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Bellbrook Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(336 Avis)
96
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(937) 294-3231

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3100 E. Dorothy Lane Kettering, OH 45420-3820
Bellbrook Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(336 Avis)

PM
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PAUL M.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
oil change and safety check
Robert did a excellent job and went beyond the oil change to spot other minor issues. Always does the beyond the norm. Thank you, Robert.
Jenny B., Owner de Bellbrook Automotive a répondu le 05/31/2025 02:30 PM

We appreciate your positive feedback regarding the service you received. It's great to hear that Robert exceeded your expectations during your oil change and was able to identify additional minor issues. Our team's commitment to thoroughness and attention to detail is a priority, and it's rewarding to know it made a difference for you. Thank you for choosing Bellbrook Automotive.


MT
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MARK T.
Beavercreek Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2025
client vérifiéVérifié Client
10
Quick one day service
After only 227,000 miles, a CV joint failed. Luckily, our Daughter could limp into your lot after hours and take an Uber home. The next day, your technician was able to diagnose the issue and repair by mid-afternoon. Thank you,
Jenny B., Owner de Bellbrook Automotive a répondu le 05/18/2025 07:03 AM

We appreciate your feedback and are glad to hear that our technician was able to quickly diagnose and repair the CV joint issue. It is important to us that our customers are back on the road as efficiently as possible, and we are pleased that your daughter was able to get safely to our lot. Thank you for trusting us with your vehicle's needs.


RB
RACHEL B.
Sugarcreek Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Quick and great communication
Bellbrook Automotive did a great job diagnosing the problem and provided a very cost-effective fix for my tire.
Jenny B., Owner de Bellbrook Automotive a répondu le 05/07/2025 09:18 PM

We appreciate your feedback regarding your recent experience with us. It is rewarding to know that we met your expectations and that we were able to provide a cost-effective solution for your tire issue. Your satisfaction is important to us, and we are committed to maintaining high standards in our service.


KL
KEVIN L.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Very professional and experienced
They were very professional and took excellent care of my vehicle, even kept it out of the rain. Would recommend them to anyone
Jenny B., Owner de Bellbrook Automotive a répondu le 05/07/2025 09:20 PM

We appreciate your positive feedback regarding our team's professionalism and the care taken with your vehicle. Ensuring that your car is protected from the elements while it is in our care is a priority for us. Your recommendation means a lot, and it motivates us to continue providing high-quality service. Thank you for choosing Bellbrook Automotive.


Client vérifié
Sugarcreek Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Excellent Service on my Honda Civic
Bellbrook Auto provided great service once again. They were able to find the cause of the malfunctioning air conditioner in my Honda Civic and it cost less than expected. They were thorough in their explanation of the issues, and I appreciate their level of service. Thanks to all involved!
Jenny B., Owner de Bellbrook Automotive a répondu le 04/30/2025 05:02 AM

We genuinely appreciate your feedback regarding your recent experience with us. It’s rewarding to know that our team effectively identified the issue with your air conditioner and managed to do so at an unexpected cost. Providing thorough explanations and maintaining a high standard of service are priorities for us. Thank you for choosing Bellbrook Automotive. Your support means a lot to our team.


RH
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RICKY H.
Sugarcreek Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Great service
Jenny B and team got me at the appointed time and got me out quickly.
I have been a customer there for the past 10 years and will continue to be.
Bellbrook is the BEST!!!!!
Jenny B., Owner de Bellbrook Automotive a répondu le 04/29/2025 04:38 AM

We sincerely appreciate your continued loyalty over the past decade. It is rewarding to hear that our team was able to meet your needs efficiently. Your support motivates us to maintain high standards and provide the best service possible. Thank you for being a valued customer at Bellbrook Automotive.


MB
MARTY B.
Bellbrook, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2025
client vérifiéVérifié Client
10
Review of service
Great friendly service. Good pricing on 4- tires and alignment with parts and oil change. Understanding on pick up time. Highly recommend.
Jenny B., Owner de Bellbrook Automotive a répondu le 04/26/2025 11:00 AM

We appreciate you taking the time to share your positive experience with us. It's great to hear that you found our service friendly and our pricing competitive. Understanding our customers' needs, such as pick-up times, is important to us, and we're glad to know you had that experience. Your recommendation means a lot and reinforces our commitment to providing quality service.


