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Automotive Experts

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(62 Avis)
96
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

Contact
(253) 638-2886

Heures d'ouverture

Mon
10:00 AM - 5:00 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
15323 SE 272nd St #104 Kent, WA 98042
Automotive Experts 's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(62 Avis)

KS
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Keith S.
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
10
Excellent Service
Quick and easy. Expect diagnosis accurate repair at a fair price. Direct and courteous communication. WELL DONE!!!
Gestionnaire de Automotive Experts a répondu le 03/23/2025 09:41 AM

We're glad to hear you found the experience quick and easy! It's always our goal to provide accurate diagnoses and repairs without breaking the bank. Plus, we believe that communication should be as straightforward as a straight road. Here's to more well-done projects down the line! Safe travels ahead!


CR
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Carmen R.
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
10
My "Go To" Automobile Repair Company
After the first visit here, I knew I'd found a friendly, capable and honest shop. Second visit didn't disappoint. They know their stuff for our Dodge Journey, diagnosed and repaired in 1 day, AAA Discount, etc. They keep you informed too.
Gestionnaire de Automotive Experts a répondu le 03/16/2025 09:39 AM

It's fantastic to hear that you found our shop to be friendly and knowledgeable right from the start! We aim to make every visit as smooth as a freshly paved road, and it’s great that we hit the mark on your second trip as well. Diagnosing and repairing a car in just one day is our little way of keeping your wheels turning. Plus, who doesn’t love a good AAA discount? We appreciate you taking the time to share your experience and look forward to keeping your Dodge Journey in tip-top shape!


CR
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Carmen R.
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
10
My "Go To" Automobile Repair Company
After the first visit here, I knew I'd found a friendly, capable and honest shop. Second visit didn't disappoint. They know their stuff for our Dodge Journey, diagnosed and repaired in 1 day, AAA Discount, etc. They keep you informed too.
Gestionnaire de Automotive Experts a répondu le 03/16/2025 09:39 AM

We appreciate you taking the time to share your experience. It sounds like your Dodge Journey is in good hands with us – we do like to think of ourselves as automotive wizards! It's great to hear that our team not only met your expectations but perhaps even did a little magic in diagnosing and repairing your vehicle so quickly. Keeping you informed is all part of our master plan to ensure you feel like an automotive expert yourself. We're glad you found your new go-to shop!


CR
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Carmen R.
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
10
My "Go To" Automobile Repair Company
After the first visit here, I knew I'd found a friendly, capable and honest shop. Second visit didn't disappoint. They know their stuff for our Dodge Journey, diagnosed and repaired in 1 day, AAA Discount, etc. They keep you informed too.
Gestionnaire de Automotive Experts a répondu le 03/16/2025 09:39 AM

We're delighted to hear you had a great experience on both visits! It sounds like our team is earning their stripes when it comes to diagnosing and fixing your Dodge Journey. One day repairs are like the automotive equivalent of a magic trick—make troubles disappear in the blink of an eye! We're glad you appreciated the communication and the AAA discount. Your trust means a lot to us, and we’re here to keep that journey smooth and enjoyable.


BS
Bryan S.
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Excellent service and great staff
When ever there is an issue with my car, or for regular maintenance, I always bring it to this shop. Every year, my brother comes to visit from TN., and puts many miles in my car. About a month before his arrival, I call Ryan, and tell him, it’s time for the car to come in for uncle bills visit. The staff makes sure the car is good to go for him, and diagnose any potential issues. Uncle Bill has never broken down during his month visit driving all over WA and parts of OR.
Gestionnaire de Automotive Experts a répondu le 03/16/2025 09:39 AM

It's fantastic to hear you've found a reliable pit stop for your car, especially with Uncle Bill's annual adventures in the mix! We’re glad that our crew is able to give your vehicle the once-over it needs to keep things running smoothly. It sounds like your brother has quite the road trip agenda, and we're happy to help make sure he doesn’t find himself stranded on the side of the road. Here’s to many more carefree journeys around WA and OR!


Client vérifié
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Great Customer Service
Great customer service from the beginning to end. This is a great place to take your car in for service!
Gestionnaire de Automotive Experts a répondu le 03/16/2025 09:39 AM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that our customer service stood out from start to finish—it's what we strive for! We like to think of ourselves as not just a service center but a team dedicated to getting your car back in shape, minus the drama. Looking forward to keeping your car running smoothly in the future!


Client vérifié
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
They Care Aboit6 ME!!!
While changing the oil they also noticed some front end component issues as well as a low battery. They discussed the issues and now I have a time frame to get the work done.
Gestionnaire de Automotive Experts a répondu le 03/16/2025 09:39 AM

It sounds like you had quite the informative visit! It’s always good to have a keen eye on those hidden gremlins lurking in your vehicle. We're glad our team could pinpoint the front end issues and battery situation before you found yourself on an unexpected adventure. Having a solid game plan is half the battle, and we're here to help you tackle those repairs. Safe travels until then!


