business image

Burien Toyota

Score moyen
Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5
3,5
(79 Avis)
46
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
46
Score NPS ®

Détails de l'entreprise

À propos

Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area. Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area.

Catégories
Concessionnaire Toyota, Réparation automobile, Entretien de la voiture
Contact
(206) 243-0700
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure du Pacifique (É.-U. et Canada)
15025 1st Avenue South Burien, WA 98148

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
46
Score NPS ®

Détails de l'entreprise

À propos

Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area. Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area.

Catégories
Concessionnaire Toyota, Réparation automobile, Entretien de la voiture
Contact
(206) 243-0700
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure du Pacifique (É.-U. et Canada)
15025 1st Avenue South Burien, WA 98148

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
46
Score NPS ®

Détails de l'entreprise

À propos

Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area. Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area.

Catégories
Concessionnaire Toyota, Réparation automobile, Entretien de la voiture
Contact
(206) 243-0700
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure du Pacifique (É.-U. et Canada)
15025 1st Avenue South Burien, WA 98148
Tous les départements' Avis
Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5
3,5
(79 Avis)

GJ
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Greg J.
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/25/2024
10
Catégorie : Sales
New car purchase
Thank you Stanley Ng for your help in my new car purchase! He kept me updated and was always quick to answer my email and phone questions quickly. Strongly recommend Stanley for your next car purchase! Thanks Stanley!

VT
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Vili T.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2024
10
Catégorie : Service
Wonderful
Stanley Ng the sales rep at this Burien Toyota lot was very calm and very helpful. I purchased my 2017 Subaru without any problem. Thank you Stanley.

I definitely recommend Stanley to anyone who is looking to purchase a car at this location. He does an awesome Job.

Vili

JH
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Jane H.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2024
10
Catégorie : Sales
Sales review, top-notch
Sales rep, Matt Nguyen, did a terrific job answering all my questions, helping me arrange a day trip to my mechanic. I hadn't bought a used car in decades, and got Red Carpet treatment. Highly recommended.

JH
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Jane H.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2024
10
Catégorie : Sales
Sales review, top-notch
Sales rep, Matt Nguyen, did a terrific job answering all my questions, helping me arrange a day trip to my mechanic. I hadn't bought a used car in decades, and got Red Carpet treatment. Highly recommended.

TN
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Tiffanie N.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2024
9
Catégorie : Sales
Customer Service Experience
We had Matthew Nguyen as our sales person and he was a very friendly and attentive. We had a great experience overall with him.

EH
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EVELYN H.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2022
client vérifiéVérifié Client
10
Recent Service
Timely, polite, good service. Oil change and tire rotation completed within one hour.

JS
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JANIS S.
Renton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2022
client vérifiéVérifié Client
9
Excellent Salesperson
Dylan, the salesperson, did a great job. Felt he was honest, straightforward, and had my best interests in mind. I will be a returning customer.

YC
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YUHAO C.
Bellevue, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2022
client vérifiéVérifié Client
9
Pleasant experience, professional service
Steve was great, honest, and very helpful. Had a great experience picking the car.

DC
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DAVID C.
Seattle, WA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/25/2022
client vérifiéVérifié Client
2
Poor sales experience
My sales experience with Burien Toyota was less than stellar. My original sales rep who very much liked left at the dealership. I was assigned a new sales rep who had little interest in creating a pleasant experience. He was more interested in getting me to sign paperwork. Not friendly, not personable, and once paperwork was eventually signed I was handed the keys with zero input on how to operate the vehicle. I did not know how to use navigation, cruise control, the sound system, or virtually any part of the car. Agreements that I had made with the original sales representative quickly evaporated. Including the trade-in value/offer for my existing Mazda. The new representative had no interest in honoring any agreements and told me “well she no longer works here”. Had I not already waited three months for the car to arrive, I likely would’ve walked out and looked for a new dealership. As I was driving the car home on the freeway, the sales rep called me on the cell phone and asked me if I had any questions. Really?

FB
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FRANCINE B.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2022
client vérifiéVérifié Client
10
Great service
A pleasant experience. Went out of their ways to apply some coupons to the bill, it was much appreciated!

JP
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JOHN P.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2022
client vérifiéVérifié Client
10
Great People
Everyone in service department is fast, efficient, friendly, and knowledgeable. They explained everything in advance.

LW
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LOUIS W.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2022
client vérifiéVérifié Client
10
Professional and efficient
Service was excellent with clear explanation of work done and even future needs for the next visit.

Client vérifié
Kent, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/20/2022
client vérifiéVérifié Client
0
Truck got serviced
When I first got there no one came to help, I waited for about 20 minutes before someone helped me and anyone I tried to ask was rude to me.

MR
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MARK R.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2022
client vérifiéVérifié Client
9
Regular 5k service
Quick service. Waiting area is very nice

MK
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MEGAN K.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2022
client vérifiéVérifié Client
10
Timely and Thorough
Burien Toyota staff always does a great job of servicing my vehicle. The team is friendly and knowledgeable. They do an excellent job of explaining my estimate, a thorough repair and complete the work in a timely fashion.
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.