Butler Automotive was founded in 1975 by Bill Butler. The original location was on 12th Street in downtown Augusta. A lot has changed since then, but some things haven’t…. new or used, all cars and trucks need maintenance! And the better the maintenance, the longer you’ll enjoy trouble-free driving.
New technology has made for a better
Butler Automotive was founded in 1975 by Bill Butler. The original location was on 12th Street in downtown Augusta. A lot has changed since then, but some things haven’t…. new or used, all cars and trucks need maintenance! And the better the maintenance, the longer you’ll enjoy trouble-free driving.
New technology has made for a better vehicle. New cars and trucks are more innovative, built of better quality, and with more features. Each improvement in the auto industry has demanded changes in the service industry. Butler Automotive has always been a leader in purchasing new testing equipment and providing training for our service technicians. Today’s tech is a highly trained individual often specializing in specific areas of your automobile.
Butler Automotive can turn your car or truck problem into a pleasant experience. At Butler, you’ll find experienced service writers to answer your questions, determine the problem and provide an estimate of the time and cost involved. If needed, we can provide towing service or pickup and delivery and night deposit. You’ll also find comfortable waiting rooms and courteous accounting people.
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A trip to Jekyll Island this week caused the check engine light to turn back on, so I called Butler Auto to explain the problem while driving back home from the beach. The disinterested person on the other end of the line said “I have no idea what the problem is, could be 300 reasons why that light came on.” Why would you talk to a customer like that? One of the most valueless conversations I have had with any employee from any organization. Thank you for your help, Sir.
Being that Butler is closed on Saturdays, I had to take my truck elsewhere to address the check engine light. I went to Precision Auto on Washington Rd. I was later asked if anyone had recently worked on the thermostat. I replied with a profound YES, it was Butler Automotive. They told me that whoever worked on the thermostat failed to reconnect the FRESH AIR BREATHER HOSE, which caused dirt, grime, and small rocks to get into the VVT valves and oil, which was subsequently identified as the culprit of the check engine light on the dashboard. Due to the lack of care in the work that was done by Butler Auto, the VVT pieces needed to be replaced along with an early oil change, costing me another $1055 in total.
Why didn't Butler Auto reconnect that hose? I have no idea.
This makes me wonder if Butler Auto purposely deceived me.
Butler Auto, you owe me an explanation. You are to blame for the additional THOUSAND dollars I had to spend elsewhere. This is not ok.