Shady business. Told me today that a transmission fluid change would be $189 and like $250 something if they have to drop the pan. Then they called us and said it would be like $450. So we decided to take it some place else since that isn't what they quoted us. They then charged us $120 for a diagnostic fee for nothing. We took it in for a flush and they stated our car didn't have a dipstick for the transmission fluid which is true but I didn't think it would be $450. They should of quoted that to us and tell us there would be a diagnostic fee. Know what you're dealing with before quoting a price. They literally just ripped us off for nothing. Thanks but no thanks. That is theft. You didn't diagnose anything nor told us there would be a fee for that.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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