Michael said the service from this business was good but he felt like he was left in the dark regards to the status of his vehicle. He took his vehicle in on Tuesday so it can get service on Wednesday, and for two days he didn't know the condition or the status of his vehicle. It would have been nice to get a heads up on what was going on.
Michael said the business has wonderful prices and customer service. The employees got done in a timely manner and are very thankful for their service.
Honesty, integrity, good work, and of course CLASS!
As always Brian and Bill you're tops in customer service! The work is always done well and even if you can't find the problem the first time, you're ready and willing to go over the whole car again!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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