business image

Bellbrook Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(344 Avis)
96
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(937) 294-3231

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3100 E. Dorothy Lane Kettering, OH 45420-3820
Bellbrook Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(344 Avis)

PC
gravatar
PAT C.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Great service.
Friendly, prompt, and everything is explained thoroughly. And they do great work. Highly recommend!
Jenny B., Owner de Bellbrook Automotive a répondu le 06/20/2025 05:17 PM

We are pleased to hear that you experienced friendly and prompt service during your visit. Providing thorough explanations and delivering quality work are priorities for us, and it is rewarding to know that these efforts have resonated with you. Your recommendation means a lot, and we are committed to maintaining these standards for all our customers. Thank you for choosing us for your automotive needs.


Client vérifié
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Recent visit
I can always depend on Bellbrook Automotive for excellent care and quality service for my care!
Jenny B., Owner de Bellbrook Automotive a répondu le 06/20/2025 05:16 PM

We want to thank you for taking the the time to leave us a positive review and are glad to hear that you can always rely on Bellbrook Automotive for high-quality care and service. Our team is committed to providing the best possible experience for our customers, and it is rewarding to know that our efforts are recognized. Your trust in us is vital, and we look forward to continuing to meet your automotive needs.


HG
gravatar
Heath G.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
10
Love this place
Very good service and trustworthy!
Jenny B., Owner de Bellbrook Automotive a répondu le 06/20/2025 05:14 PM

We appreciate your positive feedback regarding our service and trustworthiness. It's our priority to provide quality care to all our customers, and knowing that you had a great experience reinforces our commitment. Thank you for choosing Bellbrook Automotive.


DB
gravatar
DAVE B.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Engine Overheating
Jenny was able to work me into their busy schedule and solve a radiator fan/relay problem. Excellent service.
Jenny B., Owner de Bellbrook Automotive a répondu le 06/20/2025 05:13 PM

We appreciate you taking the time to leave us this review. Your loyalty over the years means the world to us and our team. Our team at Bellbrook Automotive try's very hard to provide excellent service and get our customers back on the road as quickly as possible. Thanks again for trusting us with all of your car needs!


Client vérifié
Miamisburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Awesome!
Took my car for regular oil change. They found a coolant leak. They were able to get parts and fix it that day! I really appreciate the people at this business! Honest, friendly and dedicated to doing what is best for their customers!
Jenny B., Owner de Bellbrook Automotive a répondu le 06/18/2025 09:37 AM

We appreciate you taking the time to share your experience with us. It is great to hear that we were able to address the coolant leak promptly while providing you with honest and friendly service. Our team is committed to ensuring that our customers receive the best care possible for their vehicles. Your feedback reinforces our dedication to quality service. Thank you for choosing Bellbrook Automotive.


CM
gravatar
CINDY M.
Kettering, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Service
Highly recommend this garage. Response to needs was very quick, personnel are friendly and service is excellent.
Jenny B., Owner de Bellbrook Automotive a répondu le 06/13/2025 05:05 AM

We appreciate your recommendation and are glad to hear that our team's quick response and friendly service met your expectations. Providing excellent service is our priority, and it's rewarding to know that you had a positive experience. Your support means a lot to us.


Client vérifié
Beavercreek Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
Tire rotation
Great place for repairs and maint.
Jenny B., Owner de Bellbrook Automotive a répondu le 06/11/2025 10:28 PM

We appreciate your feedback regarding your experience with us for repairs and maintenance. It is important for us to provide a reliable and efficient service, and it is gratifying to know that we met your expectations. Your support is invaluable to our mission of serving our customers to the best of our ability.


PL
gravatar
PAT L.
Beavercreek Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
Great service
Great service & very friendly people who work there. The owner is fantastic!
Oil change was quick & efficient.
Jenny B., Owner de Bellbrook Automotive a répondu le 06/11/2025 10:27 PM

Thank you for the kind words. As a family owned garage, we try very hard to take care of our customers the way "we would want to be treated." And that means giving our customers great service with quick and efficient maintenance that they can rely on every time. We hope to see you again for your next service!


