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Auffenberg Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(3 569 Avis)
82
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
172
Total des ReScores
4,9
Moyenne de ReScore
82
Score NPS ®

Détails de l'entreprise

À propos

Auffenberg Hyundai is conveniently located in O'Fallon, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Auffenberg Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Auffenberg Hyundai is conveniently located in O'Fallon, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Auffenberg Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(618) 622-9001

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
1300 Central Park Drive O'Fallon, IL 62269
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(3 569 Avis)

JW
gravatar
Janet W.
Caseyville, IL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/11/2022
Type de service : Maintenance
client vérifiéVérifié Client
0
Catégorie : Service
Engine/Oil Consumption Problem
It started with an oil consumption problem and ended with a catalytic converter replacement as well. I paid for this car without missing any payment or being late on a payment and as soon as this issue started I was treated so harshly! I was told so many different things. I was charged $700.00 just for an hours labor. The things I’ve been through at Auffenberg Hyundai isn’t worth it! They do not care! Hyundai doesn’t stand by their brand!
William G., Service Manager de Auffenberg Hyundai a répondu le 04/12/2022 05:29 AM

There is nothing in this survey that is true at all. The $700.00 was your co Pay for the repairs on the car which is out of the factory warranty and we "Auffenberg" applied to Hyundai for goowill and got for you. The manufacture was going to cover 75% of the repairs and you would pay 25% or $700.00 for fixing your car thats 12,000 miles out of the warranty. 

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.