Solutions d'affaires
English French Canadian
SureCritic / Concessionnaire Hyundai / Bakersfield Hyundai
business image

Bakersfield Hyundai

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 750 Avis)
83
Écrire un avis
SureCritic peut aider à la rétention de votre entreprise
En savoir plus

Détails du score

5 stars
85%
4 stars
7%
3 stars
3%
2 stars
1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
85
Total des ReScores™
4,9
Moyenne de ReScore™
83
Score NPS ®

Détails de l'entreprise

À propos

Bakersfield Hyundai is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance. Bakersfield Hyundai is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(661) 834-5300
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
5300 Wible Road Bakersfield, CA 93313
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 750 Avis)
Écrire un avis
Avis récents
AE
gravatar
Alexiz E.
Delano, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/02/2023
0
Catégorie : Service
Horrible customer service throughout the service department
If I could put zero stars I would , I had made an appointment for diagnostic specifically hoping to get the fastest service n feedback possible . My service representative(Christian) called me the first day to confirm things about my car , after that I struggled for 3 weeks to get ahold of him I was calling through the 3 weeks and on the third week after struggling to get in contact they told me that they haven't touched my car because they don't have the tools although it is a Hyundai car at a Hyundai dealership. I have struggled to get to work these past three weeks but it was fine because I was gonna, find the issue to my car. I spoke with both the manager and the supervisors (Miguel espinoco , and Sandro Davalos ) about fixing the mistake they made and they offered zero compensation or any remedy and instead seemed to just say I was wrong n THEY'VE THREATENED TO PLACE A LEASE ON MY CAR if I didn't pick it up immediately although I live out of town. I'd recommend anyone looking to get work done here to find another dealership. I understand that things happen but when the customer service fails to remedy that problem they made I'd expect them to fix it.
GG
gravatar
Gregory G.
Bakersfield, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/28/2023
3
Catégorie : Service
Don't get the security update
I went in for the security update for vehicles that are easy to steal. No one told me that it might impact my remote start. I have an OEM remote start. Since getting the update I start the car remotely and the alarm goes off. When I first called. They service manager told me if it's not factory it's basically not their problem. I let them know it was OEM and they scheduled me to go in a second time. Not sure how that's going to turn out but at this point I'm pretty disappointed.
KS
gravatar
Ken S.
Bakersfield, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2023
10
Catégorie : Service
Very good experience!
We had to have our 2019 Ioniq 3 towed into the service center. Joey did a fantastic job communicating with us all the way through the process. The work was done timely and thoroughly. A big "thanks" to the whole service department for a job well done. I dread working with auto repair shops, but you guys were great to work with.
BC
gravatar
Brianna C.
Bakersfield, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2022
10
Catégorie : Service
Excellent service
Took my 2021 Hyundai palisade for its oil change and some other services. They kept my car to finish it and more then happy to use a loaner car until they finished mine. They have more then great customer service and I feel they went beyond so I wasn’t without a ride.
DD
gravatar
Douglas D.
Bakersfield, CA
2022 Hyundai Santa Cruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Good
Good service.Building was under construction so will have better view next visit.
ELIZABETH V M. de Bakersfield Hyundai a répondu le 04/12/2022 03:34 PM

Thank you for taking the time to review us and give us your feedback, Douglas! We appreciate your business and look forward to your next visit. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

AR
gravatar
Adriana R.
Bakersfield, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2022
10
Catégorie : Service
Adrienne Zepeda at Bakersfield Hyundai
Ever since I’ve got my car at Bakersfield Hyundai the service has always been excellent. From when I got my car to the services I go and get. I appreciate the friendliness and kindness from Ms. Zepeda. She’s great!
ELIZABETH V M. de Bakersfield Hyundai a répondu le 04/12/2022 03:33 PM

Thank you for taking the time to review us, Adriana! We'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

