Sam Hutchison opened Brake King in 1966 on Jefferson Avenue in Newport News, VA. Under Sam's leadership, Brake King quickly grew from 10 to 18 service bays, becoming the largest automotive repair facility in Hampton Roads.
Following Sam’s passing in 1977, his son Randy took over the business that he had been working in for most of his
Sam Hutchison opened Brake King in 1966 on Jefferson Avenue in Newport News, VA. Under Sam's leadership, Brake King quickly grew from 10 to 18 service bays, becoming the largest automotive repair facility in Hampton Roads.
Following Sam’s passing in 1977, his son Randy took over the business that he had been working in for most of his life. Even though by this time Brake King had become a staple in the Newport News community, Randy set out to mold it into something larger. He added yet 2 more service bays to the already impressive facility and set out on a mission to offer the quickest possible service for the absolute lowest prices.
With this business plan in place, over the next 2 decades Brake King became an institution in Southeast Virginia. It is not only known for its quick service and low prices, but for its knowledgeable and friendly technicians who assist the customer throughout the entire repair process. It’s this close relationship between the customer and the person that is actually working on their vehicle that truly sets Brake King apart. All of this, along with Brake King's 3 key principles of honesty, integrity, and over the top customer service has allowed Brake King to become the preeminent family owned automotive repair facility in the state of Virginia.
Since 1966, Brake King has serviced over 500,000 vehicles from its one location and now currently has 30,000 customers in its growing database. Brake King customers travel from as far south as North Carolina and as far north as Washington DC to experience the difference.
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Twice my car was “fixed” only to have the same problem after I left the parking lot!!
Most recent was a starter problem! Front desk do you want diagnostic test ($100)
Me ..no it’s the starter!
What was never explained to me was the meaning of diagnostic test…..
Let me explain my confusion on this communication!
I always thought diagnostic test was plugging the computer into the car to determine the problem! Apparently there is another “diagnostic test “ ! As in the mechanic looks over all parts to determine which part of the starter is not working correctly! So after returning to brake king to talk to my mechanic because my car was still doing the exact same thing! He said my instructions were to replace the starter! There was no instructions to do a diagnostic test! So he didn’t look it over to determine the actual problem! Wow hard to believe!! I’m out $450