business image

Bryan's Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 733 Avis)
90
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
2
Total des ReScores
5,0
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

À propos

There are many Olympia auto repair shops and mechanics, but there is only one, Bryan’s Automotive.

Our team offers leading-edge diagnostics for prompt and thorough maintenance and repair on all vehicles using original equipment (OE) parts.

When you bring your vehicle to us, our service writers and technicians take the time to
There are many Olympia auto repair shops and mechanics, but there is only one, Bryan’s Automotive.

Our team offers leading-edge diagnostics for prompt and thorough maintenance and repair on all vehicles using original equipment (OE) parts.

When you bring your vehicle to us, our service writers and technicians take the time to explain our work fully because every customer matters, and every car is important. Contact Bryan’s Automotive with any questions or drop by and see our shop in action.
...more

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(360) 493-8300
Opening in 19 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
6940 Martin Way East Olympia, WA 98516
Bryan's Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 733 Avis)

MM
gravatar
Mark M.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
Bryan's is a solid, local but fully-trained shop with great service
Great work with all of our family vehicles.

BR
gravatar
Bob R.
Lacey, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
8
Excellent
Very pleased with your service. We will continue to bring our car in when we need maintenance.

Client vérifié
Du Pont, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Great experience!
Very friendly staff. Turnaround time was great!! My vehicle was ready the next day. They kept me well informed and were transparent with the costs.
Highly recommend utilizing Bryan’s Automotive for any of your vehicle repair needs!

JS
Jasmel S.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
Catégorie : Service
Jasmel said they always do a great job, great customer service.
Recommandé
TJ S. de Bryan's Automotive a répondu le 06/13/2025 03:06 PM

Thank you Jasmel!  We appreciate your feedback regarding your experience with our services. I am happy to hear that you have consistently received excellent customer service and quality work from our team! We remain committed to upholding these standards and ensuring that every visit meets your expectations. Your support motivates us to continue providing the best service possible. 🌟🚗


SL
gravatar
Scott L.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Inspection service
I was provided with a thorough and detailed explanation of the service rendered. It was much appreciated and helpful.
TJ S. de Bryan's Automotive a répondu le 06/18/2025 07:33 AM

Thank you Scott!  We sincerely appreciate your feedback regarding your recent experience with us. It is our priority to ensure that our customers fully understand the services we provide. We are pleased to hear that our team was able to offer you a comprehensive and detailed explanation, as we strive to facilitate informed decisions concerning your vehicle. Your support is invaluable to us. 😊


LM
gravatar
Linda M.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Great Service
As always timely and complete service.
TJ S. de Bryan's Automotive a répondu le 06/12/2025 07:31 AM

Thank you Linda!  We sincerely appreciate your positive feedback regarding your recent experience with our services. It is our commitment to ensure that each visit is characterized by efficiency and thoroughness, and it is gratifying to know that we have met your expectations. Your continued support is greatly valued as we strive to maintain high standards in our service delivery. Thank you for choosing Bryan's Automotive for your automotive needs! 🚗✨


LJ
Lincoln (Joe) J.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Very nice
Very kind and patient .
TJ S. de Bryan's Automotive a répondu le 06/09/2025 07:47 AM

Thank you Joe!  We greatly appreciate your positive feedback regarding your experience with our team. It is essential for us to provide a welcoming and understanding atmosphere for all our customers. Your commendation of our staff's kindness and patience reinforces our commitment to excellent customer service. Thank you for choosing Bryan's Automotive. We value your business and look forward to continuing to serve you in the future! 😊


CM
Craig M.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Old car runs like new!
Quick, detailed, friendly…AND, the 20 yr old car runs great. Best service, fastest turn-around time I’ve experienced. ((No BS!)
TJ S. de Bryan's Automotive a répondu le 06/05/2025 07:28 AM

Thank you Craig, we appreciate your positive feedback regarding your recent service experience! It is gratifying to know that our team's quick response, attention to detail, and friendly approach have made a significant difference for you. 🚗✨ We are pleased that your 20-year-old car is running great; it is always our goal to provide the best service possible while ensuring an efficient turnaround time. Your support reinforces our commitment to serving our customers with integrity and expertise. If you have any further needs or inquiries, feel free to reach out. Thank you for choosing Bryan's Automotive!


