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Bryan's Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 725 Avis)
90
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
2
Total des ReScores
5,0
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

À propos

There are many Olympia auto repair shops and mechanics, but there is only one, Bryan’s Automotive.

Our team offers leading-edge diagnostics for prompt and thorough maintenance and repair on all vehicles using original equipment (OE) parts.

When you bring your vehicle to us, our service writers and technicians take the time to
There are many Olympia auto repair shops and mechanics, but there is only one, Bryan’s Automotive.

Our team offers leading-edge diagnostics for prompt and thorough maintenance and repair on all vehicles using original equipment (OE) parts.

When you bring your vehicle to us, our service writers and technicians take the time to explain our work fully because every customer matters, and every car is important. Contact Bryan’s Automotive with any questions or drop by and see our shop in action.
...more

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(360) 493-8300

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
6940 Martin Way East Olympia, WA 98516
Bryan's Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 725 Avis)

CW
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Carson W.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Friendly, Informative, Honest
What more can you ask for from a mechanic? Will do more business here for sure.
TJ S. de Bryan's Automotive a répondu le 05/30/2025 07:47 AM

Thank you Carson!  We greatly appreciate your feedback regarding your recent experience with us. It is our commitment to provide exceptional service to all of our customers, and it is gratifying to know that we met your expectations. Your intention to return for future services is highly valued, and we look forward to the opportunity to assist you again. Thank you for choosing Bryan's Automotive! 🚗✨


Client vérifié
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
9
Great service!
Friendly folks, quick and thorough service!
TJ S. de Bryan's Automotive a répondu le 05/27/2025 07:36 AM

We appreciate your positive feedback regarding your experience with our team! It is great to know that you found our staff to be friendly and that the service provided was both quick and thorough. 🚗💨 We strive to ensure that all our customers receive efficient and satisfactory service, and your comments affirm our commitment to excellence. Your support is invaluable to us!  Thank you for choosing Bryan's Automotive!


DH
Dave H.
Lacey, WA
Mazda 3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Caring and knowledgeable staff.
Always satisfied with the work they do.
TJ S. de Bryan's Automotive a répondu le 06/02/2025 03:46 PM

We sincerely appreciate your continued trust in our services Dave! It is gratifying to know that you are consistently satisfied with the quality of work we provide. Your feedback motivates our team to maintain high standards and deliver excellence in automotive care! 🚗🔧


PF
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Patricia F.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
As always excellent service.
The team at Bryan's always provide excellent efficient service. They keep me informed when service needs to be scheduled.
TJ S. de Bryan's Automotive a répondu le 05/23/2025 08:48 AM

Thank you Patricia! We appreciate your positive feedback regarding your experiences at Bryan's Automotive. It is gratifying to know that our team consistently delivers efficient service and maintains open communication regarding the scheduling of your vehicle's service needs. Your satisfaction is paramount to us, and we are dedicated to providing the highest level of service. Thank you for choosing Bryan's Automotive for your automotive needs! 🚗✨


ST
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Sean T.
Lacey, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Very friendly, and fast
This shop is pretty great shop. The two people in the front desk area are very friendly, the atmosphere when first walking into the shop is very welcoming. And to whoever the mechanic is, they were very quick with my vehicle! Thank you to them!
TJ S. de Bryan's Automotive a répondu le 06/02/2025 03:44 PM

Thank you for your wonderful review Sean! It's great to hear that you had a great experience at Bryan’s Automotive. Our front desk team takes pride in creating a welcoming atmosphere, and our mechanics work hard to provide fast and efficient service. We’ll be sure to pass along your appreciation to them! We look forward to serving you again in the future.


MF
Mike F.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
AC Quirk
I needed my AC recharged, Bryan's Automotive got it done quickly.
TJ S. de Bryan's Automotive a répondu le 05/08/2025 10:49 AM

Thank you Mike!!  We appreciate your feedback regarding your recent experience with Bryan's Automotive. It is gratifying to know that our team was able to efficiently address your AC recharge needs in a timely manner. 😊 Your satisfaction is important to us, and we remain committed to providing quality service. Should you require any further assistance in the future, we are here to help. 🚗


Client vérifié
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
9
Great service.
service just like it suppose to be. GREAT
Done on time with expertise.
TJ S. de Bryan's Automotive a répondu le 05/08/2025 10:50 AM

We appreciate your feedback regarding your recent experience with our services. It is great to know that you found our service to meet your expectations, and that our team's expertise contributed to timely completion. Ensuring quality service is a priority for us, and your acknowledgment serves as a motivation for our dedicated staff to continue performing at their best. Your support underscores our commitment to excellence. 🚗✨


TM
Tessa M.
Lacey, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
Catégorie : Service
Tessa said they are great.
Recommandé
TJ S. de Bryan's Automotive a répondu le 05/08/2025 01:35 PM

Thank you Tessa!! We are glad to hear that you found our services to be exceptional. Your positive feedback is immensely valued and serves as a motivation for our team to maintain high standards. We remain dedicated to providing a great experience for our customers. Thank you for your support! 🚗✨


