Was there to get an oil change on my car, the service writer said it was 225 without my gift card, which is absolutely ridiculous, they said my tail lights need to be replaced because of a bad connection, they quoted it to be $1200 and when I went to check a few other places I was quoted anywhere from 350-475 dollar, and then proceeded to laugh at my girlfriend when she called to ask a question about her car, she asked the question because she didn’t know and for the guy in service to laugh at her is very unprofessional. I was In the showroom looking around I heard what I believed to be the accessories/front parts guy tell a customer lie after lie to sell some product that had sat on the self for weeks. They are nothing but a big scam and I hope nobody takes their business to them.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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