Allison Auto Center is a family-owned and operated full-service automotive repair shop in Ossining, New York. We offer various auto repair and maintenance services, aiming to provide the highest quality of work coupled with the best customer service for your vehicle's needs. We also offer convenient pick-up and drop-off services for Allison Auto Center is a family-owned and operated full-service automotive repair shop in Ossining, New York. We offer various auto repair and maintenance services, aiming to provide the highest quality of work coupled with the best customer service for your vehicle's needs. We also offer convenient pick-up and drop-off services for vehicles, as well as some at-home services where we come to you to service your vehicle. Call the shop for more information today! ...more
Vérifié ClientWe appreciate you sharing your experience with us and it's great to hear that you found Alex and the team to be top-notch! It sounds like a well-oiled machine on the repair side. However, we understand that communication from the front office could use a bit more pep in its step. Nobody enjoys the mystery of waiting for an update! We'll be sure to review this feedback to keep the lines open and reduce those after-hours phone calls. Thanks once again for the feedback, and safe travels!
The only issue at this shop is communication with the front office - unless you call they won’t be proactive to call you. This results in a lot of 5 pm calls on the first day of service asking if they diagnosed the repair and estimate and if they have the part. Most result in 2nd day on the shop and you wondering if they are finished