They were very communicative and patient throughout the process. The work they did was excellent and my car came back looking great too. Biggest problems were that they left dirty shop rags in the backseat, my rear passenger side floormat has been melted, and they left somebody else's license plate in my backseat. Although the work they did was great and their communication skills were better than most shops I have dealt with, other shops have never left their stuff in my car let alone somebody else's car parts in my car and forgot about it

Jenna M. de Autoglo a répondu le 08/27/2025 07:45 AM

Thank you for taking the time to share your feedback. We truly appreciate your kind words about our communication and the quality of the work performed on your vehicle.

We want to sincerely apologize for the inconveniences you experienced. We addressed the license plate and rag issue when you brought it to our attention here at our shop.

Regarding the floormat, we were unaware of this concern until now, but we would like to make it right. If you could reach out to us and let us know the brand of your floormat, we’ll be happy to order a replacement and correct this issue for you.

Your feedback helps us improve, and we truly value your business. Please feel free to contact us at 770-423-4440 or info@autoglo.net so we can get this resolved quickly.

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