business image

Astoria Auto Center, Inc.

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(57 Avis)
89

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

Contact
(718) 204-8076

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
40-08 30th Ave Queens, NY 11103

Affiliations

AC Delco
Goodyear
Astoria Auto Center, Inc.'s Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(57 Avis)

c.
Astoria, NY
Chevrolet Equinox L
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2025
client vérifiéVérifié Client
10
Angelo
Very nice and food worker
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 10/06/2025 11:26 AM

We appreciate you taking the time to share your experience with us! We're glad to hear that our team made a positive impression. A good vibe and great service go hand in hand, just like comfort food and a cozy night in. If you have any specific favorites, let us know—we love hearing what keeps our customers smiling!


SM
schieck m.
Astoria, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2025
client vérifiéVérifié Client
10
Knowledgeable and helpful
Angelo was a pleasure to work with, friendly and knowledgeable and quoted a fair price.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 10/02/2025 11:19 AM

Thank you for the feedback.


BS
blakely s.
Astoria, NY
Ford Mustang Mach-E GT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2025
client vérifiéVérifié Client
10
Great timely work
Angelo and crew got us back on the road quickly. Offered options for repair and finished before promised time.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 09/16/2025 10:57 AM

We are delighted to hear that you had a great experience with Angelo and the team! It sounds like you were back on the road faster than a squirrel chasing a nut. Providing options for repairs is what we like to do, ensuring you have all the information to make the best choice for your vehicle. We appreciate your trust in us and look forward to being your go-to pit stop in the future!


MC
mcloty c.
Long Island City, NY
Ford Mustang GT
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/12/2025
client vérifiéVérifié Client
0
Didn’t fix flat
Didn’t fix my flat tire. Immediately became flat again after leaving.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 08/12/2025 11:20 AM

We're sorry to hear that your tire decided to play tricks right after our visit. That’s definitely not the outcome we strive for. We take flat tires very seriously—almost as seriously as we take our coffee breaks! Please reach out to us directly, so we can get to the bottom of this and ensure your tires are road-ready. Your comfort and safety are our top priorities.


D.
East Elmhurst, NY
Mazda 3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2025
client vérifiéVérifié Client
10
Excellence
Excellent
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 08/05/2025 06:54 PM

We appreciate your feedback! It seems we hit the nail on the head with our service. If you have any specific experiences you'd like to share, we’d love to hear them! Your insights help us continue to keep our service excellent—one happy customer at a time.


HN
Haynes N.
Astoria, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2025
client vérifiéVérifié Client
10
Great!
A quick trip to Queens for an appointment turned out to be a bit of a disaster when our car wouldn’t start. AAA towed us to this suggested shop and were very glad they did! The staff was personable and knowledgeable. They even showed us exactly what they needed to fix. We had a baby with us, and they pointed us to an area where we could feed him and keep cool. The job was done in a few hours. Would definitely recommend!
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 07/18/2025 10:59 AM

It's fantastic to hear that your unexpected trip to our shop turned into a pleasant experience, despite the initial hiccup with your car! We're glad our staff could come to the rescue and that you felt well taken care of, especially with a baby in tow. Keeping cool and well-fed is a top priority for us! Your recommendation means the world, and we appreciate you taking the time to share your experience. Here's to smoother rides in the future!


N.
Astoria, NY
Not Specified:
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/02/2025
client vérifiéVérifié Client
9
I’m very satisfied with the job!!
Keep it up!!!
🇺🇸
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 07/18/2025 11:01 AM

We appreciate the encouragement! It's always fantastic to know our efforts are recognized. Rest assured, we’ll keep doing our best to provide top-notch service. If there's anything specific you'd like to see us improve, feel free to share – we're all ears!


EK
gravatar
enisa k.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
10
incredibly fast and caring.
I’m a single mom and didn’t realize that I needed to get an oil change and my inspection was expired. They went above and beyond and didn’t take advantage over the fact that I was not sure how much the services cost. I am so grateful that they are in the neighborhood and I will come to them for all my things moving forward.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 07/18/2025 11:02 AM

It's great to hear about your experience! We pride ourselves on being the neighborhood helpers—kind of like superheroes but with wrenches instead of capes. It's fantastic that our team could provide the support you needed without adding any extra stress to your day. We're glad to have earned your trust, and we're here to make your auto care feel as easy as pie—just without the crumbs in the glove compartment. Looking forward to taking care of all your future service needs!


