business image

Back Country Services

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(18 Avis)
100

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
100
Score NPS ®

Détails de l'entreprise

À propos

We are family ran and own business we strive for customers saftey. We are family ran and own business we strive for customers saftey.

Catégories
Entretien de la voiture, Entretien de la voiture, Vidange
Contact
(907) 315-4839

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Alaska
1025 N Lucus Road Wasilla, AK 99654
Back Country Services' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(18 Avis)

JS
gravatar
JOHN S.
Palmer, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2025
client vérifiéVérifié Client
10
I highly recommend Back Country Services
I have gone to Back Country Services exclusively for all our vehicle service and repair needs, they are very professional, timely, and reasonably priced.

The dealership did a “flash update” on my truck’s ECM due a recall, as a result, the vehicle threw numerous codes for which the dealership wanted to charge me $15k in repairs after having the vehicle for almost three weeks… I went to Spencer for a second opinion, after having the truck ONE day, Spencer informed me there was absolutely NOTHING wrong with my truck!

Extremely honest, trustworthy, and dependable… nothing but positive experiences and great things to say about Spencer and his business!
The Team at B. de Back Country Services a répondu le 10/25/2025 09:43 AM

We appreciate your feedback regarding your experiences with Back Country Services. It is gratifying to hear that our professionalism, timeliness, and pricing have met your expectations. We strive to provide accurate assessments and high-quality service, and it is rewarding to know that our efforts have made a positive impact on your vehicle's care. Your trust in our services is highly valued, and we remain committed to maintaining the standards of honesty and reliability that you have come to expect.


AP
Aaron P.
Alaska
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/15/2025
client vérifiéVérifié Client
Catégorie : Service
Aaron said they do good work.
Recommandé
The Team at B. de Back Country Services a répondu le 10/20/2025 09:39 AM

We appreciate your feedback regarding our services. It is gratifying to know that you find the quality of our work commendable. Your support is invaluable to us as we strive to maintain high standards in everything we do.


OS
gravatar
ODIA S.
Wasilla, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2025
client vérifiéVérifié Client
10
Amazing service fast and friendly easy to set up an appointment and a very knowledgeable staff keep up the hard work guys
Amazing crew fast friendly and helpful couldn't ask for a better shop in the Vally I highly recommend them for all your automotive needs
The Team at B. de Back Country Services a répondu le 10/11/2025 09:43 AM

We appreciate your positive feedback regarding your experience with our team. It is gratifying to know that you found our crew to be fast, friendly, and helpful. We take great pride in providing excellent service and meeting the automotive needs of our customers. Your recommendation means a great deal to us, and we look forward to continuing to serve you in the future.


AW
gravatar
AMANDA W.
Wasilla, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/20/2025
client vérifiéVérifié Client
10
Great Service
Spencer was very accommodating and personable. He was able to get me in right away and even remembered some work he did for me months ago. His prices are competitive. I will definitely continue to support this local business.
The Team at B. de Back Country Services a répondu le 09/25/2025 09:42 AM

We sincerely appreciate your positive feedback regarding your recent experience with our services. It is gratifying to hear that our team member provided you with prompt and personalized assistance. We take great pride in maintaining competitive pricing while fostering a welcoming environment for our customers. Thank you for your continued support of our local business.


KD
gravatar
KRISTINE D.
Wasilla, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2025
client vérifiéVérifié Client
10
The owner & employees
The owner & employees are so nice and did a great job on my car.
Service was quickly done and gave input.
Highly recommend Back Country Services!
The Team at B. de Back Country Services a répondu le 09/23/2025 09:40 AM

We are grateful for your positive feedback and appreciate your recommendation. It is satisfying to hear that you found our team to be helpful and that your car service was completed promptly. Your support means a great deal to us.


AA
Ashleigh A.
Alaska
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/10/2025
client vérifiéVérifié Client
Catégorie : Service
Ashleigh said the experience was okay but the day after she got her vehicle back, the check engine light went back on. She needs to have them look at it again. She added that they were really pleasant, though.
Recommandé
The Team at B. de Back Country Services a répondu le 09/11/2025 12:12 PM

We appreciate your feedback and are pleased to hear that you found our team to be pleasant during your visit. However, it is concerning to learn that your check engine light reactivated shortly after service. We take such matters seriously and urge you to bring your vehicle back for further inspection at your earliest convenience. Your satisfaction is important to us, and we are committed to addressing any concerns you may have.


TB
Teresa B.
Wasilla, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2025
client vérifiéVérifié Client
Catégorie : Service
Teresa said they're very easy to get along with, they get the work done and they keep her updated along the way. Spencer is a pleasure to work with.
Recommandé
The Team at B. de Back Country Services a répondu le 09/08/2025 09:40 AM

We appreciate your feedback regarding your experience with our team. It is gratifying to hear that our communication and work ethic have positively impacted your project. We take pride in ensuring our clients are kept informed throughout the process and strive to maintain strong working relationships. Thank you for your business.