CW
gravatar
Carson W.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Friendly, Informative, Honest
What more can you ask for from a mechanic? Will do more business here for sure.
TJ S. de Bryan's Automotive a répondu le 05/30/2025 07:47 AM

Thank you Carson!  We greatly appreciate your feedback regarding your recent experience with us. It is our commitment to provide exceptional service to all of our customers, and it is gratifying to know that we met your expectations. Your intention to return for future services is highly valued, and we look forward to the opportunity to assist you again. Thank you for choosing Bryan's Automotive! 🚗✨


Client vérifié
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
9
Great service!
Friendly folks, quick and thorough service!
TJ S. de Bryan's Automotive a répondu le 05/27/2025 07:36 AM

We appreciate your positive feedback regarding your experience with our team! It is great to know that you found our staff to be friendly and that the service provided was both quick and thorough. 🚗💨 We strive to ensure that all our customers receive efficient and satisfactory service, and your comments affirm our commitment to excellence. Your support is invaluable to us!  Thank you for choosing Bryan's Automotive!


DH
Dave H.
Lacey, WA
Mazda 3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Caring and knowledgeable staff.
Always satisfied with the work they do.
TJ S. de Bryan's Automotive a répondu le 06/02/2025 03:46 PM

We sincerely appreciate your continued trust in our services Dave! It is gratifying to know that you are consistently satisfied with the quality of work we provide. Your feedback motivates our team to maintain high standards and deliver excellence in automotive care! 🚗🔧


PF
gravatar
Patricia F.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
As always excellent service.
The team at Bryan's always provide excellent efficient service. They keep me informed when service needs to be scheduled.
TJ S. de Bryan's Automotive a répondu le 05/23/2025 08:48 AM

Thank you Patricia! We appreciate your positive feedback regarding your experiences at Bryan's Automotive. It is gratifying to know that our team consistently delivers efficient service and maintains open communication regarding the scheduling of your vehicle's service needs. Your satisfaction is paramount to us, and we are dedicated to providing the highest level of service. Thank you for choosing Bryan's Automotive for your automotive needs! 🚗✨


ST
gravatar
Sean T.
Lacey, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Very friendly, and fast
This shop is pretty great shop. The two people in the front desk area are very friendly, the atmosphere when first walking into the shop is very welcoming. And to whoever the mechanic is, they were very quick with my vehicle! Thank you to them!
TJ S. de Bryan's Automotive a répondu le 06/02/2025 03:44 PM

Thank you for your wonderful review Sean! It's great to hear that you had a great experience at Bryan’s Automotive. Our front desk team takes pride in creating a welcoming atmosphere, and our mechanics work hard to provide fast and efficient service. We’ll be sure to pass along your appreciation to them! We look forward to serving you again in the future.


MF
Mike F.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
AC Quirk
I needed my AC recharged, Bryan's Automotive got it done quickly.
TJ S. de Bryan's Automotive a répondu le 05/08/2025 10:49 AM

Thank you Mike!!  We appreciate your feedback regarding your recent experience with Bryan's Automotive. It is gratifying to know that our team was able to efficiently address your AC recharge needs in a timely manner. 😊 Your satisfaction is important to us, and we remain committed to providing quality service. Should you require any further assistance in the future, we are here to help. 🚗


Client vérifié
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
9
Great service.
service just like it suppose to be. GREAT
Done on time with expertise.
TJ S. de Bryan's Automotive a répondu le 05/08/2025 10:50 AM

We appreciate your feedback regarding your recent experience with our services. It is great to know that you found our service to meet your expectations, and that our team's expertise contributed to timely completion. Ensuring quality service is a priority for us, and your acknowledgment serves as a motivation for our dedicated staff to continue performing at their best. Your support underscores our commitment to excellence. 🚗✨

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.