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Apple Valley Honda

Score moyen
Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5
3,8
(15 Avis)
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore

Détails de l'entreprise

À propos

At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently. At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently.

Catégories
Concessionnaire de voitures neuves
Contact
(509) 662-1551

Heures d'ouverture

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:30 AM - 6:00 PM
Sun
11:00 AM - 5:00 PM
* Heure du Pacifique (É.-U. et Canada)
400 Highline Drive East Wenatchee, WA 98802

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore

Détails de l'entreprise

À propos

At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently. At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently.

Catégories
Concessionnaire de voitures neuves
Contact
(509) 662-1551

Heures d'ouverture

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:30 AM - 6:00 PM
Sun
11:00 AM - 5:00 PM
* Heure du Pacifique (É.-U. et Canada)
400 Highline Drive East Wenatchee, WA 98802

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore

Détails de l'entreprise

À propos

At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently. At Apple Valley Honda, you can feel confident that your vehicle will receive the best and most reliable service. Our service advisors listen and keep the job flowing smoothly and efficiently.

Catégories
Concessionnaire de voitures neuves
Contact
(509) 662-1551

Heures d'ouverture

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:30 AM - 6:00 PM
Sun
11:00 AM - 5:00 PM
* Heure du Pacifique (É.-U. et Canada)
400 Highline Drive East Wenatchee, WA 98802
Tous les départements' Avis
Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5
3,8
(15 Avis)

RB
gravatar
Ryan B.
North Bend, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/24/2019
Did not own up to issue with warped rotors
We bought a Honda Pilot 2013 a year and a half ago for this dealership. We were told that the front rotors were machined, but after 2 months we had to take it in due to vibrations in the car while braking. The ROTORS WERE WARPED AFTER ONLY A FEW MONTHS.

Wenatchee Honda did not have this issue repaired for us and left us to foot the $600 bill.

Since then it has happened again, meaning that the rotors need to be machined or replaced on average every 6 months, at $1,500 to $2,000 a pop.

So, for buying a used certified car and taking an additional warranty, we will spend the same amount on rotors as we did on the entire car in about 6 years.

Kind of sounds like an issue that Honda isn't dealing with and is just passing off to their customers.
Non recommandé

MT
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Michael T.
Wenatchee, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2018
Appreciate the understanding.
Would like to thank Eryn Hubbard for answering all the questions I had while being professional and understanding. Would also like to thank Adam Prater for understanding and Town Honda as a whole for providing a great experience and having that good old small town integrity. I appreciate everything you guys did for us.
Recommandé

HH
gravatar
Heather H.
Ellensburg, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/13/2018
Horrible, disingenious, terrible management
After making an appointment with the manager who said he wanted to work with me directly, I drove 1.5 hours and was given the bait and switch--a salesman with 2 months experience who would rather be at the golf course then selling cars was 'assigned to me'. Time for negotiation: would only drop $200 off the sticker price for a car that had been in an accident and on the lot for 6 months! I had cash in had, and they let me walk out the door because they refused to drop the price more than 200$ despite telling me before my drive they would get it close to my asking price --a total scam. All along the manager was visible walking around the showroom and even talked to my boyfriend not knowing he was with me--as I was trying to negotiate. Clearly he had time to deal with me directly but he was like the Wizard of Oz, hiding behind his green curtain.
I walked across the street to Toyota and bought a brand new car and hour later! Save yourself the hassle and work with good honest people at Toyota or elsewhere--Apple Valley's manager is a joke. He has no idea how to build relationships or conduct business, and he is not honest. He
Non recommandé

JM
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JUAN M.
Wenatchee, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2017
client vérifiéVérifié Client
Catégorie : Sales
The customer service I received was great.
I'm definitely going to refer my friends and continue buying vehicles from Apple Valley Honda.
Recommandé

JC
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JOHN C.
East Wenatchee, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2017
client vérifiéVérifié Client
Catégorie : Service
Speedy service, professional.
Very positive experience!
Recommandé

KF
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KAREN F.
East Wenatchee, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2017
client vérifiéVérifié Client
Catégorie : Service
Prompt and Courteous service
I made my appointment online, with several changes that were sure to cause confusion, including a rental car that was no longer needed. They called with a question, clarified what I was needing, confirmed my appointment and car. When I arrived, I didn't need the car anymore, but the keys were ready and there was no problem that I didn't need it. My car was set to be ready about 4 hours after drop off, but was ready within 2 and was purring like a kitten (as it should, it's only a year old).
Recommandé

SB
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SANDRA B.
Chelan, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2017
client vérifiéVérifié Client
Catégorie : Service
10+ Years of Great Service
Thank you Honda Service Dept of Apple Valley Honda!
Recommandé

JJ
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JAMES J.
East Wenatchee, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2017
client vérifiéVérifié Client
Catégorie : Service
Staff
Excellent service.
Recommandé

BG
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BETTY G.
Royal City, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2017
client vérifiéVérifié Client
Catégorie : Service
Oil Change Service
Very knowledgeable and friendly service staff. Fast and accurate service Nice waiting area.
Recommandé

JW
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JUDY W.
Cashmere, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2017
client vérifiéVérifié Client
Catégorie : Service
Quality of service
Excellent
Recommandé

KK
gravatar
KATHLEEN K.
Wenatchee, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2017
client vérifiéVérifié Client
Catégorie : Service
Close to home
Good
Recommandé

WE
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WILBERT E.
East Wenatchee, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/12/2017
client vérifiéVérifié Client
Catégorie : Service
Service review
Well done. Took a bit longer than I was told but I could see they were busy. I'd rather have a longer estimate than going over. It helps me plan better.
Recommandé

PR
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PEGGY R.
Wenatchee, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2017
client vérifiéVérifié Client
Catégorie : Service
Quick service
Curiosity
Recommandé

AH
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AUDREY H.
East Wenatchee, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2017
client vérifiéVérifié Client
Catégorie : Service
Oil change
Customer service has been great and prices are affordable, thank you!!
Recommandé

JH
gravatar
JENNIFER H.
Longview, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2017
client vérifiéVérifié Client
Catégorie : Sales
Excellent!
My salesman was exceptional and finance took just a few minutes. Overall a completely pleasant experience from start to finish.
Recommandé
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.