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Bob & Sons Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(946 Avis)
90
Écrire un avis

Détails du score

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
90
Score NPS ®

Détails de l'entreprise

À propos

QUALITY SERVICE YESTERDAY, TODAY & TOMORROW... SINCE 1964

Our staff of trained employees understands how difficult it is to find quality, reliable auto and truck repair. Personal service, as well as caring and courteous people, make the Bob & Sons difference. QUALITY SERVICE YESTERDAY, TODAY & TOMORROW... SINCE 1964

Our staff of trained employees understands how difficult it is to find quality, reliable auto and truck repair. Personal service, as well as caring and courteous people, make the Bob & Sons difference.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(603) 623-9295
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
321 Kelley Street Manchester, NH 03102
Obtenir des directions
Bob & Sons Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(946 Avis)
Écrire un avis
Avis récents
KR
Karen R.
New Boston, NH
2021 Subaru Ascent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Great service and love the loaner car!
First time there - thorough, professional service, prompt responsiveness and I think my car drives even better after my visit. Having a loaner car to use is awesome, too!
MD
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Marilyn D.
Goffstown, NH
2013 Toyota Prius c
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
9
Fast, Friendly, Knowledgeable Service
Fast, quality service. Spotless environment. Friendly. I’ve been coming to Bob and Sons for years, and will continue to do so.
Gestionnaire de Bob & Sons Automotive a répondu le 04/14/2025 08:07 AM

We greatly appreciate your long-standing loyalty to Bob & Sons Automotive. Your support means a lot, and we look forward to continuing to keep your wheels turning smoothly for many more years to come!

DD
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David D.
2010 Nissan Xterra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Bob and Sons
I have been going to Bob and Sons for years. They have always done good work and l have not had any problems with their work. I have recommended them to my friend's and colleagues.
Gestionnaire de Bob & Sons Automotive a répondu le 04/14/2025 08:07 AM

It’s wonderful to hear that you’ve had such positive experiences over the years with us. Word of mouth is the best compliment we can receive, and we appreciate you spreading the good news to your friends and colleagues. Here’s to many more miles of smooth driving together!

LM
Lynn M.
Goffstown, NH
2014 Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Great service
I’m new in the area and needed a new mechanic. When I saw Bob and Sons I figured it was a family run business. Sure enough, it’s got a long history and now a grandson as owner. Loved the personal care and family vibe. Will be recommending them to all I know! Thank you!!
Gestionnaire de Bob & Sons Automotive a répondu le 03/24/2025 06:55 AM

Welcome to the neighborhood! We're glad to hear you found us, and it's wonderful to know that our family vibe resonated with you. We truly appreciate your recommendation – it's our favorite kind of compliment! Drive safe and we'll see you in the future :)

Client vérifié
Bedford, NH
2013 Lexus ES 350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2025
client vérifiéVérifié Client
10
Great service as usual
Always happy with everyone at Bob and Sons!
Gestionnaire de Bob & Sons Automotive a répondu le 03/24/2025 06:55 AM

We’re glad to hear that you're consistently happy with our team! Here’s to more happy miles ahead and happy spring!

FM
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Filipe M.
Manchester, NH
2008 Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
client vérifiéVérifié Client
10
Vehicle Health Reports and Great Service, Kept me out of the breakdown lane.
I've been bringing my vehicles to Bob & Son's for a couple of years now. I'm always very satisfied with their level of service and their prices are fair. I like that they send you vehicle health reports with images as you can see the issues they're reporting to you. I've purchased a couple of used cars and brought them both to Bob & Son's to check them out and they have preemptively kept me from getting stuck on the side of the road.
Gestionnaire de Bob & Sons Automotive a répondu le 03/05/2025 06:29 AM

It sounds like you’ve found a trusty companion in us at Bob & Sons Automotive! We're so happy to hear that our service has been reliable and that our vehicle health reports are keeping you informed. It’s always our goal to ensure our customers drive away with confidence and peace of mind. We appreciate your loyalty and look forward to helping you maintain your vehicles for many more miles ahead, Filipe!

JM
Jen M.
2006 Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2025
client vérifiéVérifié Client
10
Thank you!
This was my first time taking a car to a shop, ever, and I’m grateful I came here. No one could get the lug nuts off my car but Bob’s! I know how tedious and frustrating this car has been and we are so grateful for them for sticking with it!!! Very fairly priced as well may I add. Everyone was SO friendly and helpful, I will 100% be coming back for any future things my car may need. Thank you for taking such good care of us!!!
Gestionnaire de Bob & Sons Automotive a répondu le 03/05/2025 06:28 AM

It's fantastic to hear that your first trip to an auto shop was a successful one and we're so glad you chose Bob & Sons Automotive! We're looking forward to seeing you again for all your car needs—hopefully, next time it’ll be a lot less "nutty"! Drive safe!