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Accommodating and fast
They were very accommodating when I couldn’t come get my car immediately which I so appreciated. They also did the work very quickly and for a a reasonable price. The tow truck driver was also very helpful, professional, and kind. Great service all around!
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 07/18/2025 10:57 AM

We’re delighted to hear that you appreciated our accommodating spirit and speedy service! It sounds like our team, including the tow truck driver, really hit the mark on professionalism and kindness. We always aim to provide a smooth ride, both on the road and in the service department. Your support means a lot, and we look forward to keeping your vehicle running smoothly!


AA
ARTY A.
Astoria, NY
Jeep Grand Cherokee Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Great local shop
Use them plenty of time. Always do good work
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 05/23/2025 11:26 AM

We're glad to hear that you've had consistently positive experiences with us! It's great to know that our team is hitting the mark. Your support means a lot, and we promise to keep the good work rolling—no pressure, right? If you ever need anything else, you know where to find us!


ZC
ZAMORA C.
Mazda Tribute i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/27/2025
client vérifiéVérifié Client
10
5 stars !
AAA has been the best purchase of 2025! The providers and staff are incredibly supportive and patient !
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 05/23/2025 11:29 AM

It's fantastic to hear that your experience with us has been a highlight of your shopping year! We aim to make every visit feel like a warm hug (without the awkwardness, of course). Our team prides itself on being supportive and patient, so it's great to know they hit the mark for you. If you ever need assistance or just want to chat about your ride, we're here and ready to roll!


RS
Rosen S.
Astoria, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2025
client vérifiéVérifié Client
10
They always do a great job
Very convenient, they always remember me year to year for the inspection, and I trust thier work
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 04/23/2025 10:29 AM

It's fantastic to hear that our team has made your inspection experience a breeze! We believe that remembering our customers is part of the service—after all, who wants to be just another car in the lot? Your trust means a lot to us, and we appreciate you taking the time to share your experience. Looking forward to keeping your vehicle in tip-top shape for many more years!


SC
SEALE C.
Astoria, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Honest people, good service
There’s a common fleecing in NY when you get an inspection that your brakes (or otherwise) need replacing. Not here! Manny is kind and honest, and will let you know how long you can safely drive on brakes etc. So appreciate an honest business.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 04/23/2025 10:31 AM

We’re delighted to hear that you found our inspection process refreshingly honest. It’s always nice to learn that our approach to brakes is more about safety than a sales pitch. Manny and the team believe in transparency, because who needs more surprises when you're just trying to keep your vehicle roadworthy? We’re grateful for your support and are always here to help keep you safe on the roads. Your appreciation for genuine service is definitely our fuel!


LJ
LIMZ J.
Astoria, NY
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/18/2025
client vérifiéVérifié Client
5
Could be better
I brought my car to change the oil, but after the guys complete the service, after a few hours, I noticed a warning light saying that I was running on low oil, so I needed to brought my car back another day, and looks like they forgot to calibrate the oil sensor.
So I felt a bit concerned about the knowledge of the mechanics.
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 04/23/2025 10:32 AM

We appreciate you taking the time to share your experience. It's definitely concerning to hear about the warning light after your oil change, and it's not the kind of surprise we aim for. We strive for high standards in our service, and it sounds like we might have missed the mark this time. Rest assured, we'll review the situation and ensure our mechanics are more vigilant with those oil sensors, because your car's well-being is no laughing matter. If you have any further concerns, don't hesitate to reach out. Your peace of mind comes first!


NM
nora m.
Astoria, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Delivered service as promised
Mechanic is knowledgeable of his trade
Astoria Auto Center, Inc de Astoria Auto Center, Inc. a répondu le 03/06/2025 11:43 AM

We appreciate you taking the time to share your thoughts! Our mechanics pride themselves on being the Sherlock Holmes of the automotive world—solving mysteries under the hood with their expert knowledge. It's always great to hear that our team's skills have made a positive impression. Your support means a lot to us!


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