I had a really refreshing experience here. I came in expecting to replace my brakes because I thought they were worn out, but after taking a look, they told me I didn’t actually need new ones yet. Instead of trying to upsell me on a service I was prepared to pay for, they were completely honest and explained that my brakes still had plenty of life left.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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