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Astoria Auto Center, Inc.

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(47 Avis)
88
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

Contact
(718) 204-8076

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
40-08 30th Ave Queens, NY 11103

Affiliations

AC Delco
Goodyear
Astoria Auto Center, Inc.'s Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(47 Avis)

ZC
ZAMORA C.
Mazda Tribute i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/27/2025
client vérifiéVérifié Client
10
5 stars !
AAA has been the best purchase of 2025! The providers and staff are incredibly supportive and patient !

RS
Rosen S.
Astoria, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2025
client vérifiéVérifié Client
10
They always do a great job
Very convenient, they always remember me year to year for the inspection, and I trust thier work
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 04/23/2025 10:29 AM

It's fantastic to hear that our team has made your inspection experience a breeze! We believe that remembering our customers is part of the service—after all, who wants to be just another car in the lot? Your trust means a lot to us, and we appreciate you taking the time to share your experience. Looking forward to keeping your vehicle in tip-top shape for many more years!


SC
SEALE C.
Astoria, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Honest people, good service
There’s a common fleecing in NY when you get an inspection that your brakes (or otherwise) need replacing. Not here! Manny is kind and honest, and will let you know how long you can safely drive on brakes etc. So appreciate an honest business.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 04/23/2025 10:31 AM

We’re delighted to hear that you found our inspection process refreshingly honest. It’s always nice to learn that our approach to brakes is more about safety than a sales pitch. Manny and the team believe in transparency, because who needs more surprises when you're just trying to keep your vehicle roadworthy? We’re grateful for your support and are always here to help keep you safe on the roads. Your appreciation for genuine service is definitely our fuel!


LJ
LIMZ J.
Astoria, NY
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/18/2025
client vérifiéVérifié Client
5
Could be better
I brought my car to change the oil, but after the guys complete the service, after a few hours, I noticed a warning light saying that I was running on low oil, so I needed to brought my car back another day, and looks like they forgot to calibrate the oil sensor.
So I felt a bit concerned about the knowledge of the mechanics.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 04/23/2025 10:32 AM

We appreciate you taking the time to share your experience. It's definitely concerning to hear about the warning light after your oil change, and it's not the kind of surprise we aim for. We strive for high standards in our service, and it sounds like we might have missed the mark this time. Rest assured, we'll review the situation and ensure our mechanics are more vigilant with those oil sensors, because your car's well-being is no laughing matter. If you have any further concerns, don't hesitate to reach out. Your peace of mind comes first!


NM
nora m.
Astoria, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Delivered service as promised
Mechanic is knowledgeable of his trade
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 03/06/2025 11:43 AM

We appreciate you taking the time to share your thoughts! Our mechanics pride themselves on being the Sherlock Holmes of the automotive world—solving mysteries under the hood with their expert knowledge. It's always great to hear that our team's skills have made a positive impression. Your support means a lot to us!


MR
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Monet R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2025
10
Manny is the best!
Manny is always so patient with me.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 02/08/2025 09:43 AM

We appreciate you taking a moment to share your experience. Manny does have a special talent for patience, almost like he’s auditioning for a role in a zen garden! We're glad you felt taken care of. If you ever need anything else, you know where to find us.


NC
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Nasimun C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2025
10
Great Mechanic
I came to get my car checked because the air bag light was blinking. They did called for permission to do a full DMV inspection since it was almost time and informed me that my break pads and battery needed changing. They informed me of the price and the reason. Finished all the work in a day.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 01/29/2025 09:17 AM

We're really happy to hear about your experience! It sounds like our team did a thorough job in making sure your car is safe and sound, especially with the airbag light flashing like it was trying to communicate from another dimension. We always aim to keep our customers well-informed, especially when it comes to those pesky things like brakes and batteries. If anything else pops up in the future, don't hesitate to reach out. Safe travels!


