They got me in immediately, and dealt with the insurance quickly. When they ordered parts, the bumper came in damaged twice, but they communicated with me and made sure the third one wasn’t. Then when they got the hood as the last step, they noticed the front end looked out of spec, so they communicated that to me fixed it. It took a while, but their dedication to excellence was worth it. They even vacuumed the inside and washed the car before giving it back.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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