problem and had my van back to me sooner than expected.
Bob F. de Carlton Auto Repair a répondu le 07/31/2025 09:26 AM

Thanks for the nice review. Difficult diagnoses don't depress us!


RB
RON B.
Winfield, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Good business
So a friend referred us to Carlton Auto Repair and I was quite pleased. Russ took care of us. Our now go to auto shop !
Bob F. de Carlton Auto Repair a répondu le 07/31/2025 09:30 AM

Thanks a lot. Recommended referrals really rev us!


LA
LISA A.
Wheaton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Helpful, Trustworthy, and Professional
Carlton’s is the best of the best. They not only have great knowledge but such kind staff. Especially Rene! Thanks for keeping our family’s cars on the road!
Bob F. de Carlton Auto Repair a répondu le 07/22/2025 09:33 AM

We're glad to hear that you had a good experience. We think Rene is great too!


JA
JULIE A.
Wheaton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2025
client vérifiéVérifié Client
10
Another car repair shop tried to tell me I needed extensive work, but when I checked with Carlton, nothing was needed!
Trust is always important when dealing with car repairs and I can always trust Carlton auto!
Bob F. de Carlton Auto Repair a répondu le 07/22/2025 09:35 AM

Sorry to hear you had to go through that experience, but glad to hear that it turned out okay in the end. 


BH
BOB H.
Oakbrook Terrace, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2025
client vérifiéVérifié Client
10
Excellent service in all aspects
Great customer service!
Bob F. de Carlton Auto Repair a répondu le 07/22/2025 09:35 AM

Thanks! Hope your Accord is doing well. 


KS
KRISTIE S.
Wheaton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Always honest and friendly
Honest work, fair prices, great service, and friendly staff. Our go-to place for car repair.
Bob F. de Carlton Auto Repair a répondu le 07/22/2025 09:36 AM

Thanks for the great review. We try our best to provide a good experience. 


GH
GREG H.
Wheaton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
The Honesty Served Here!
This is the best auto repair in the area.Had to have some work done on both my Wife’s car and mine. I was told my car was leaking oil bad and needed to get a new engine cover gasket to stop the leak ASAP, a month later my AC went out and I was told I need a new blower , so roughly 3k in repairs, took to Russ at Carlton,, AC needed new resistor, which he explained in full, less than $200, got all the work done for a 10th of what other places charge.it takes 2-3 days for an appointment, but I KNOW I got a fair price, and would never use these corporate places again! Thanks Russ and Renee
Bob F. de Carlton Auto Repair a répondu le 07/22/2025 09:38 AM

Thank you so much for the great review. I hope your AC is keeping you cool during this hot Summer. 


1-15 sur 1395 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.