I brought my Porsche Macan Turbo to Autowerks European for service and diagnostics, and Paul went above and beyond from start to finish. What stood out most was how thorough and patient he was throughout the entire process. He didn’t rush anything, kept me informed at every step, and took the time to explain what he was seeing and why it mattered.
When an unexpected issue came up, Paul didn’t leave me hanging — he stayed committed to finding the root cause, testing the car properly, and making sure the fix was done the right way. He treated the situation seriously and made sure I felt confident in the work being done. That kind of support is not something you get at every shop.
Autowerks European has definitely earned my trust. If you want a shop that communicates clearly, takes pride in their work, and genuinely cares about getting things resolved the right way, I highly recommend Paul and the team here.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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When an unexpected issue came up, Paul didn’t leave me hanging — he stayed committed to finding the root cause, testing the car properly, and making sure the fix was done the right way. He treated the situation seriously and made sure I felt confident in the work being done. That kind of support is not something you get at every shop.
Autowerks European has definitely earned my trust. If you want a shop that communicates clearly, takes pride in their work, and genuinely cares about getting things resolved the right way, I highly recommend Paul and the team here.