ZM
ZAFAR M.
Chevrolet Suburban LT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2025
client vérifiéVérifié Client
10
Good job
Nice people did good work
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 01/23/2025 09:44 AM

We appreciate your feedback and are glad to hear you had a positive experience with our team! It’s great to know our efforts to combine quality work with a friendly atmosphere are paying off. If you need anything else, don't hesitate to reach out. We're here to help!


GY
GOMEZ Y.
Nissan Sentra SL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/12/2025
client vérifiéVérifié Client
0
Not happy with service
It’s been almost a month and My car still at shop and mechanic doesn’t know what’s wrong with it. First he said it was the gas pump. The card is not starting he doesn’t know why. Every time is a different story.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 01/23/2025 09:44 AM

We understand how frustrating it must be to have your car take an extended vacation at the shop, especially when the diagnosis seems to change like the weather. Getting a clear answer can sometimes feel like a scavenger hunt, and we regret that we haven't been able to provide you with a straightforward solution yet. Your feedback is invaluable to us, and we’re committed to finding out what's going on with your vehicle. Please reach out to us directly so we can work together to get to the bottom of this. We appreciate your patience as we navigate this automotive mystery together.


MW
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Manny W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2024
10
Great service
The service provided for my Lexus was done correct, fast, and with the utmost honesty. The staff there is knowledgeable. Highly recommend this place. Manny is an amazing manager and someone that will satisfy your needs.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 12/26/2024 11:10 AM

We appreciate you taking the time to share your experience with us! It's great to know that our team provided you with quick and honest service for your Lexus. We're all about keeping things efficient without skimping on quality. And while we won't argue about the manager being amazing, we'd say it takes a whole crew to make a great experience happen. We're glad you found your visit so satisfying!


JM
JULIAN M.
New York, NY
Chevrolet Sonic LT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2024
client vérifiéVérifié Client
10
Great shop
They are trust worthy
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 12/26/2024 11:11 AM

We really appreciate your confidence in us! Trust is hard to come by these days—kind of like a good parking spot on a Friday evening. We're glad to know that you feel we’ve earned yours. If there's anything else we can assist you with, just give us a shout!


JL
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Joshua L.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2024
10
Great service
Manny provides excellent service and is super friendly. I appreciate his help!
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 11/26/2024 11:29 AM

We're delighted to hear about your positive experience with Manny! It sounds like he was not only on top of his game but also added that extra sprinkle of friendliness. Our team takes pride in making sure you feel valued and supported during your visit. If you need anything else, don’t hesitate to reach out!


CH
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Christine H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2024
9
Quick, transparent and fair price!
Had oil change and they accommodated me quickly. Great work and very friendly.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 11/22/2024 10:01 AM

We appreciate you taking the time to share your experience! It's always a win when we can get you in quickly, and we take pride in delivering friendly service along with great workmanship. Speedy oil changes and smiling faces—now that’s a combination we aim for! We hope to keep your vehicle running smoothly for many miles to come.


RS
ROEHL S.
Subaru XV Crosstrek Premium
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2024
client vérifiéVérifié Client
10
Wheel fixed
Manny was knowledgeable and trustworthy, not an easy combination to find from a mechanic
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 11/11/2024 11:37 AM

We appreciate your feedback! It’s great to hear that Manny made such a positive impression with his knowledge and trustworthiness. Finding a mechanic who meets both criteria can feel like searching for a unicorn at times. Rest assured, we’ll keep working hard to keep that magic alive here at Astoria Auto Center. Happy driving!


MB
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Myrian B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2024
10
best service
Mr. Mecani Angelo is a kind and attentive person; he provides good, efficient and effective service.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 11/11/2024 11:36 AM

We're delighted to hear that you had such a positive experience with our team, especially with Mr. Mecani Angelo! It's always great when kind and attentive service hits the mark. We like to think of ourselves as your automotive sidekicks, ensuring everything runs smoothly and efficiently. If you need anything in the future, we’re here to help!


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