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Bryan's Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 755 Avis)
90
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
2
Total des ReScores
5,0
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

À propos

There are many Olympia auto repair shops and mechanics, but there is only one, Bryan’s Automotive.

Our team offers leading-edge diagnostics for prompt and thorough maintenance and repair on all vehicles using original equipment (OE) parts.

When you bring your vehicle to us, our service writers and technicians take the time to
There are many Olympia auto repair shops and mechanics, but there is only one, Bryan’s Automotive.

Our team offers leading-edge diagnostics for prompt and thorough maintenance and repair on all vehicles using original equipment (OE) parts.

When you bring your vehicle to us, our service writers and technicians take the time to explain our work fully because every customer matters, and every car is important. Contact Bryan’s Automotive with any questions or drop by and see our shop in action.
...more

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(360) 493-8300

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
6940 Martin Way East Olympia, WA 98516
Bryan's Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 755 Avis)

CP
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Charlene P.
Lacey, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
9
Great service as always.
Quick and easy. Wonderful customer service
TJ S. de Bryan's Automotive a répondu le 07/25/2025 07:46 AM

We appreciate the time you took to share your experience with us Charlene! It's great to know that you found our services to be quick and easy. Our team is dedicated to providing exceptional customer service, and it is rewarding to hear that it made a positive impression on you. 😊 Thank you for choosing Bryan's Automotive!


Client vérifié
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Very good customer service!
Great service! Went in for an oil change and it was quick and easy.
TJ S. de Bryan's Automotive a répondu le 07/23/2025 07:39 AM

We greatly appreciate your positive feedback regarding your recent experience at Bryan's Automotive! It is our commitment to provide quick and efficient services, and we are pleased to hear that your oil change met your expectations. Your satisfaction is paramount to us, and we look forward to continuing to serve you in the future! 🚗✨


Client vérifié
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2025
client vérifiéVérifié Client
10
Great service
Very friendly local business.
TJ S. de Bryan's Automotive a répondu le 07/16/2025 07:38 AM

We sincerely appreciate your feedback regarding your experience with our team! It is gratifying to know that our efforts to create a welcoming environment have resonated with our valued customers. Your support for local businesses is invaluable, and we strive to maintain the friendly service that sets us apart. Thank you for taking the time to share your positive experience with Bryan's Automotive. 😊


JM
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John M.
Dupont, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2025
client vérifiéVérifié Client
10
Very Happy With Repairs
Had to replace most of front end suspension after 244k of wear and tear. Plus, rear shocks worn out as well. Josh and Adrian kept me informed and up to date on repair status. They provide transport to and from should you need it like I did. I recommend this business to others.
TJ S. de Bryan's Automotive a répondu le 07/16/2025 07:41 AM

Thank you John!!  We appreciate your detailed feedback regarding your recent experience with us. We strive to keep our customers informed throughout the repair process, and it is gratifying to hear that Josh and Adrienne met your expectations in this regard. 🚗 Moreover, we are pleased that our courtesy shuttle service was convenient for you during your repairs.  Thank you for choosing Bryan's Automotive! 👍


AB
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Anita B.
Lacey, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2025
client vérifiéVérifié Client
10
Always great service
We have been coming to Bryan’s Automotive for years. Reliable great service.
TJ S. de Bryan's Automotive a répondu le 07/14/2025 07:39 AM

Thank you Anita! We sincerely appreciate your loyalty to Bryan's Automotive over the years. It is gratifying to know that you have consistently found our service to be reliable and of high quality. Our team strives to maintain these standards, ensuring that each visit meets your expectations. Your continued support is invaluable to us, and we look forward to serving you in the future! 🚗✨


DK
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David K.
Lacey, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
10
Great service!
Bryan's did a great job of diagnosing the problems with my car. They also did a great job of fixing everything. This was the first time I had used Bryan's and will be a regular customer rather than relying on Hanson Subaru on the west side.
TJ S. de Bryan's Automotive a répondu le 07/11/2025 11:50 AM

Thank you David! We appreciate your recognition of our diagnostics and repair services. We strive to provide thorough assessments and effective solutions to ensure your vehicle operates at its best. Your decision to become a regular customer is valued, and we are committed to maintaining the quality of service that led you to us. 🚗✨


JF
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John F.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
10
Great experience as always!
Quick, efficient, reliable and friendly!!!
TJ S. de Bryan's Automotive a répondu le 07/11/2025 09:42 AM

Thank you John!  We appreciate your positive feedback regarding your experience with our services. It is encouraging to know that you found our team to be quick, efficient, and reliable. We strive to create a welcoming atmosphere for all our customers, and your recognition of our efforts in delivering friendly service is greatly valued. 🚗✨ Your support reinforces our commitment to maintaining high standards in our work. We look forward to continuing to serve you in the future!


