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Brandon Genesis

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(13 Avis)
100
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
100
Score NPS ®

Détails de l'entreprise

Contact
(813) 628-4444
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
9915 Adamo Drive East Tampa, FL 33619
Département des ventes' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(13 Avis)

SF
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Stacey F.
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/24/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Happy from Wesley Chapel
Great experience at Brandon Genesis. They were able to give me a price on a car that they purchased from another dealership that I had worked with via telephone, text and email - I could not get them to get to my price. Brandon Genesis purchased the same car from them and had it transported to Brandon dealership and gave me the price I was looking for! Very flexible and worked with me to ensure I was happy.

WM
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William M.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2021
client vérifiéVérifié Client
Catégorie : Sales
Everyone was great
Thank you so much for the new vehicle!
Recommandé

JB
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Joseph B.
Riverview, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/05/2021
Worst service / never again
feel the same at Brandon Genesis. Worst service I have ever received, what ever happened to the service industry???? Never sent a car and then called me the next day to say I MISSED my appointment what a joke of a service garage
Non recommandé

EA
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Elizabeth A.
Riverview, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2021
client vérifiéVérifié Client
Catégorie : Sales
Great experience
Andrew is the reason why i bought i was looking at other brands but his knowledge of the vehicle gave me the confidence that this vehicle is better than the others
Recommandé

YK
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yezen k.
Sun City Center, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/09/2021
service center
This is a review for the service center, I called in on Tuesday 3-2-21 to get the first service done on the car, we confirmed Friday 3-5 someone will call me and be picking up the car between 9-11 while I was at work. No body called me and no body showed up. I call them around 2 pm and asked what happened no body came, no phone call, no nothing. the lady on the phone apologized and stated some one will call me back right away. we are now Tuesday 3-9 and still no call

2) on 3-8 I called the genesis concierge spoke with representative who called the dealer to see what's going on, never heard back again

3) I called this morning around 9 am (3-9-21) to genesis concierge and spoke with the representative who stated she called them and made me an appointment for 3-10-21 and I will be getting an email confirmation and someone will call me to come get the car between 9-11, same nonsense story

4) I than called at 11 am (3-9-21) to make sure that this was official and that we are all set to go for tomorrow, spoke with the representative who apologized and she will have the service rep call me right away to confirm. its now 2 pm no phone call, no confirmation, no nothing.
supposedly Genesis is suppose to be this luxury brand and the way they handle these things seems pretty mediocre at best. We are looking to get a new suv for the wife and we like the GV80, but with this much trouble just to do a simple oil change and when I purchased how they hyped up the convince of this service. We will be looking for her car else where, maybe a true luxury brand like Lexus or BMW will do a way better job at this. Extremely disappointing will never purchase or recommend Genesis ever again
Non recommandé

TM
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Timmie M.
Brandon, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2020
client vérifiéVérifié Client
Catégorie : Sales
Easy to look around.
Not pushy salespeople.
Recommandé

MR
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Michael R.
Seffner, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2020
client vérifiéVérifié Client
Catégorie : Sales
Genesis
Had a good experience
Recommandé

RH
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Ryan H.
Riverview, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2020
client vérifiéVérifié Client
Catégorie : Sales
Great G70 Experience
Customer care and quality. Has handled everything in a timely manner
Recommandé

AO
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Alex O.
Sun City Center, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/01/2020
client vérifiéVérifié Client
Catégorie : Sales
A great experience
Brandon Genesis made the entire experience easy and thorough. I felt no pressure to “sign” and was treated with respect.
Recommandé

DP
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Dominic P.
Saint Petersburg, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2020
client vérifiéVérifié Client
Catégorie : Sales
The people
Makes it happen.
Recommandé

HB
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Heather B.
Ruskin, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/09/2020
client vérifiéVérifié Client
Catégorie : Sales
New Car
I went in to this dealership knowing what I wanted and was ready to buy. I didn’t have to utilize a sales person very much. Overall good service
Recommandé

WM
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William M.
Tampa, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/04/2020
client vérifiéVérifié Client
Catégorie : Sales
Fantastic Service from Finding Vehicle to Delivery
Salesman Andrew Placido went out of his way to find a vehicle and follow through until it was delivered to the dealership, prepped and personally delivered it to my residence. At my residence during the COVID-19 Pandemic, Andrew spent two hours explaining every feature on the G-90, inputting my preferences and programming my garage doors. He picked up the trade-in and returned to the dealership. The transaction was flawless. Many thanks to Brandon Hyundai.
Recommandé

MK
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Marsilda K.
Tampa, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/09/2019
client vérifiéVérifié Client
Catégorie : Sales
Falsified Odometer Reading
I was sold a “new” car with over 600 miles in it and dealer claimed it only had 29.
Non recommandé
HEATHER W. de Brandon Genesis a répondu le 10/11/2019 08:00 AM

Thank you for bringing this to our attention! I completely understand your concern regarding the mileage. I will be speaking to my manager about this and one of us will be reaching out to you soon.


13 sur 13 résultats
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.