I was a referred customer. I took my Mercedes E350 for a B service which includes oil change, fluids topped off, etc. I informed person who was taking my information when I checked in that my check coolant light was on, that was in November 2025, right before Thanksgiving. After services were completed, I paid and left. I called back by the end of November due to my coolant light coming back on, so I contacted the business letting them know the light was on and that was something they were supposed to address in November. I had someone check the windshield wiper fluid it was low. I went back to business they put fluids in the car. In March my check oil light came on and my car hadn't even reached the numbers that they post on the sticker on windshield top left corner. I had someone check the oil and it was below the minimum mark. I did not notice any leaks or oil on the ground. I felt by me being a woman they took advantage of me and didn't service my car at all, but took my payment. I will not be going back.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
