Solutions d'affaires
English French Canadian
SureCritic / Entretien de la voiture / Buchanan's Service Center
business image

Buchanan's Service Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 832 Avis)
95
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
95
Score NPS ®

Détails de l'entreprise

À propos

Come to the Dundee Buchanan’s Service Center, featuring a BP gas station that includes a full-service island a car wash and small Bucky’s Convenience Store. Karl Larsen manages this Buchanan’s Service Center with a team of experienced, qualified mechanics repairing and maintaining vehicles seven days a week. Come to the Dundee Buchanan’s Service Center, featuring a BP gas station that includes a full-service island a car wash and small Bucky’s Convenience Store. Karl Larsen manages this Buchanan’s Service Center with a team of experienced, qualified mechanics repairing and maintaining vehicles seven days a week.

Catégories
Entretien de la voiture, Entretien de la voiture, Vidange
Contact
(402) 553-7374
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 10:00 PM
Tue
8:00 AM - 10:00 PM
Wed
8:00 AM - 10:00 PM
Thu
8:00 AM - 10:00 PM
Fri
8:00 AM - 10:00 PM
Sat
8:00 AM - 5:00 PM
Sun
8:00 AM - 5:00 PM
* Heure centrale (É.-U. et Canada)
5001 Dodge St Omaha, NE 68132-2919
Obtenir des directions
Buchanan's Service Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 832 Avis)
Écrire un avis
Avis récents
AV
gravatar
Adam V.
Kia Telluride
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2025
client vérifiéVérifié Client
10
Excellent experience all around
I brought my SUV in about a driver's side rear brake light that was going on and off. Couldn't figure out what was going on. This was my first time working with Buchanan's. Dropped the car off, heard back within the hour that they'd found a pinched wire and fixed it. Cost was such a pleasant surprise (so much more affordable than I'd anticipated). Communication was clear and efficient. Customer service was direct and friendly. No exaggeration, one of the best experiences I've had with car care anywhere. Really appreciate them, their work, and how they do business.
GM
gravatar
GARY M.
Volvo S40
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/21/2025
client vérifiéVérifié Client
10
Trust and Expertise
My Volvo dealership was unable to correctly diagnose and correct issues on several occasions. I brought my car here and they figured out the issues and corrected. It is peace of mind that when I am told my car needs a service it really needs the service and not a big up sale .

Thank you
JE
gravatar
JAMIE/MIKE E.
Omaha, NE
Dodge Durango
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2025
client vérifiéVérifié Client
10
Quick and friendly service!
My car was in for regular service and oil change and it was a great experience, as always.
PT
gravatar
Paul T.
Kia Sedona
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
08/01/2025
client vérifiéVérifié Client
2
Quick but Not Thorough
I had serious oil leakage and took it here as it was the closest to my house. First diagnosis was a rear seal failure ($1900), which I just had my transmission replaced and this was confirmed good so I had my transmission mechanic take a look. He diagnosed a different issue with the pressure gauge failure and another item and communicated that to Buchanan. This fix was $900, so glad I got a second look. The fix was really quick and ready the next day. But when I picked it up, a check engine light was on and the car didn't make it a block....they forgot to connect a hose.

If you want quick work this is the place. If you want it done right the first time, I'd look elsewhere.
EG
gravatar
ERIK G.
Omaha, NE
Honda Accord Cpe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/30/2025
client vérifiéVérifié Client
7
Oil Change
Went to take my car in to get my oil changed as the milage was over 1,000 miles from the recommended milage of when it should be serviced again. I wanted to get it done ASAP.

Arrived at the service center around 8 AM as that is when I was told the previous day that they start. I knew I was going to have to leave it there as there were other cars in the lot. To help try to have them finish my car ASAP, I told them two things aside from wanting my oil changed:

- No car wash
- No vacuuming

Essentially, I just wanted them to bring my car into the building, change the oil, go park it somewhere, then call me to come pick up my car. That is it.

It took them almost 10 hours to get to my car and have it serviced, which would have only taken them probably 30 minutes or less to do it.

When I finally got my car after receiving the service, I noticed that they had vacuumed my car, which was one of the things I I specifically asked to not have done. This kind of irked me as that I could have received my car sooner if they would have done what I asked and not vacuumed. I know there are people wondering why I am getting upset about something about that right now. It is the principle of the matter where if you ask for something not to be done, don't do it. Aside from that and the near 10 hours I had to wait, everything else got done. You would think they would go and dwork on the cars.that could be done rather quickly.
RM
gravatar
ROBERT M.
Omaha, NE
Mercedes-Benz GLK-Class
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Auto service at Buchanans
Good communication about service on a very busy day. Excellent work completed
JK
gravatar
JENNIFER K.
Omaha, NE
Subaru Crosstrek
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
Car in for oil change
Got my car in before 8am and was able to wait for it. They were done in less than an hour! Always polite and friendly, and always great service. I've been taking my cars here since the early 1980s and have never had bad service. Only use Buchanan's for gas and for the service.
BL
gravatar
Becky L.
Jeep Patriot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
New favorite service station
I have a 2011 Jeep, and it’s been stalling. This is my first time coming here, but it’s very close to my house. I really appreciate it that they would not do any repair work until they could get the Jeep to stall for them so they could figure out what was wrong instead of just guessing. The price was quite reasonable, and they even charged less than they quoted me.
KG
gravatar
Kristi G.
Bennington, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
10
Great service
Buchanan’s is a wonderful center. I trust the technicians and know that they are there to ensure my car runs and not to upsell me. I took my vehicle to the dealership for 3 years after I purchased it and didn’t feel the customer service I get at Buchanans after 1 visit.
DS
gravatar
DENNIS S.
Bellevue, NE
Toyota Avalon
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
2000 Toyota Avalon with over 197,000 miles.
Steve, Kyle, and Ryan have always provided the best level of expertise, professionalism, and quality of service that my family and I have experienced.
Great staff. Keep up the wonderful work.
Thank you very much.
LH
gravatar
LISA H.
Omaha, NE
BMW X1
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Oil Change
Efficient with my service as always.
DS
gravatar
DOUGLAS S.
Omaha, NE
Subaru Legacy
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Great service every time
The service department at Buchanans on 50th and Dodge has seamlessly moved through the change of ownership, and the retirement of long time service manager Carl. It's still a great place to take your car for service.
DS
gravatar
DENNIS S.
Bellevue, NE
Toyota Avalon
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Always top notch service and professionalism. Always correct on what other service they recommend for my vehicles.
They have always done the job correctly the first time and for a reasonable price.
All of my family's vehicles have been serviced and maintained at Buchanan's Service Center for over 25 years.
They are truly exceptional in every respect
Thank you.
IW
gravatar
IAN W.
Omaha, NE
Kia Forte
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2025
client vérifiéVérifié Client
10
Great service
Lucky to have a place like this with reliable service. They're lifesavers.
KC
gravatar
KEVIN C.
Omaha, NE
Ford Edge
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
10
Regular service
They were very accommodating and did excellent work
1-15 sur 1832 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.