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Auto-Lab Complete Car Care Center of Fenton

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(130 Avis)
74
Écrire un avis

Détails du score

5 stars
82%
4 stars
8%
3 stars
2%
2 stars
2%
1 star
3%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
74
Score NPS ®

Détails de l'entreprise

À propos

Founded in 1989 with a Focus on Customer Service. What Started As a Single Store Quickly Grew to 5 Different Locations
Due to the success and growth of these sites, the company made the strategic decision to begin expanding and franchising in 1992! Since that time, Auto-Lab® has grown to more than 20 different locations throughout Founded in 1989 with a Focus on Customer Service. What Started As a Single Store Quickly Grew to 5 Different Locations
Due to the success and growth of these sites, the company made the strategic decision to begin expanding and franchising in 1992! Since that time, Auto-Lab® has grown to more than 20 different locations throughout Michigan, Indiana, Iowa, Florida, Connecticut, and Texas!

As ASE certified technicians, we provide reliable service for most of the major auto repairs. Additionally, we can help you avoid future repairs and downtime with our computer-diagnostics, inspections and regularly-scheduled maintenance. Auto-Lab® keeps you on the road and safe on the go! ...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(810) 750-9000
Visiter le site web
Opening in 56 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
16500 Silver Pkwy Fenton, MI 48430
Obtenir des directions

Affiliations

Auto-Lab Complete Car Care Center of Fenton's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(130 Avis)
Écrire un avis
Avis récents
CC
CHARLES C.
LINDEN
Ford Focus SE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
I’m 91 and have had the occasion to use such services many times
This was one of the better times and I will be going back again
LW
LEE W.
Fenton
Jeep Grand Cherokee Limit
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/23/2025
client vérifiéVérifié Client
5
2018 jeep grand cherokee
Timeliness in communication is lacking. I had to call to get updates and quotes. In the end they couldn't fix the issue!
NB
NANCY B.
Fenton
Subaru Crosstrek Premium
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/19/2025
client vérifiéVérifié Client
0
Disaster
Customer service was lacking. Although I had an appointment, they did not have room for my vehicle. True customer service should have suggested a reschedule. Never mentioned. My car got into garage after 4 hours. They wanted to make everything my fault by saying they were trying to work with me. They had offered to give me the parts to take to a different facility, but that would require I try to get an appt elsewhere. I any taking a trip next week and that is why I 1) came in two weeks prior to make sure parts were available and 2) made an appt a week or so before I left.
JC
justin c.
Fenton, MI
Ford Explorer Base
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
10
Customer for life now
After spending 3k between 3 trips with 3 different reasons for the same problem, fenton auto lap found the issue for 240 bucks.

There prices have been hands down better than anywhere. $39 to diagnose unlike places charging 100+ an hour.

Had an issue, took my jeep, before I left the parking lot they came out and said they figured it out, no charge.

AAA discount
MV
gravatar
MARINA V.
Fenton
Buick Regal CXL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/06/2025
client vérifiéVérifié Client
0
Wasted time, issue not resolved
Very unsatisfied with their services. I took the whole day off work, and the issue with my car wasn't fixed on the end of the day. They stated, the car runs okay, although I specifically told them what to fix. I don't think, I will use their services ever again.
TR
tabitha r.
LINDEN
Lincoln MKX Reserve
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2025
client vérifiéVérifié Client
10
AMAZING BUSINESS
I will always come to this business. They're honest, quick & care about hard working customers. Thank you for everything!
RS
roy s.
Fenton, MI
Toyota Tundra SR5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2024
client vérifiéVérifié Client
10
Great! Michael & Brandon were very helpful. I will service my Tundra with them from now on.
Very impressed with Auto-Lab service.
SH
sandy h.
Fenton
Chevrolet Equinox LT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2024
client vérifiéVérifié Client
10
Honest
Went in the have them check my brake pads. They said they were still good, and didn’t need to be replaced yet. I trust their opinion and I’m glad they didn’t try to get me to buy something that wasn’t necessary
ER
ELIZABETH r.
Fenton, NV
Toyota RAV4 LE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2024
client vérifiéVérifié Client
9
Repairs and 100,000 mile check up
These guys were great, gave me a ride home and picked me up when the car was ready. I live locally. Will use them regularly going forward for routine maintenance.
AT
adam t.
Fenton
Ford F-150 XL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2024
client vérifiéVérifié Client
6
prompt quality service
I was impressed with the speed at which the basic wheel alignment and tie rod replacement was performed. The work was done correctly and the billed time was reasonable.
BT
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Brian T.
Holly, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/17/2024
0
Does not honor warranty
Do not trust Fenton Auto Lab, they do not honor warranty agreements provided after repairs.
I had a battery fail that was under warranty and Fenton Auto lab told me they would order a new one and call me when it ready to come in and they would change it out. About 1 week later after no feedback and car would not start I called. They informed me that they changed battery suppliers, and I had to take car of it myself. I spoke to the owner Mike he told me he would help me to get this sorted to set up time with him and he would send someone with me. Of course, I called back several times and no return calls from the owner or effort to resolve. I removed the battery and took the battery to the supplier myself they exchanged without any issue and questioned me why Auto lab was not doing the warranty exchanges. I really could not answer of course Mike finally spoke to me after I a resolved everything and had to call again myself but offered nothing to me other than the situation could have been handled better when i told him this was not an acceptable way for me to have to do the work and warranty my the parts under Fenton Auto lab responsibility. They are not honest do not trust them take your business someplace else.
DB
gravatar
DAVE B.
Fenton, ON
CHEVROLET SUBURBAN 1500 LTZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2024
client vérifiéVérifié Client
10
Knowledgeable, fair, helpful. The mechanics
Great group of people. Always helpful. Honest.
SK
SCOTT K.
Fenton, MI
chevrolet SILVERADO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2024
client vérifiéVérifié Client
10
Great service
Long time loyal customer. Just had brakes done both axles. Did a great job as always. Shocking how much brakes cost, but what isn't shocking anymore. Very friendly, very upfront, work completed quickly. Thanks guys
TB
thomas b.
Fenton, MI
GMC Terrain SLE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/19/2024
client vérifiéVérifié Client
10
No stress service. Can’t ask for better.
I normally wouldn’t leave a review, but the service here is worth it.

I had a simple radiator hose replacement, calling around Fenton I was asked to drop my car off the next day to wait for the following day to even have it looked at. The guys here got me in no problem, the cost was cheap, they dealt with my pestering phone calls without complaint, and even had after hours pick up service. I will do all my repair here from now on. If you’re shopping around reviews and trying to decide, call the team here.
LD
LESLIE D.
Fenton
Buick Regal Base
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2024
client vérifiéVérifié Client
10
Always a positive experience
This business is honest and trustworthy. They have gone above and beyond to help me out on multiple occasions. This is very important to me as a woman when getting vehicle service.
1-15 sur 130 résultats
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