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SureCritic / Flow Collision Center of Charlottesville
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Flow Collision Center of Charlottesville

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(17 Avis)
58
Écrire un avis

Détails du score

5 stars
76%
4 stars
14%
3 stars
4%
2 stars
1%
1 star
4%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
58
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(434) 984-8400
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
1590 Seminole Trl Charlottesville, VA 22901-1452
Obtenir des directions

Affiliations

Flow Collision Center of Charlottesville's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(17 Avis)
Écrire un avis
Avis récents
WJ
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William J.
SUBA Legacy Premium
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2024
client vérifiéVérifié Client
10
Great experience
Great service and quality work
CS
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Christopher S.
Subaru Ascent
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/26/2024
client vérifiéVérifié Client
0
Delays and communication can be improved
Need better communication regarding expected pickup dates.
BM
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Brenda M.
SUBA Forester Wilderness w/Continuously Variable Transm
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2023
client vérifiéVérifié Client
10
Seamless repair experience
My experience with Brown’s was excellent from start to finishing. Schedules were at my convenience and were professional and efficient.
RF
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Richard F.
SUBA Outback Touring
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/02/2023
client vérifiéVérifié Client
10
Excellent service
Timely and highly professional.
DR
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David R.
SUBA WRX Premium Manual
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2023
client vérifiéVérifié Client
10
Excellent repair
Smooth service at drop off and pick up. Excellent work on the repair of my Subaru WRX. Good communication from shop about parts delay and expected impact on scheduled completion date.
WB
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W B.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2023
client vérifiéVérifié Client
10
Best Service
Everything went so smoothly. Scheduled at my convenience, quick turnaround, and all personnel were so courteous and very polite.
RT
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Robert T.
SUBA Outback Premium
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2023
client vérifiéVérifié Client
10
Excellent service and repairs
Excellent, friendly and professional service. Beautiful job repairing my car.
KC
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Karen C.
SUBA Forester Premium w/Continuously Variable Transmiss
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2023
client vérifiéVérifié Client
10
Excelent service!
Good communication from front desk to service rep. Friendly, knowledgeable, polite. Well organized.
EM
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Edith M.
SUBA Forester Limited w/Continuously Variable Transmiss
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2023
client vérifiéVérifié Client
10
Can't imagine better
Thanks to Brown for their good work -- in the shop and in the office. A friend whose car I backed into recommended them, and I'm very glad I went to them. George Lindsay was in touch with me about delays in getting parts, which I appreciated. Absolutely recommend Brown Collision Center.
ML
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Martha L.
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2023
client vérifiéVérifié Client
7
Subaru repair
Repair cost was competitive and the workmanship was excellent
MM
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Mark M.
SUBA Outback R Limited
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/13/2023
client vérifiéVérifié Client
5
Back up cameras not adjusted properly
We have to go back to fix the bumper- the backup cameras now indicate that there is something behind us. The scratch they repaired was on the side, though they installed a new back panel which is now causing our problem.
LB
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Lt Thomas B.
SUBA Forester Touring w/Continuously Variable Transmiss
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2022
client vérifiéVérifié Client
10
Courteous and on time.
This was much better than a previous experience. George Lindsay was very helpful and his courtesy is one reason Brown Collision is busy.
MM
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Maj Philip M.
SUBA Outback Limited w/Continuously Variable Transmissi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/13/2022
client vérifiéVérifié Client
10
Subaru Repairs
Very impressed with George and his manner and professional dealing with some complicated issues.
DM
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Darryl M.
SUBA Outback Touring
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2022
client vérifiéVérifié Client
10
Well done!
My car was repaired on time, the work was excellent, and the staff was professional and friendly. The car was even cleaned inside and out.
DS
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David S.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
05/09/2022
client vérifiéVérifié Client
5
Repair took a long time, and still had problems.
Most of the repair of our vehicle went well, despite needing to wait well over a month for them to even be ready to service the car. Extremely disappointed by Brown’s partnership with neighboring Enterprise who never had a vehicle to rent us when we needed it. After the repair was “completed” we noticed that the new mirror was visably warped, and now must wait for them to get a new part and go through the process again.
1-15 sur 17 résultats
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