MR
gravatar
Mark R.
Bakersfield, CA
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great service
When I took my car on they were nice and prompt. Every time there was some thing new to know about my car I had a phone call telling me what was going on with my car. Overall satisfying service.
ELIZABETH V M. de Bakersfield Hyundai a répondu le 04/12/2022 03:32 PM

Thank you for taking the time to review us, Mark! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

RS
gravatar
Rob S.
Visalia, CA
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
My experience at Bakersfield Hyundai
The service was great and the staff were very helpful especially my service advisor, Joey.
ELIZABETH V M. de Bakersfield Hyundai a répondu le 04/12/2022 03:27 PM

Thank you for taking the time to review us, Rob! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

RB
gravatar
Robin B.
Bakersfield, CA
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great service personnel
The service personnel are very wonderful and very helpful.
ELIZABETH V M. de Bakersfield Hyundai a répondu le 04/12/2022 03:05 PM

Thank you for taking the time to review us, Robin! I'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Client vérifié
Bakersfield, CA
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Love the helpful and friendly staff
I like the service and satisfied with the work done
ELIZABETH V M. de Bakersfield Hyundai a répondu le 04/04/2022 04:37 PM

Thank you for taking the time to review us and give us your feedback. We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter!

RH
gravatar
Renee H.
Bakersfield, CA
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent
Adrienne was so helpful and assisted me with EXCELLENT service. Thank you Adrienne
ELIZABETH V M. de Bakersfield Hyundai a répondu le 04/04/2022 04:34 PM

Thank you for taking the time to review us, Renee! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter!

LK
gravatar
Lacey K.
Tehachapi, CA
2021 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Awesome service
Always service with a genuine smile!
ELIZABETH V M. de Bakersfield Hyundai a répondu le 03/31/2022 08:24 AM

Thank you for taking the time to review us, Lacey! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Client vérifié
Bakersfield, CA
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Always great
Every time I take my car in, I am always greeted with a smile. Joey who works in service area has always been great. He has been the one to get my car taken care of for the oil changes and when my engine needed to be replaced.
ELIZABETH V M. de Bakersfield Hyundai a répondu le 03/29/2022 09:34 AM

Thank you for taking the time to share this with us! We're happy to see that you've had nothing but exceptional visits with us, and we'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

RO
gravatar
Ray O.
Bakersfield, CA
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Service at bakersfield hyundai
Joey was great
ELIZABETH V M. de Bakersfield Hyundai a répondu le 03/28/2022 09:11 AM

Thank you for taking the time to review us, Ray! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Client vérifié
Bodfish, CA
2015 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Service is great
This dealership has excellent customer service. I plan to buy another car from them
ELIZABETH V M. de Bakersfield Hyundai a répondu le 03/21/2022 09:46 AM

Thank you for taking the time to review us! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Entreprises près de chez vous
Darrell's Automotive Repair
93
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 091 Avis)
Bavarian Auto
94
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(125 Avis)
Elias Smog
97
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(419 Avis)
Bakersfield Motor Works LLC
93
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(296 Avis)
Automotive Engineering
91
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(431 Avis)
Avis sur les véhicules
image du véhicule
2025 Elantra
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(18)
image du véhicule
2025 Elantra Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(2)
image du véhicule
2025 Elantra N
Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5
3,7
(3)
image du véhicule
2025 IONIQ 5
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
4,0
(2)
image du véhicule
2025 IONIQ 5 N
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(5)
image du véhicule
2025 IONIQ 6
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(5)
image du véhicule
2025 Kona
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(29)
image du véhicule
2025 Kona Electric
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1)
image du véhicule
2025 Palisade
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(56)
image du véhicule
2025 Santa Cruz
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(20)
image du véhicule
2025 Santa Fe
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(32)
image du véhicule
2025 Santa Fe Hybrid
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(12)
image du véhicule
2025 Sonata
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(9)
image du véhicule
2025 Sonata Hybrid
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(4)
image du véhicule
2025 Tucson
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(72)
image du véhicule
2025 Tucson Hybrid
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(31)
image du véhicule
2025 Venue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.