PM
gravatar
PAUL M.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
oil change and safety check
Robert did a excellent job and went beyond the oil change to spot other minor issues. Always does the beyond the norm. Thank you, Robert.
Jenny B., Owner de Bellbrook Automotive a répondu le 05/31/2025 02:30 PM

We appreciate your positive feedback regarding the service you received. It's great to hear that Robert exceeded your expectations during your oil change and was able to identify additional minor issues. Our team's commitment to thoroughness and attention to detail is a priority, and it's rewarding to know it made a difference for you. Thank you for choosing Bellbrook Automotive.


MT
gravatar
MARK T.
Beavercreek Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2025
client vérifiéVérifié Client
10
Quick one day service
After only 227,000 miles, a CV joint failed. Luckily, our Daughter could limp into your lot after hours and take an Uber home. The next day, your technician was able to diagnose the issue and repair by mid-afternoon. Thank you,
Jenny B., Owner de Bellbrook Automotive a répondu le 05/18/2025 07:03 AM

We appreciate your feedback and are glad to hear that our technician was able to quickly diagnose and repair the CV joint issue. It is important to us that our customers are back on the road as efficiently as possible, and we are pleased that your daughter was able to get safely to our lot. Thank you for trusting us with your vehicle's needs.


RB
RACHEL B.
Sugarcreek Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Quick and great communication
Bellbrook Automotive did a great job diagnosing the problem and provided a very cost-effective fix for my tire.
Jenny B., Owner de Bellbrook Automotive a répondu le 05/07/2025 09:18 PM

We appreciate your feedback regarding your recent experience with us. It is rewarding to know that we met your expectations and that we were able to provide a cost-effective solution for your tire issue. Your satisfaction is important to us, and we are committed to maintaining high standards in our service.


KL
KEVIN L.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Very professional and experienced
They were very professional and took excellent care of my vehicle, even kept it out of the rain. Would recommend them to anyone
Jenny B., Owner de Bellbrook Automotive a répondu le 05/07/2025 09:20 PM

We appreciate your positive feedback regarding our team's professionalism and the care taken with your vehicle. Ensuring that your car is protected from the elements while it is in our care is a priority for us. Your recommendation means a lot, and it motivates us to continue providing high-quality service. Thank you for choosing Bellbrook Automotive.


Client vérifié
Sugarcreek Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Excellent Service on my Honda Civic
Bellbrook Auto provided great service once again. They were able to find the cause of the malfunctioning air conditioner in my Honda Civic and it cost less than expected. They were thorough in their explanation of the issues, and I appreciate their level of service. Thanks to all involved!
Jenny B., Owner de Bellbrook Automotive a répondu le 04/30/2025 05:02 AM

We genuinely appreciate your feedback regarding your recent experience with us. It’s rewarding to know that our team effectively identified the issue with your air conditioner and managed to do so at an unexpected cost. Providing thorough explanations and maintaining a high standard of service are priorities for us. Thank you for choosing Bellbrook Automotive. Your support means a lot to our team.


RH
gravatar
RICKY H.
Sugarcreek Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Great service
Jenny B and team got me at the appointed time and got me out quickly.
I have been a customer there for the past 10 years and will continue to be.
Bellbrook is the BEST!!!!!
Jenny B., Owner de Bellbrook Automotive a répondu le 04/29/2025 04:38 AM

We sincerely appreciate your continued loyalty over the past decade. It is rewarding to hear that our team was able to meet your needs efficiently. Your support motivates us to maintain high standards and provide the best service possible. Thank you for being a valued customer at Bellbrook Automotive.


MB
MARTY B.
Bellbrook, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2025
client vérifiéVérifié Client
10
Review of service
Great friendly service. Good pricing on 4- tires and alignment with parts and oil change. Understanding on pick up time. Highly recommend.
Jenny B., Owner de Bellbrook Automotive a répondu le 04/26/2025 11:00 AM

We appreciate you taking the time to share your positive experience with us. It's great to hear that you found our service friendly and our pricing competitive. Understanding our customers' needs, such as pick-up times, is important to us, and we're glad to know you had that experience. Your recommendation means a lot and reinforces our commitment to providing quality service.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.