We were so pleased with the service we received in replacing 2 house batteries in our motor home. The manager, Pete, took time to explain what was needed and when we told him we were living on the vehicle, he assured us that he could come to Ft Meade campground and provide service on site. He did just that one day after we met with him at their facility. We sincerely appreciated his pleasant manner and willingness to go beyond our expectations.
Recommandé
DB
Dee B.
Westbrook, ME
03/24/2019
Outstanding!
Five stars is not enough. Towed our Monaco 35’ from the shoulder of I-95 to this shop on a Saturday. The owner, Greg spent his weekend at the shop getting us back on the road. His dedication to his Customers raises the bar to a whole new level.
Recommandé
MD
Michele D.
Severn, MD
03/27/2018
Thank You for your amazing time, attention and PROFESSIONALISM while fixing A Class RV
This review is long overdue. I would HIGHLY recommend B&G to fix your RV and or Vehicle. Our friends from North Carolina were driving their A Class and broke down on the Baltimore Washington Parkway. They were stranded for a few hours in the hot summer sun before B&G came to their rescue with a tow for their A Class. The owner then went in his own vehicle to pick up my friend, her two daughters and two dogs. B&G allowed my friends to sleep in their A Class overnight, indoors, at their facility. This business went above and beyond for total strangers who desperately were in a bind. They moved heaven and earth to get my friends the part they needed to continue on their way later the next day.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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