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Bronco Motors Hyundai West

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 692 Avis)
56
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
107
Total des ReScores
4,8
Moyenne de ReScore
56
Score NPS ®

Détails de l'entreprise

À propos

Bronco Motors Hyundai West is conveniently located in Nampa, ID. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. Bronco Motors Hyundai West is conveniently located in Nampa, ID. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(208) 376-8510

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Heure des montagnes (É.-U. et Canada)
15715 Idaho Center Boulevard Nampa, ID 83687
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 692 Avis)

DF
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Diane & John F.
Kennewick, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2022
10
Catégorie : Service
Very Professional & Caring Staff
Recently my husband and I drove our 2004 Santa Fe from Washington State to visit family in the Nampa area. As we rolled into town, our "engine service" light came on. It was late in the day, so we waited until morning to see if we could find someone in the area to determine what the problem might be. We first took it to an Auto Zone to have it checked out. The diagnosis said that it was a transmission torque converter issue, but they couldn't do the work to fix it.
We searched the area for a Hyundai dealer, and determined that Bronco Motors was the closest to our location. When I called the service department, Grant Smith answered my call and said we could come right in, even though we didn't have an appointment.
By the time we arrived, the light had gone off, but our service technician, Cameron, went through it very thoroughly to make sure that nothing else came up.
Knowing that we had to drive it back to Washington, over a lot of hills, we were very grateful for the peace of mind that it was nothing serious and that they had been very thorough to determine that. We drove home with no more incidents.
We'd like to thank Grant and Cameron for their great service and caring! If all of the staff are as good, this is a first-rate dealership!

SW
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Samantha W.
Nampa, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great service!
When I was having a problem with my car, the stuff went above and beyond to make sure my situation got taken care of.

BA
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Bryan A.
Meridian, ID
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
2
Catégorie : Service
1 hour charge for removing 2 locking lug nuts
Costco couldn't remove 2 of my wheels because the locking lug nuts had been over-torqued. They recommended that I have a dealership loosen the lugs.
Bronco Motors removed the lug nuts; however, they charged me one hour of labor ($140) to do this job -- that seems excessive to me.

KS
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Kevin S.
Nampa, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2022
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Service rework
A Sunday road trip ended early due to a concern related to our most recent servicing. This did not happen until an extended drive and outside temperature increased. Bronco Motors Hyundai observed our concerns, addressed each one and went so far as to offer delivering the vehicle to us. All this was performed in a satisfactory time line. I know this was not their normal outcome to services. I returned and they treated us with the wonderful Hyundai experience. Look forward to seeing them for our next visit. I can trust Bronco Motors Hyundai!

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Client vérifié
Meridian, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great Service
Every aspect of this experience was excellent. From check-in to check-out a very professional and competent crew.

BT
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Bethany T.
Caldwell, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Easy relaxed
Everyone was kind, courteous, quick, and clean.
Employés avec lesquels vous avez travaillé

Client vérifié
Nampa, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great service and staff!
Thank you for taking such good care of my car. As you always do this, I know it will take care if me. Having a dependable vehicle is so important. I don't take that for granted.

Client vérifié
Nampa, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Maintenance service
Work was done and in a timely matter. Someone was at the service desk when I arrived. No waiting at all. Easy check in and a text when the vehicle was finished.

GK
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Ginger K.
Horseshoe Bend, ID
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/02/2022
Type de service : Repair
client vérifiéVérifié Client
0
Catégorie : Service
Bad customer service
Horrible communication from your service department! There not helpful at all . I won't be back the last 2 visits to your service department have been horrible. Your service personnel can't even follow directions what the car is being brought in for ! I will not be recommending your service department to anyone! I will recommend they stay away I have been doing business with bronco motors for many years and my last two visits have been the worst I have ever experienced! Your service department can't even follow customer's directions! 
Employés avec lesquels vous avez travaillé

Client vérifié
Caldwell, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Service department
Team members were professional and took care of my cars needs. While waiting for repair I spoke with a sales associate in the parking lot who was also very professional.

Client vérifié
Meridian, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2022
Type de service : Repair
client vérifiéVérifié Client
8
Catégorie : Service
??
Dropped off car with serious issue. Was taken care of but this was our only car for my fam of 4. Service took over 2 weeks. Wish there was a temporary vehicle available for me from the beginning, but it was very competitive to get. Other than that, very friendly service

Client vérifié
Meridian, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great Service
The service department did more than I expected with my car.

Client vérifié
Nampa, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/15/2022
Type de service : Maintenance
client vérifiéVérifié Client
0
Catégorie : Service
Do not Simonize your car!
The applied it to every surface in my car leaving permanently damaged dash and uneven finishes through out. When the manager tells you their service department is a disaster you have no idea where to find recourse.

JB
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Joan B.
Meridian, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
.
.

DR
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Donald R.
Nampa, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
I'll do it again!
Great dealership! Customer service is their main goal. I've referred five people to buy there and they all say the same thing. GREAT CREW!
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