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Athens Auto Logic

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(411 Avis)
-100
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Détails du score

5 stars
86%
4 stars
8%
3 stars
1%
2 stars
1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

Athens Auto Logic has provided quality car care in Athens, Tennessee, since 1998.
We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Athens and surrounding areas. The Athens Auto Logic has provided quality car care in Athens, Tennessee, since 1998.
We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Athens and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Athens Auto Logic employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Athens Auto Logic is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own. ...more

Catégories
Réparation automobile, Vidange, Réparation de transmission
Contact
(423) 746-1625
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
1626 Highway 30 E Athens, TN 37303-7436
Obtenir des directions
Athens Auto Logic's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(411 Avis)
Écrire un avis
Avis récents
NB
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Nola B.
Englewood, TN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/15/2023
0
Miss diagnosing and gaslighting
I took my vehicle in it was misdiagnosed. I was told the alternator needed to be replaced, and if that didn’t work, we would go from there, Jim, the male receptionist at front and the first conversation was rude and gaslight me. Try to force unneeded repairs. Got a text message from Jim this morning. I asked him a question no reply I called and Jim answers, rude as usual. They will not give me a refund on my diagnosis even though they did no repairs and misdiagnosed it Jim hung up the phone on me. I called back tried to leave a message for a supervisor to contact me, and he picked up the phone and hung it up again. Refusing to let me speak to anybody. The audacity levels at this place are through the roof rude, unprofessional lack of bedside manner or lack of any manners. Thank you for wasting my time. I will be sure to spread the word of this ridiculous incompetence.
WH
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William H.
Madisonville, TN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/24/2022
0
GO SOMEWHERE ELSE!!!
I WOULD SUGGEST FOR ANYONE TO GO SOMEWHERE ELSE!!! The only good things I can say is they provided a loaner vehicle while they had mine and they were fast (only taking about 3 days to replace engine). That is where the good stops. After checking around, they charged $2000 to $3000 more than other shops would have. Then within a few weeks I realized they over filled the oil, it had a bad oil leak, and the work was very poorly done. After taking it back to repair the leak (which was caused by a part they replaced). I was charged more money to fix it when it should have been covered by a warranty. So for any future work I need done, I will be finding somewhere else to go.
LM
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Loretta M.
Niota, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2021
Courtesy
I went to have them check my car out. The outcome was pretty serious, and they gave me a car to drive because mine was not safe to drive!
No one has ever done this for me! I felt they were honest, and very nice!
I will always take my car here in the future!
Recommandé
TH
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Tom H.
Athens, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2021
Saved my bacon
Allen got my Mercedes-Benz back on the road and running great—a day after the M-B dealer said they couldn’t do anything. Very knowledgeable and explained my situation so even a dummy like me could get it. Thanks loads Allen.
Recommandé
MM
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Michael M.
Niota, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2021
Car Heater
I wasn't getting enough heat and I dropped my car off at Athens Auto Logic for them to checkout the problem. They were going to flush the heater coil to remove any build up to see there was any improvements. Athens Auto Logic got my heater working and now I got hot air to warm the car.
Recommandé
CE
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Cindy E.
Athens, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2021
This company is HONEST..a rare thing these days.
I've dealt with Athens Auto Logic 3 times. The honesty extends to the employees, not just the owner. What company tells you "We should test that first before you spend $700.00 to be sure that's the problem." You will need to be patient because they have a lot of loyal customers. The wait is worth every minute. The Owner patiently explains the problem clearly. If I could rate this company with 10 stars, I would.
Recommandé
JR
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Jessica R.
Dodge Avenger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2020
client vérifiéVérifié Client
Amazing service all around!!!
Friendly and knowledgeable staff.
Recommandé
HH
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Herb H.
Etowah, TN
Honda Civic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2020
client vérifiéVérifié Client
Professionalism
They treat you with respect
Recommandé
Client vérifié
Athens, TN
INFINITI G37 Coupe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/21/2020
client vérifiéVérifié Client
A little slow but good work
A little slow but good work
Recommandé
FH
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Frank H.
Cleveland, TN
Nissan Rogue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2020
client vérifiéVérifié Client
Honesty, integrity and won’t cut corners
AutoLogic has been a blessing to work with. They’re honest and they care about giving their customers good service. They also won’t cut corners and do the job thoroughly. They’ve gone above and beyond in inspecting a second car I was considering purchasing.
Recommandé
(H
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(James) Russell H.
Athens, TN
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2020
client vérifiéVérifié Client
Very knowledgeable and always respectful and helpful
They always do a good job weather it’s just changing oil or some major repair. They always confirm with me if they hit a roadblock and could be extra money cost involved,(that has happened at other mechanics to me). Over-all I would say the best shop around for most vehicle repair needs, they have helped me out a lot with all my vehicles in keeping them running and running right, without charging me an arm and leg!
Recommandé
BW
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Bill W.
Athens, TN
Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2020
client vérifiéVérifié Client
Really good to work with
Got the work done and car runs great. Took care of dealing with extended warranty company for us.
Recommandé
SW
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Stacy W.
Niota, TN
Ford Focus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2020
client vérifiéVérifié Client
Great service
Auto logic has always done our repair work right. They have been fair and up front with what was needed to correct our problems. I will continue to use auto logic for our mechanic needs.
Recommandé
EB
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Earl B.
Niota, TN
Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2020
client vérifiéVérifié Client
2008 Nissan Altima Coupe
Excellent work for price as usual! I take all my used car repair there for last 15 or more years.
Recommandé
Client vérifié
Athens, TN
Mazda Mazda6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2020
client vérifiéVérifié Client
Fixed my car
Athens Auto logic found an issue with my car and fixed it promptly and correctly. Happy with thier work.
Recommandé
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