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Bridwell Automotive Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 044 Avis)
92
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

Bridwell Automotive is conveniently located in Scottsdale Arizona. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Bridwell Automotive is conveniently located in Scottsdale Arizona. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Catégories
Réparation automobile, Réparation automobile d'importation, Entretien de la voiture
Contact
(480) 948-4781

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
7171 E Lincoln Dr Scottsdale, AZ 85253

Affiliations

ASE
Bridwell Automotive Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 044 Avis)

LV
Laird V.
Paradise Valley, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
Catégorie : Service
Laird said they were very good and extremely fast. They got him in right away.
Recommandé

JC
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Janet C.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Excellent service
Very good service and checks everything very well.
Lane B. de Bridwell Automotive Center a répondu le 06/10/2025 03:17 PM

Janet,
Thank you for the 5 stars. We truly appreciate your business with us over the years! Have a great rest of the week!


RB
Rodney B.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
Catégorie : Service
Rodney said they did excellent work, it was very high quality. They were a little high priced on gas but they were very nice people. They were reasonably priced on the battery they put in for him and they washed the windshield and cleaned it. They're good all around and the quality of their mechanics is very good, it's a nice place to do business.
Recommandé
Lane B. de Bridwell Automotive Center a répondu le 06/03/2025 09:23 AM

Rodney,
thank you so much for your thoughtful review! We're thrilled to hear that you found our work to be excellent and high quality—that’s always our goal. We appreciate your feedback on pricing and will continue striving to offer great value. It's wonderful to know you had a positive experience with our team and that our mechanics delivered the level of service you deserve. We’re glad you found us to be a nice place to do business, and we look forward to serving you again in the future!"


MH
Mandy H.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
Catégorie : Service
Mandy said they were very up-front and honest about getting her vehicle fixed. Everything was great, and everyone was friendly and honest. No other place pumps her gas, cleans her windshield and provides the maintenance they do, they're amazing.
Recommandé
Lane B. de Bridwell Automotive Center a répondu le 05/29/2025 08:44 AM

Mandy,
Mandy! Your kind words mean the world to us. Being upfront and honest is at the heart of everything we do, and knowing that you felt well taken care of makes our day. We love going the extra mile to keep your vehicle running smoothly—whether it’s pumping your gas, cleaning your windshield, or providing top-notch maintenance. Thank you for trusting us and for sharing your experience. We’re grateful to have amazing customers like you!"


MC
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MARK C.
Paradise Valley, AZ
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
05/23/2025
client vérifiéVérifié Client
8
The work is great; the people are great. But they are disorganized.
They email me to tell me it's time for service. I respond to say "let's do it". They tell me that if I bring it in on the following Tuesday or Wednesday they will do it on that same day. I say let's do Tuesday. Then I bring the car in and they make me leave it overnight. And this is all for nothing beyond a routine check at a given mileage. Their work is quality; their blocking-and-tackling is weak.
Lane B. de Bridwell Automotive Center a répondu le 05/23/2025 04:10 PM

Mark,

Thank you for your honest and constructive feedback. We truly appreciate your continued trust in us and are grateful for your support over the years. We're thrilled to hear that you're happy with the quality of our work and our team.

That said, we sincerely regret any frustration caused by our scheduling process. Your time is valuable, and we understand that expectations for same-day service should be met when promised. We take your comments to heart and will be reviewing our internal processes to ensure smoother coordination moving forward.

Thank you again for your business and your helpful feedback—we look forward to serving you again in the future.

Best Regards,
Bridwell Automotive Team


GG
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Geff G.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Great service
Great and friendly service.
Lane B. de Bridwell Automotive Center a répondu le 05/15/2025 10:36 AM

Geff
Thank you for the 5 stars. We appreciate your business with us all theses years and trusting us with your vehicles repairs. Have a great rest of the week!


LS
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LARRY S.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
8
SUV Service
Good service at a fair price
Lane B. de Bridwell Automotive Center a répondu le 05/15/2025 10:34 AM

Hi Larry,
Thank you for the great review. So happy we could help your with your vehicles needs. Thank you for your business!


JF
Joe F.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
Catégorie : Service
Joe said the business was nice to him, they did what they had to do, and that it was quick and easy. He said he wished he had gone to this business years ago because other places tried to over sell him.
Recommandé
Lane B. de Bridwell Automotive Center a répondu le 04/30/2025 08:30 AM

Joe,
Thank you for the 5 stars. We appreciate your business with us and hope we can continue to be your go to shop in the future. Have a great rest of the week!


JM
Jim M.
Paradise Valley, AZ
Mercedes-Benz S550
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
Catégorie : Service
Jim said everything is working great and he is happy.
Recommandé
Lane B. de Bridwell Automotive Center a répondu le 04/25/2025 10:06 AM

Jim,
Thank you for the great review. We appreciate your trust with us with your vehicle and hope we can continue to help you out with your repairs in the future. Have a great rest of the week!


MW
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Mike W.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
0
Great Service - As always
I have taken many family vehicles to Bridwell over the past ten years with problems large and small. I have never been disappointed with the quality of the service or the professionalism of the staff.
Lane B. de Bridwell Automotive Center a répondu le 04/07/2025 09:27 AM

Mike,
We appreciate your business with us all these years. Thank you for trusting us with your vehicle repairs all these years. Have a great rest of the week!


DD
David D.
Paradise Valley, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
Catégorie : Service
David said they got the job done at a reasonable price.
Recommandé
Lane B. de Bridwell Automotive Center a répondu le 04/07/2025 09:19 AM

David
Thank you for your business! We appreciate the great review. Have a great rest of the week.


LF
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Larry F.
Paradise Valley, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
9
New Alternator, FAST!
Needed a new alternator in a 2017 Honda Civic, done fast and great service!
Lane B. de Bridwell Automotive Center a répondu le 03/28/2025 08:39 AM

Larry, 
Thank you for the great review. We appreciate your business with us and hope we can continue to help you out in the future with your vehicle repairs. Have a great rest of the week!


JT
John T.
Paradise Valley, AZ
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/27/2025
client vérifiéVérifié Client
Catégorie : Service
John said he took his vehicle in for an oil change. This is a new, re-built engine with only 500 miles on it. The drain plug washer was not done correctly and it has been leaking ever since. He had to fill it up with oil to take it back in. He almost lost his new engine. He has been going there for decades and this is the first bad experience he has had.
Recommandé
Lane B. de Bridwell Automotive Center a répondu le 04/01/2025 08:44 AM

Hi John, 
Sorry to hear that you had a bad experience with us. We appreciate your business with us all these years and we are always willing to communicate and correct any issues you may have with your recent visits. Looks like we were able to take care of this issue and get you back on the road. Please do not hesitate to call us if you feel we have not provided the service you were expecting. Thanks again for allowing us to service your vehicles. Have a grea rest of the week!


PT
Paula T.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
Catégorie : Service
Paula stated they did a good job, they are fast.
Recommandé
Lane B. de Bridwell Automotive Center a répondu le 03/06/2025 09:55 AM

Hi Paula
Thank you for the great review. So glad we could get you in out quickly. Have a great rest of the week!
Thank you for your business. 


CC
Craig C.
Paradise Valley, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
Catégorie : Service
Craig said they are easy to deal with, to make an appointment and to drop the vehicle off. The staff is great, very professional, and their prices are competitive.
Recommandé
Lane B. de Bridwell Automotive Center a répondu le 02/27/2025 08:15 AM

Craig, 
Thank you for the great review. We appreciate your business with us all these years and your trust with us with your vehicle. Looking forward to helping you out in the future. Have a great rest of the week!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.