RM
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Ruth M.
Olympia, WA
Mercedes-Benz C300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
10
Ruth Middleton
Everyone is very friendly and helpful. I feel confident I can trust the mechanical care of my Mercedes to the best. Thanks
TJ S. de Bryan's Automotive a répondu le 07/11/2025 08:59 AM

Thank you Ruth! We greatly appreciate your positive feedback regarding your experience at Bryan’s Automotive! It is satisfying to know that our team's dedication to friendliness and helpfulness has contributed to your confidence in the care of your Mercedes. Ensuring that our customers feel assured in the mechanical services we provide is of the utmost importance to us. Your trust motivates us to maintain our high standards! 🚗✨


MN
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Mai N.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Another great service!
Thank you, Bryan's Automotive, for taking care of my power steering fluid and coolant. I feel more confident on the road now!
TJ S. de Bryan's Automotive a répondu le 07/11/2025 09:59 AM

Thank you Mai!  We appreciate your feedback regarding your experience at Bryan's Automotive. It is rewarding to know that our efforts to address your power steering fluid and coolant needs have enhanced your confidence while driving. Ensuring the safety and satisfaction of our customers is our top priority. If you have any further questions or require additional assistance, please do not hesitate to reach out. 🚗💧


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
Fast friendly service
Super service
TJ S. de Bryan's Automotive a répondu le 07/09/2025 11:12 AM

Thank you Tim!!  We sincerely appreciate your feedback regarding your recent experience with our service. It is rewarding to know that our efforts to provide exceptional customer care have resonated with you. 🛠️ Your satisfaction is our priority, and we are committed to maintaining high standards in all we do. Thank you for choosing Bryan's Automotive. 🚗


JC
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Jill C.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
Exemplary Customer Service
The Customer Service is top notch, each and every time!
TJ S. de Bryan's Automotive a répondu le 07/09/2025 11:15 AM

Thank you Jill!!  We greatly appreciate your feedback regarding our customer service. It is heartening to know that you have consistently experienced high-quality service during your visits. Our team is dedicated to maintaining these standards in order to ensure that each customer feels valued and supported. Your satisfaction is our priority, and we remain committed to providing excellent service with every interaction. If you have any suggestions or further insights to share, please feel free to reach out. Thank you for choosing Bryan's Automotive! 😊✨


Client vérifié
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2025
client vérifiéVérifié Client
8
great service as always
They did what I needed them to do and got my answer when done. The I need to have done was explained to me in great detail and will follow through with the recommendations.
TJ S. de Bryan's Automotive a répondu le 07/08/2025 07:23 AM

Thank you Charles!  We are grateful for your positive feedback regarding your recent experience with our service. It is gratifying to hear that our team effectively addressed your needs and provided thorough explanations throughout the process. Ensuring that our customers are well-informed and confident in their decisions is of utmost importance to us! Your trust in our recommendations is sincerely valued. 🚗✨


Client vérifié
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2025
client vérifiéVérifié Client
10
Excellent!
Quick service and a great price! And since I’m a disabled veteran and it’s a veteran owned shop, I got a discount and I got to give my business to a fellow brother. Hoora!
TJ S. de Bryan's Automotive a répondu le 07/08/2025 07:25 AM

Thank you for sharing your positive experience with us! We are pleased to hear that you found our service both prompt and fairly priced. Supporting our veterans is a priority for us, and it is fulfilling to know that we can contribute to your satisfaction while also allowing you to support a fellow veteran!


DJ
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Dave J.
Lacey, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2025
client vérifiéVérifié Client
10
Great Service
Needed a new truck antenna installed after I lost mine getting it washed. Parts had to be brought up from Portland since apparently there's no local Toyota distributor in the area--which is a bit odd. Any rate, once the parts finally arrived truck was done and I can listen to tunes again. As usual, this is the only place I go to have people work on our vehicles. My wife's Avalon was in for a new battery following me picking up the Toyo Tacoma.
TJ S. de Bryan's Automotive a répondu le 07/08/2025 07:30 AM

Thank you Dave!  We appreciate your detailed feedback regarding your recent experience with the installation of a new antenna on your truck. There is a local Toyota dealership (Toyota of Olympia), but they had to source the part from their Portland warehouse because they did not have your antenna in stock locally. We are pleased to hear that once the parts arrived, the installation was completed satisfactorily and that you can now enjoy listening to your favorite tunes again. Thank you for choosing Bryan's Automotive for your automotive needs! 🚗🎶


VM
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Valerie M.
Olympia, WA
Ford E-450 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2025
client vérifiéVérifié Client
10
RV oil change change
Everyone was extremely friendly and helpful. Only change I’d like is their hours but I realize they have typical hours.
TJ S. de Bryan's Automotive a répondu le 07/02/2025 09:17 AM

Thank you Valerie!  We appreciate your positive feedback regarding your experience at Bryan's Automotive. It is gratifying to know that our team’s friendly and helpful demeanor had a positive impact on your visit. If there is anything further we can assist you with, please do not hesitate to reach out. 🌟🚗

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.