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Baldwin's German Autowerks

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(255 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

Specializing in German cars—Volkswagen, Audi, Porsche, Mercedes, BMW and Mini—Baldwin's German Autowerks has offered the highest quality auto repair, maintenance, and service to Novato, CA and surrounding Marin county since 1989. Operated by the German Autowerks team, we are able to interact with our customers in a more personal and Specializing in German cars—Volkswagen, Audi, Porsche, Mercedes, BMW and Mini—Baldwin's German Autowerks has offered the highest quality auto repair, maintenance, and service to Novato, CA and surrounding Marin county since 1989. Operated by the German Autowerks team, we are able to interact with our customers in a more personal and friendly manor. German Autowerks can match any auto repair or service with the same knowledge, top-of-the-line tools, and technology as the dealerships to make your service needs easy. We truly are the dealership alternative for all auto repair and maintenance services! From a simple oil change to an engine repair or anything else, our factory level trained technicians are confident in taking on any service or auto repair your vehicle needs! We are here to assist all German car owners. There's no auto job too big or too small for the German Autowerks Team! ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(415) 883-1684
Closing in 7 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 4:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
400 Enfrente Road Novato, CA 94949-6138
Baldwin's German Autowerks' Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(255 Avis)

RP
ROY P.
Mill Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
9
Cost effective and Professional
I took my 2015 Porsche 911 turbo s to Baldwin's for an oil change as their prices seemed more reasonable than other shops.

They finished the oil change on time. When I got home, I noticed coolant dripping from the rear. I immediately called them as I thought it was oil. The owner immediately called me back and told me that to be safe I should not to drive the car. When I checked the coolant level was full.

They arranged, at their cost, a flat bed to pick up the car. On examination (pressure test) it was determined that the coolant cap (they had checked the coolant) was likely old and not sealing well. They replaced the cap at their cost. No more leaks. I was impressed with their commitment to their custmers, honesty and highly recommend them.

CP
CATHLEEN P.
Novato, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Very responsive to our 911’s door lock problem. Quick service, friendly staff.
Our Porsche 911 Carrera had a door lock break. They got us in the shop quickly, ordered the part immediately, and finished the repair quickly. Very accommodating and friendly service. Cathy P

MF
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MARCO F.
Novato, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Neighborhood Shop
Love this place they know what they are doing, knowledgeable technicians and a very friendly staff especially the receptionist. I am also impressed with how the professional appearance of the shop it is well presented and very clean. You feel good leaving your car there.

PT
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PATRICK T.
Vallejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Petra is a star. She is knowledgeable abd able to explain everything clearly. Awesome people
Petra is a star and she is able to explain every problem with my car and very nice people

Client vérifié
Novato, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Great, honest shop
Talk to Petra ! She is the best

AM
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Alex M.
Novato, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
10
Professional, High Quality, and Friendly Classic Mechanic
Baldwin’s has a classic “I know these” mechanic vibe, with professional and friendly staff, easy scheduling, and reasonable prices. I’ve taken two very different BMWs there (Colorado e84 with a rusted stuck caliper, and a track e36) and gotten excellent personalized service on both. Much thanks to Brian, Petra, Chicken, and team. Recommended to all.

MS
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MIKE S.
Incline Village, NV
Mercedes-Benz ML55
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Quick repair response
Great work locating obsolete part and fast turnaround time to complete repairs

LB
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Loren B.
Novato, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
10
Perfect Service!
I highly recommend Baldwins German Autowerks, they are very professional from the front desk to the service person performing the work. They really care about their customers!

DT
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Douglas T.
Novato, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
10
Excellent
Excellent service and communications

Client vérifié
Novato, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
9
Professional & appreciate extra mile service
Really happy with service & thank you for
taking care of fuel pump & battery. Much appreciated!

FD
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Frank D.
Novato, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
10
excellent experience
Prompt, efficient and friendly service. Will definitely repeat.

CS
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CHRISTOPHER S.
San Rafael, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Petra, Brian and the whole team are exceptionally talented!
Petra, Brian and the whole team are exceptionally talented, knowledgeable and know how to get the job done right the first time!
Great customer service!!

PD
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PETER D.
Novato, CA
Mercedes-Benz C280
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
MBZ C280 service
They provided a very complete safety and maintenance inspection, including a vehicle diagnostic report.
Also given expert advice as to what issues to take care of first.

IF
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ISOKE F.
Santa Rosa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2025
client vérifiéVérifié Client
10
I love this shop!
No hype: efficient; honest; reliable workmanship. And Petra!

RS
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RICHARD S.
San Rafael, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2025
client vérifiéVérifié Client
10
The team at Baldwins are tops.
I’ve been taking my cars there for decades and know all the workers. Professional, courteous, and always putting the customer first. Great to work with a knowledgable team!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.