TH
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Todd H.
Tenino, WA
Ram Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Mystery electrical issue
Our work truck had developed some mysterious electrical problems. We took it in several times to the brake shop and our diesel mechanic. We had two sets of front brakes that failed prematurely over less than two years. Very expensive. Bryan’s was able to diagnose the faulty switch and replace. Probably should have brought it here sooner. At least it is now working properly
TJ S. de Bryan's Automotive a répondu le 05/07/2025 07:25 AM

Thank you Todd!  We sincerely appreciate your positive feedback regarding your experience with us! It is encouraging to know that we were able to accurately diagnose the electrical issues affecting your work truck and resolve the problem efficiently. Understanding how critical reliable equipment is for your business, we are pleased to have provided a solution that addressed the underlying issue. Your insights about the previous attempts for repairs highlight the importance of thorough diagnosis and the expertise we strive to offer. Your satisfaction is our priority.  Thank you for choosing Bryan's Automotive! 🚛✨


Client vérifié
Ferndale, WA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/02/2025
client vérifiéVérifié Client
0
Treated like I know nothing
After giving an explanation of issues with the truck as a good place to start. Kevin informed me that rear brakes don’t pulsate. He was wrong after I insisted that it was the case. He then went and actually checked and it was what I thought. Never talk down to people you don’t know. They may know more than you. After this I will know longer be using Bryan’s automotive.
TJ S. de Bryan's Automotive a répondu le 05/07/2025 08:17 AM

We appreciate you taking the time to provide your feedback regarding your recent experience. It is concerning to learn about the communication issues you encountered during your visit. We strive for a level of professionalism that acknowledges the knowledge and concerns of all our customers. It is unfortunate that your experience did not reflect this standard, and we take your feedback seriously. We understand the importance of accurate assessments in automotive repair and the potential impact on customer trust. Your comments will be reviewed internally to ensure our team continues to promote a collaborative atmosphere with our clients. We value your insights and take them to heart as we seek to improve our services further in the future.


GJ
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Gloria J.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
My review
Excellent & friendly customer service.
TJ S. de Bryan's Automotive a répondu le 04/30/2025 04:12 PM

Thank you Gloria! We appreciate your positive feedback regarding our customer service! It is our aim to provide an excellent experience for every customer, and it is gratifying to know that our efforts have met your expectations. Your satisfaction is important to us, and we hope to maintain this standard of service in the future. 😊


Client vérifié
Lacey, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
10
Oil change and tire rotation
Easy to schedule oil change. Added tire rotation when I checked in, and everything completed in 1.25 hours. Obtained estimate for 120,000 service maintenance suggestions. Reasonable prices.
TJ S. de Bryan's Automotive a répondu le 04/24/2025 11:38 AM

We are pleased to learn of your positive experience with our service team! It is gratifying to know that you found scheduling your oil change to be uncomplicated and appreciated the efficiency with which we completed the service, including the additional tire rotation. Our goal is to maintain transparency and provide reasonable pricing at every step, ensuring that our customers receive the best possible care for their vehicles.  🚗✨


DH
Dave H.
Lacey, WA
Chevrolet Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Very knowledgeable
Great repair shop! Nice employees. Will continue to use them for my vehicle needs.
TJ S. de Bryan's Automotive a répondu le 04/23/2025 11:03 AM

Thank you Dave!! We appreciate your positive feedback regarding Bryan's Automotive! It is gratifying to know that you found our team to be courteous and professional. Your trust in us for your vehicle needs is valued, and we are committed to maintaining the same level of service you have experienced.  🚗✨


Client vérifié
Lacey, WA
Honda Accord
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Transaxle Control Module
My transaxle was not functioning right and Josh found a rebuilt one for my old 1991 Accord. Thanks Josh! Thanks team Bryan’s!
TJ S. de Bryan's Automotive a répondu le 04/23/2025 09:07 AM

We appreciate your feedback regarding your recent experience at Bryan's Automotive! It is gratifying to know that our team, especially Josh, was able to assist you with finding a rebuilt transaxle for your 1991 Accord. The dedication to providing quality service and effective solutions is a priority for us. Your satisfaction with our team’s efforts and the outcome of your service reinforces our commitment to our customers!  🚗✨


MH
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Mark H.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2025
client vérifiéVérifié Client
10
Standard maintenance on Toyota Sienna
Brian’s is my go to for scheduled maintenance of all my vehicles. The work is done correctly, quickly, and the customer services is of the highest standard. It is a pleasure to do business with Brian’s! I would recommend them to anyone.
TJ S. de Bryan's Automotive a répondu le 04/21/2025 09:36 AM

Thank you Mark!!  We sincerely appreciate your positive feedback regarding your experiences with Bryan's Automotive. It is gratifying to know that you rely on our services for the scheduled maintenance of all your vehicles. Our team takes great pride in ensuring that the work is performed accurately and efficiently, as well as in providing a commendable standard of customer service. Your recommendation means a great deal to us, and we look forward to continuing to serve your automotive needs! 🚗✨

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