SH
Steve H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
F150
Good customer service quality work
Gestionnaire de Automotive Experts a répondu le 03/14/2025 09:39 AM

We're glad to hear that you enjoyed our customer service and the quality of our work! It’s always our goal to keep things running smoothly, just like your vehicle. If you're ever in need of assistance again, we're just a call away – ready to keep you rolling.


JM
Jody M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2025
client vérifiéVérifié Client
10
Friendly, fast, & efficient.
I needed a regular service. Mentioned that we were going on a drive to CA to the fire area. Ryan held off having additional work like the air filter and interior filters, or whatever, done until we return. That makes total sense to me! He estimated it would take an hour and he called an hour later! Always friendly and thoughtful. Thanks for excellent service!

MC
Moses C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Brakes
Appreciate the transparency and explanation of the work that was done on my car. Ryan did a good job and explaining all of these to me.
Gestionnaire de Automotive Experts a répondu le 02/16/2025 09:39 AM

We're glad to hear that you appreciated the transparency about the work done on your car! It sounds like Ryan has not only polished up your vehicle but also gave you a master class in auto maintenance. If only all car repair experiences came with such enlightening commentary! We appreciate your business and hope your ride is running like a dream.


MB
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Magenta B.
Auburn, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2025
client vérifiéVérifié Client
10
Very Honest
I can't say enough how honest this place is from my very first encounter until now. They have always been upfront and never push any work on us that is not required. I even had my car at the dealership for service work that was out of my control and called them to get their opinion on the extras the dealership was trying to sell me. I would highly recommend!
Gestionnaire de Automotive Experts a répondu le 02/15/2025 09:40 AM

It's fantastic to hear about your positive experiences with us! Honesty is our middle name—or at least it should be. We know the automotive world can sometimes feel like a carnival of upsells, so we’re glad our team could help you steer clear of any unnecessary detours at the dealership. Your recommendation means a lot, and we’re here anytime you need a second opinion or just want to chat about cars!


LC
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Lauri C.
Renton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
Honest and quick
Automotive Experts always gets our fleet of vehicles in, properly diagnosed and repaired quickly and at fair rates. Highly recommend Nick Tubbs and his crew.
Gestionnaire de Automotive Experts a répondu le 02/08/2025 09:41 AM

It's fantastic to hear that our team has been keeping your fleet running smoothly and efficiently! We always strive to tackle repairs faster than a pit stop at a race. Nick and the crew appreciate the shout-out, and we're glad to know our efforts are making a difference for you. If there’s anything more we can do to keep the wheels turning, just give us a holler!


RS
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Roland S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
10
From start to finish, very smooth.
Ryan my service tech was awesome, respectful and very professional. He knows his job well!!! Thank You
Gestionnaire de Automotive Experts a répondu le 02/02/2025 09:40 AM

It's great to hear that Ryan made such a positive impression! We always aim for service techs who not only know their stuff but also treat our customers with respect and professionalism. Sounds like Ryan hit all the right notes! Your feedback means a lot to us, and we appreciate you taking the time to share it. Keep those wheels turning smoothly!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2025
client vérifiéVérifié Client
10
Honest and friendly
I always appreciate how honest the technicians are when they do their inspections on my vehicles. It's important to know they aren't trying to pull the wool over my eyes to sell things I don't need.
Gestionnaire de Automotive Experts a répondu le 02/01/2025 09:39 AM

It's great to hear that you appreciate the honesty and integrity of our technicians during inspections. We believe that trust is key when it comes to car care, and we're committed to ensuring you get the information you need without any unnecessary surprises. It's all about keeping your ride safe and sound, not pulling any fast ones. Your confidence in our team means a lot, and we’re glad to be part of your vehicle’s journey!


JJ
Jennifer J.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
9
Took care and explained
This is my first-time using this company. I found them on Google, even though I have rode by them countless times and never paid attention to the sign. So I called the day before to get a quote for a transmission leak. I was quoted a price on the phone and given a time. Pretty standard. When I went in I was greeted warmly. I was told, they'll check and make sure what was quoted was in fact the issue and let me know.
When I went get my vehicle, what was quited was exactly the issue and the price quoted was the total price. No hidden charges or inflated fees. No unnecessary add ons. I did get a quote for other items that was actually reasonable. So I will be using them again.
Gestionnaire de Automotive Experts a répondu le 01/26/2025 09:40 AM

We're glad to hear your first experience with us was a breeze! It sounds like you came in for a check-up rather than a surprise party—always our goal. We're all about clear pricing and honest assessments here, no cloak and dagger tactics. Plus, we're happy to know you found our other quotes reasonable! We look forward to seeing you for any future automotive adventures—or just to say hi. Safe travels on the road!