BS
BRIAN S.
Kettering, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
9
Jill
They did an oil change at a reasonable rate, and let me know my front brakes need work.
Jenny B., Owner de Bellbrook Automotive a répondu le 04/26/2025 09:39 AM

We appreciate your feedback and are glad to hear that you found our oil change service to be reasonably priced. It’s important to us to keep our customers informed about their vehicle's condition, so we're pleased that our team could identify the need for front brake work as well. Your trust in us for your automotive needs is valued.


Client vérifié
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Experienced and reliable!!
I have been doing business with Bellbrook Automotive for several years now and I highly recommend them to anyone seeking car maintenance or repairs. They’ve fixed my car in a timely manner without selling me on anything that wasn’t necessary. They’ve always had my back.
Jenny B., Owner de Bellbrook Automotive a répondu le 04/21/2025 09:37 AM

We appreciate your continued trust in Bellbrook Automotive over the years. It's great to hear that you have consistently experienced timely service and honest communication regarding your vehicle's maintenance and repairs. Ensuring that our customers feel supported and informed is a top priority for us. Thank you for recommending us to others; your confidence in our work means a lot.


DD
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David D.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
10
Oil Change
Bellbrook Automotive has provided service for my cars for several years and I have NEVER been disappointed with the service I receive there!! My current car is a 10 year old Honda CRV with just short of 73000 miles on it and it starts, runs, and performs like a brand new car!! That's simply because of the superior service the people at Bellbrook Automotive have provided for me for several years. I HIGHLY recommend Bellbrook Automotive for ANYONE needing car service. I promise you, you WON'T be disappointed!!
Jenny B., Owner de Bellbrook Automotive a répondu le 04/15/2025 04:19 AM

We appreciate your long-standing trust in Bellbrook Automotive and are pleased to hear about your positive experiences with our team. It is gratifying to know that our service has helped your Honda CRV maintain its excellent performance. Your recommendation means a great deal to us, and we are dedicated to ensuring that all our customers receive the same high level of care and attention. Thank you for sharing your feedback.


DD
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DAVID D.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
10
Superior Car Service
These guys have taken extremely good care of my 2014 Honda CRV, and this 10 year old car starts and runs like a brand new vehicle! I highly recommend them to anyone needing car service. You won’t be disappointed!!!
Jenny B., Owner de Bellbrook Automotive a répondu le 04/19/2025 09:39 AM

We appreciate you taking the time to share your experience with us. It's great to hear that your 2014 Honda CRV is performing like new after our service. Your recommendations mean a lot, and we are dedicated to providing quality care for all our customers' vehicles. Thank you for trusting us with your car.


JW
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JUDY W.
Spring Valley, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Brake system repair
The staff at Bellbrook Auto is always friendly, knowledgeable and thorough. I trust the quality of their work completely.
Jenny B., Owner de Bellbrook Automotive a répondu le 04/14/2025 09:39 AM

We appreciate your feedback highlighting the friendliness and expertise of our staff. Trust is essential in our industry, and it's gratifying to know that you feel confident in the quality of our work. Your support is invaluable to us, and we remain committed to providing the best service possible.


Client vérifié
Springboro, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Red cadallic
Excellent work!
Jenny B., Owner de Bellbrook Automotive a répondu le 04/08/2025 11:34 AM

We appreciate your feedback regarding the work performed at Bellbrook Automotive. It is our goal to provide high-quality service, and it's rewarding to know that we met your expectations. Should you need any further assistance or services in the future, do not hesitate to reach out.


KE
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Keith E.
Bellbrook, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2025
10
Long time customer
I have used Jenny (current owner) and her father (original owner\founder) for all of my car maintenance needs since 1983. They have always been courteous and professional. I trust them to keep my wheels rolling.
Jenny B., Owner de Bellbrook Automotive a répondu le 04/06/2025 11:09 PM

We appreciate you taking the time to share your experience with us. It is rewarding to know that our long-standing service and commitment to professionalism have earned your trust since 1983. We strive to provide the best possible maintenance for your vehicle, and it is always encouraging to receive such positive feedback from loyal customers. Your support means a great deal to us.


CM
CINDY M.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Fabulous auto repair shop!!
I appreciate their efficiency and they're flexibility and getting the truck fixed! The entire staff was polite and very friendly and they are now my auto repair shop!
Jenny B., Owner de Bellbrook Automotive a répondu le 04/04/2025 07:59 PM

We sincerely appreciate your feedback about your experience with us. It is encouraging to hear that you found our staff to be polite and friendly while providing efficient and flexible service on your truck. Building lasting relationships with our customers is important to us, and we are glad to have earned your trust as your auto repair shop. Your support means a lot to our team.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.