I had such a surprisingly good experience at Autotech. From the moment I walked in, the energy felt warm. Everyone who came through that door was friendly, and the workers carried themselves like people who really know their craft. The man in the front office was especially kind helpful, patient, and easy to talk to.
Honestly, the conversation was so good I forgot I was even sitting in a mechanic shop. I had my coffee, the WiFi was solid, and for once waiting on my car didn’t feel like a chore. It felt like being in a place where people actually enjoy what they do and treat you like a person, not a number.
I left feeling taken care of, and that’s rare these days. I’ll definitely be back.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
Honestly, the conversation was so good I forgot I was even sitting in a mechanic shop. I had my coffee, the WiFi was solid, and for once waiting on my car didn’t feel like a chore. It felt like being in a place where people actually enjoy what they do and treat you like a person, not a number.
I left feeling taken care of, and that’s rare these days. I’ll definitely be back.