I had to take my car back in for some repeat work that was due to a recently installed part that turned out to be defective. Even though it wasn’t Bowen’s fault, they took care of the repair and absorbed all the costs for the work.
Car repairs can be expensive, especially when it’s done right by knowledgeable people. The fact that they took care of this repair for me speaks volumes about the kind of shop this is. I’ve been coming here for seven years and have no intention of changing my mechanic.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
Car repairs can be expensive, especially when it’s done right by knowledgeable people. The fact that they took care of this repair for me speaks volumes about the kind of shop this is. I’ve been coming here for seven years and have no intention of changing my mechanic.