business image

Bill Dodge Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 254 Avis)
66

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
38
Total des ReScores
4,9
Moyenne de ReScore
66
Score NPS ®

Détails de l'entreprise

À propos

"It's all right here, right now, at Bill Dodge Hyundai!" Come see us today and see what we can do for you! We are located off of Route 1 in Brunswick, ME. "It's all right here, right now, at Bill Dodge Hyundai!" Come see us today and see what we can do for you! We are located off of Route 1 in Brunswick, ME.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(207) 721-8300

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
118 PLEASANT ST Brunswick, ME 04011
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 254 Avis)

SS
gravatar
Sandra S.
Freeport, ME
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/29/2023
0
Catégorie : Service
Delays Delays Delays
Went to Bill Dodge in Brunswick looking for a Venue Limited in color denim. They did not have one on their lot at the time. But, said that they get Allocation sheets periodically- and that they would more than likely have that vehicle in a timely manner. This was November 2022. They also ‘required’ that I give them a deposit. $500 is the minimum. Weeks went by and no Venue. Then I received an email from the salesperson telling me that it would be mine in mid January! That did not happen. So in my frustration, I checked with another dealership- and they had the Venue coming in For Sure January 25th. In the meantime, Bill Dodge contacted me to say that this vehicle was In Transit and due to arrive at a dealership in New Hampshire on February 9th - and that they could have it sent to Maine after being processed in N.H. They gave me the Vin# of the vehicle. Well needless to say the delivery date (ETA) has been delayed. February 9 to the 17th - and the latest ETA is February 25th! I assume that the delivery date will continue to get pushed back later- delayed even more. DEPOSIT cashed by Bill Dodge November 2022. I have asked for my deposit to be credited back onto my CC twice- as I am purchasing the Venue that is available to me NOW. They refuse to issue a refund and have been extremely nasty on the phone- very unprofessional. They could not deliver the vehicle to me in a timely manner. And they have lost NOTHING by my not purchasing their vehicle . They promised me a vehicle by mid January and did not come through!! DO NOT put a deposit on a vehicle on a vehicle at Bill Dodge UNLESS it’s currently on their lot! $500 is lost to me and they evidently do not care about integrity or their business reputation…
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.