TC
Tania C.
Manchester, NH
2019 Cadillac CTS Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
10
Excellent service
It's always a great experience no matter how much work I needed to be done.
Gestionnaire de Bob & Sons Automotive a répondu le 02/27/2025 11:43 AM

We're glad to hear that your experiences with us have been consistently positive! Whether it’s a minor tune-up or a major fix, we're ready to tackle whatever comes our way. Your continued trust means a lot to us. Drive safe!

BB
Brett B.
Litchfield, NH
2019 BMW X5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Friendly & Convenient
I had such a wonderful experience dropping my vehicle off at Bob & Sons for an inspection. Erica set me up for my appointment with ease and provided a loaner car for me while my vehicle was being looked at so I could get on with my day. Ian’s response while he was taking leave for the day shows his dedication. Stacey provided the smile to send me on my way with a safe car. Thanks to the whole team at Bob & Sons!
Gestionnaire de Bob & Sons Automotive a répondu le 02/12/2025 11:24 AM

Thank you so much for taking the time to share your wonderful experience with us at Bob & Sons! We are thrilled to hear that Erica made your appointment setup smooth and convenient, and that the loaner car helped you continue with your day seamlessly. Your kind words about Ian's dedication and Stacy's warm service truly mean a lot to our team.

We strive to provide excellent service and ensure our customers feel valued and supported throughout their visit. Your feedback is incredibly motivating and reassures us that we are on the right track. We look forward to serving you and your vehicle again in the future. Safe travels, and thank you for choosing Bob & Sons!

Client vérifié
Bedford, NH
2013 Lexus ES 350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2025
client vérifiéVérifié Client
10
Always reliable
I know when I’m at Bob and Sons I’m in good hands!
Gestionnaire de Bob & Sons Automotive a répondu le 02/12/2025 11:22 AM

We're glad to hear that you feel at home with us! Our team strives to make sure every customer leaves feeling cared for and well taken care of! Thank you for taking the time out of your day to share your great experience with others and drive safe!

CS
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Carl S.
Manchester, NH
2002 Honda Accord Sdn
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2025
client vérifiéVérifié Client
10
Excellent learning experience.
Now we understand why we've been having battery trouble and we really appreciate the tutorial.
Erica and the technician were so helpful and friendly.
Gestionnaire de Bob & Sons Automotive a répondu le 01/23/2025 11:27 AM

We're glad to hear that the battery mystery has been solved! It sounds like Erica and our technician made quite the team :) Drive safe!

KB
Karen B.
Auburn, NH
2022 Audi Q5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2024
client vérifiéVérifié Client
10
Great turn around and service!
All the coolant leaked out of my car, called and they said they could look at it as soon as the tow truck could get it to them. They diagnosed and fixed the leak quickly, got me my car back in time for a trip for Christmas! Great people!
Gestionnaire de Bob & Sons Automotive a répondu le 12/26/2024 07:03 AM

We appreciate you taking the time to share your experience with us!  It's great to hear you made it in time for your trip because we know how important the holidays are! Wishing you many safe travels and a Happy 2025!

MW
Marie W.
Manchester, NH
2010 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2024
client vérifiéVérifié Client
9
Great service
Fast response, great, and honest service.
Gestionnaire de Bob & Sons Automotive a répondu le 12/17/2024 03:09 PM

We're glad to hear you felt our response time was fast! Your support means a lot to us, and we're here to keep your vehicle running smoothly. Drive safe + have a wonderful holiday season!

KC
Kristen C.
2020 Chevrolet Blazer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/26/2024
client vérifiéVérifié Client
10
Very Good Experience
I called Bob and Son’s to see if I could get my car in for a few things and they were able to fit me right in and had my car ready the same day. The staff were very nice and professional as well. I like the feature of choosing what services I want and the explanation as to why they were suggested. Even tho I didn’t choose to do all the services suggested, I did not feel pressured into doing them. I would highly recommend Bob and Sons to anyone who needs work done on their car.
Gestionnaire de Bob & Sons Automotive a répondu le 12/03/2024 10:33 AM

It's great to hear that your experience at Bob & Sons Automotive was awesome! We're glad we could fit you in and have your car ready on the same day. Our team prides itself on professionalism and making sure our customers feel informed -
it's all about giving you options and letting you drive the decision-making process. Thank you for taking time out of your day to share your great experience with others. We hope you have a wonderful holiday season and drive safe! -Stacy/owner

DL
David L.
Manchester, NH
2019 Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2024
client vérifiéVérifié Client
10
Good service, pleasant people
They had a busy day all scheduled and fit me in last minute. Work completed early than scheduled and greatly appreciated! Thank you Ian and Team!
Gestionnaire de Bob & Sons Automotive a répondu le 11/25/2024 06:23 AM

We're glad to hear we could squeeze you in, even on a busy day and that the work was finished ahead of schedule! Your support mean the world to our team. We hope you have a wonderful holiday season and drive safe! -Stacy/Owner

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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