MS
Matt S.
Alaska
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/21/2025
client vérifiéVérifié Client
Catégorie : Service
Matt said they're good mechanics.
Recommandé
The Team at B. de Back Country Services a répondu le 08/26/2025 09:40 AM

We appreciate your feedback regarding our mechanics. It is essential to us that our team provides quality service, and it is rewarding to know that you recognize their efforts. Your satisfaction reinforces our commitment to maintaining the highest standards in our work. Thank you for choosing Back Country Services.


PL
Preston L.
Wasilla, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2025
client vérifiéVérifié Client
Catégorie : Service
Preston said they took the time to show him what was wrong with his vehicle and they were very respectful.
Recommandé
The Team at B. de Back Country Services a répondu le 08/11/2025 09:40 AM

We appreciate your positive feedback regarding your recent experience with Back Country Services. It is gratifying to know that our team took the time to address the issues with your vehicle and demonstrated respect throughout the process. Your satisfaction is important to us, and we are committed to providing thorough and respectful service to all our customers. Thank you for choosing us.


KC
gravatar
KALEB C.
Wasilla, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2025
client vérifiéVérifié Client
10
Excellent experience
Great owner, knowledgeable, got the job done quickly. Extremely fair price!
The Team at B. de Back Country Services a répondu le 07/31/2025 11:37 AM

We appreciate your feedback and are pleased to know that you had a positive experience with our services. It is gratifying to learn that our commitment to efficiency and fair pricing resonated with you. Your satisfaction is important to us, and we look forward to continuing to provide reliable service in the future.


SE
Sheryl E.
Alaska
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2025
client vérifiéVérifié Client
Catégorie : Service
Sheryl said this business has very good customer service. The technicians even made a home visit. She certainly will use this business again.
Recommandé
The Team at B. de Back Country Services a répondu le 08/04/2025 09:41 AM

We appreciate your feedback regarding our customer service. It is gratifying to know that our technicians were able to assist you with a home visit, as we strive to provide a reliable and convenient experience. Your intent to engage our services in the future is valued, and we are committed to maintaining the high standards you expect from us. Thank you for sharing your experience.


MR
gravatar
Micheal R.
Wasilla, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2025
10
Great Work All AROUND !
👍😊 To you for fixing our 4 wheeler
The Team at B. de Back Country Services a répondu le 07/31/2025 09:41 AM

We appreciate your positive feedback regarding the service provided for your four-wheeler. It is our commitment to ensure that our customers receive the highest quality of service, and we are pleased to have met your expectations. Your support is valued, and we look forward to continuing to serve you in the future.


Client vérifié
Wasilla, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
New Business, Excellent Service!
A new business, but the owner has been an automotive tech for years, and is the only one I trust to work on my vehicles. He and his team work on both my rigs, an older model and newer model, and are knowledgeable in both "old school" and "new school" systems.
The techs are knowledgeable about customizing rigs, and will give you honest opinions about what would work best for your vehicle, like suggesting the best winter tires for your needs. They've inspected my new 'used' rig and gave me peace of mind that everything was good with it; they even showed me where indications of issues would be if there were any. The service and turnaround time has been better than other places, and pricing is very fair and competitive. If there was ever an issue after my visit, the issue was assessed and addressed quicky.
Excellent communication; they are very upfront about the service on your vehicle and they always get permission before doing any work. I dont ever feel like I've been "taken to the cleaners". They are, and will be the only place I take my vehicles for maintenance and service.
The Team at B. de Back Country Services a répondu le 07/27/2025 09:42 AM

We sincerely appreciate your detailed review and the trust you place in our team. It is gratifying to know that our expertise in both older and newer vehicle systems has provided you with the confidence you seek in automotive care. Our commitment to transparent communication and maintaining fair pricing reflects our dedication to delivering reliable service.We are glad to hear that our efforts in inspection and customization have met your expectations, and it is our aim to ensure that our customers feel secure with their vehicles at all times. Your acknowledgement of our prompt service and responsiveness to any concerns is greatly valued. We take pride in our work and strive to make every experience a positive one. Thank you for choosing us for your automotive needs.


WF
Will F.
Palmer, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
Catégorie : Service
Will said the service was timely, and it was really clear and honest.
Recommandé
The Team at B. de Back Country Services a répondu le 07/23/2025 09:41 AM

We appreciate your feedback regarding the timeliness and transparency of our service. Such comments reinforce our commitment to providing reliable and straightforward assistance to our customers. Your support is valuable to us.


BM
Byron M.
Wasilla, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
Catégorie : Service
Byron said did the work in a timely manner. It's hard to get service done the same day around there, but they ordered the part and got it done the next day.
Recommandé
The Team at B. de Back Country Services a répondu le 07/02/2025 09:42 AM

We appreciate your feedback regarding the prompt service you received. Timeliness is a significant aspect of our commitment to customer satisfaction, and it is encouraging to know that we were able to meet your expectations by addressing your needs efficiently. Your recognition of our efforts in ordering the necessary part and completing the work promptly is greatly appreciated. Thank you for choosing Back Country Services.

The Team at B. de Back Country Services a répondu le 07/17/2025 10:58 PM

We thank you for your service, we take pride in our work and strive to be quick and efficient 


1-15 sur 18 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.