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Bons de services et publications
We're thrilled to hear about your first visit! 🚗✨ No hidden fees or surprise charges here—just good old-fashioned honesty. We're ready to be your go-to for auto maintenance! Thanks for trusting us with your ride! #AutoExperts #TransparencyMatters
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🚗✨ Thanks for the glowing review! We're thrilled to be your go-to for honest advice and reliable repairs. Your trust means the world to us! Here’s to many more smooth rides ahead! 🛠️🙌 #AutomotiveExperts #TrustTheExperts
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We're thrilled to hear you enjoyed our excellent service and friendly faces! 😊 We believe a smile goes a long way—even when dealing with engines! Thank you for trusting us with your auto needs. 🚗✨ #AutoExperts #CustomerLove
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Thanks for the stellar review! 🌟 We’re thrilled to hear that Nick and Ryan keep your vehicles in tip-top shape! 🚗 No disappointments here, just great rides ahead! Keep those wheels turning! #AutomotiveExperts #CustomerSatisfaction
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We're thrilled to hear you had a fantastic experience with us! 🚗💨 Thanks for the recommendation to your family and friends—we'll keep the engines running smoothly for them too! 😉 #CustomerSatisfaction #AutomotiveExperts
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🚗✨ Thank you for the glowing review! We strive to keep your ride in 1st class condition and roll out the red carpet for our customers. Your trust means the world to us! 😊👍 #CustomerService #AutomotiveExperts
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Thank you for the kind words! We're thrilled to keep you rolling smoothly! 🚗✨ Remember, we’re always here to ensure your ride is as happy as you are. Keep visiting us for expert care! #CustomerSatisfaction #AutoCare
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We love making your car cool again! ❄️ Thank you for trusting us to diagnose your AC issue; we strive for honesty and speed! We're thrilled to have you back anytime! 🚗💨 #CustomerSatisfaction #AutomotiveExperts
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We're revved up to hear your kind words! 🚗💨 Our team truly loves keeping your ride in tip-top shape! Thanks for trusting us with your auto needs. Remember, we're here for all your squeaks and clicks! 🔧✨ #AutoExperts #CustomerAppreciation
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?? Big thanks for the shout-out! Nick and Ryan will keep your ride running like a dream. Who needs superheroes when you have our amazing team? ? We appreciate your support! #AutomotiveExperts #BestTeamEver
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Thank you for the kind words! We're thrilled to hear you've trusted us with your Audi for years. ?✨ Keep those wheels turning, and we'll keep it rolling smoothly! #AutomotiveExperts #CustomerAppreciation
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We're thrilled to hear that we hit the brakes on your car troubles so quickly! ?✨ Clear communication and budget-friendly fixes are our jam. We're ready to keep your wheels turning whenever you need! #AutomotiveExperts #CarCareMagic
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?? Big shoutout to our amazing team, Nick and Ryan! We're thrilled you love visiting us for all your car needs. Your trust fuels our passion! Thanks for choosing Automotive Experts. See you on your next ride! ?️ #CarCare #Teamwork
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Thanks for your fantastic review! ?✨ We're thrilled our team is not just giving your car a tune-up but also plotting its future adventures! ?️ It's all about keeping you and your ride road-ready. Until next time! #AutomotiveExperts #CarCare
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?✨ Thank you for trusting us with your family fleet! We're thrilled to keep all four of your cars running smoothly. Ryan, Nick, and the team are blushing! ? Here’s to many more miles together! #AutomotiveExperts #FamilyFriendlyService
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Thanks for the awesome review! ?✨ We're thrilled you trust us with your vehicle needs—especially when it comes to warranty work! We're like your car's best friend, always ready to lend a helping hand. ? #AutoExperts #TrustyMechanics
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Thanks for the awesome review! We love when our diagnostic skills shine brighter than the check engine light ??. Thanks for trusting us—neighborly recommendations are the best! See you soon for that fix! #AutomotiveExperts #CustomerCare
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Thanks for the kind words! ?? We're thrilled to hear we nailed the diagnosis and kept your wallet happy! It's great when neighbors recommend us; we must be doing something right! ? See you soon for the fix! #AutomotiveExperts #CustomerSatisfaction
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Thank you for your "so perfect" review! ? We're thrilled to have your ride running like a dream. Your satisfaction fuels our drive (pun intended)! Keep cruising, and remember—your car deserves the best! ?? #AutomotiveExperts #PerfectService
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We appreciate your fantastic review! ?? A quick oil change doesn’t have to come with a side of snooze! We’re thrilled to keep things friendly and welcoming for everyone. Here’s to many more years of smooth rides together! #AutomotiveExperts #OilChangePros
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Thanks for the love! ?? We always aim to keep you rolling swiftly while making your experience smooth. Because who likes waiting when you could be driving? ? #AutomotiveExperts #QuickService
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? Thank you for the kind words! We're thrilled you enjoyed our speedy and wallet-friendly service! We strive to keep things running smoothly—just like your car! ?? #CustomerAppreciation #AutomotiveExperts
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We appreciate the kind words! ?? We're here to keep your car in top shape without sending your budget into the stratosphere! Thanks for trusting us! #AutomotiveExperts #AffordableCare
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We're revving up with excitement hearing how much you love our service! ?? Nick and Ryan are here to steer you in the right direction every time. Thanks for the thumbs up! ? You've got great taste! #CustomerLove #AutoExperts
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