These guys know what they’re doing! After taking my 3 series to another shop, spending a bunch of money and being without my car forever- PNW found the problem, repaired it, and programmed it in house. I didn’t have to drive to Portland, and that was amazing! Love these guys. 10/10, by the way, they cleaned my car too!
BD
Bree D.
Astoria, OR
09/16/2023
10
The ONLY place for your BMw
These guys know what they’re doing! After taking my 3 series to another shop, spending a bunch of money and being without my car forever- PNW found the problem, repaired it, and programmed it in house. I didn’t have to drive to Portland, and that was amazing! Love these guys. 10/10, by the way, they cleaned my car too!
DR
Darrell R.
Seaside, OR
12/15/2022
10
High quality
My bmw started to have a funny smell and running weird took it to Ashley jo she knew immediately what was wrong with it. They must have pulled some magic strings because it’s running like my bmw again and plenty of spirited driving coming my way. Thanks PNW fam!
JL
Jim L.
Bellingham, WA
10/06/2022
10
Water pump replace on Dodge Ram Truck
While taking a road trip from Cape Disappointment up and back down the river from Longview I lost my water pump in Astoria. I was in a real fix because I had to get back the next day for my work. PNW Auto really came through for me by fitting me in between jobs to get me back on the road again in record time. On top of that the price was very competitive and the work was excellent! Thank you PNW auto for the great service! I highly recommend them! Jim in Bellingham
RC
Robert C.
Chehalis, WA
09/27/2022
1
Poor Work
In addition to spending $4k to replace the transmission on our '98 suburban, the vehicle is at a front end shop. The shop just informed me that after replacement of the tie rod ends, (done in Astoria at PNW Automotive) no alignment was completed. The upper ball joints were replaced and they left the lower ball joints intact, which are shot. Now, we are looking at another $1100 just to fix and align the front end, then to replace the tires.
I've called and left messages, but no response. And it amazes me how all these people are raving about this shop. And to think this vehicle was supposed to drive the AlCan............
RC
Robert C.
Chehalis, WA
09/02/2022
0
Does not back work/warranty
Spent over 3k on rebuilding transmission and front end work. Less than 2 months and 3 thousand miles, transmission is shot. Shop will only warranty the work if it’s in their shop. So, currently in SoCal and will spend $3500 to have the transmission rebuilt again.
New shop warranty is with ATRA, over 32,000 shops US wide. Interestingly enough, PNW Auto has same logo but states the work needs to be completed in their shop.
Needless to say, if they do your work, stay within towing distance or else you’ll be in the same boat as us.
LT
Larry T.
Astoria, OR
08/13/2022
10
2002 Toyota Carolla
With gas prices going through the ceiling now, I needed to get our little Toyota going again. It had been getting very little use for the last couple years. It hadn't been turned since 2005, (regular oil changes though). About 80,000 miles ago. Well, took her to PNW, brakes, a tune up, oil change, and a minor oil leak. And she's running beautifully, getting excellent gas mileage. Jeremy, Ashley and PNW, are great. I definitely recommend them!
RF
Rich F.
12/21/2020
Vérifié Client
Great Service and Communication, Reasonable Rates
Excellent customer service, and good communication. Fair honest assessment and I am happy with repair. (new clutch and flywheel).
Recommandé
HG
Heather G.
12/04/2020
Vérifié Client
Great service, great expertise
Before moving to the coast, I figured I might need to sell my Saabs, because they break all the time. Within a month, PNW has helped me with my '00 9-3 twice. Both times their advice was solid, the service was fantastic, and the kitties were super friendly. Their prices are WAY better than many euro-shops. I'm thrilled I get to keep my cars!
Recommandé
MM
Mick M.
12/04/2020
Vérifié Client
Impressive Highlander treatment.
P
Recommandé
BZ
Bruce Z.
Astoria, OR
11/30/2020
Best customer service ever! I've spent 2 months trying to get my Lincoln Navigator to start and run. Jeremy got it running in a couple of hours and their financing program removed all my stress and anxiety. All on a Sunday!
Truly professional and reliable. Pnw made a stressful repair problem as painless as possible.
Recommandé
EC
Eric C.
11/20/2020
Vérifié Client
Fabulous customer service!
They are great! They say what they're going to do and they actually do it!!
Wonderful folks!
Recommandé
AS
Alekzandria S.
11/20/2020
Vérifié Client
Fantastic friendly service
The staff are super nice and take the best care of the customer. They make sure you are happy with the work done and that you get the best price for it. I appreciate your help and will be back for future work!
Recommandé
SP
Sian P.
10/24/2020
Vérifié Client
stuck in Astoria and PNW came to our rescue
Excellent service tho delayed a couple of days due to the wrong part being sent out from Portland.
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