Solutions d'affaires
English French Canadian
SureCritic / Allen Hyundai Of Laguna Niguel
business image

Allen Hyundai Of Laguna Niguel

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(15 Avis)
-100
Écrire un avis
SureCritic peut aider à la rétention de votre entreprise
En savoir plus

Détails du score

5 stars
84%
4 stars
4%
3 stars
6%
2 stars
1%
1 star
3%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
Avis original
Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5
3
Total des ReScores™
4,3
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(949) 485-3700
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
28432 Camino Capistrano Laguna Niguel, CA 92677
Obtenir des directions
Département des ventes' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(15 Avis)
Écrire un avis
Avis récents
MC
gravatar
Maria C.
Laguna Niguel, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/28/2025
0
Catégorie : Sales
Worst Dealership
We had purchased several cars from the dealership. We had a Santa Fe deemed as a lemon by corporate and the dealership wouldn't help us or service the car after corporate requested over and over again to take back to dealership. A Mr. Tim Bright, Service Manager was rude and wouldnt even give us a ride home. If you are a woman or senior look for another dealership.
ZS
gravatar
Zandi Haghighi S.
Irvine, CA
2020 Hyundai Sonata Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2021
client vérifiéVérifié Client
Catégorie : Sales
Amazing customer service.
I had the best experience, getting a lease car from Allen Hyundai. The staff were friendly and helped me with every step of the process. I met with Mr. Zokaie and Mr. Bigharazh and they both helped me find my desired car. I recommend everyone to have a business with them. Their offers are great and they provide exceptional customer service.
Recommandé
PR
gravatar
Paz R.
Mission Viejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2021
Sales
Very pleased with Mr. Kim's excellent customer service who made sure he got me the color of the Kona EV I wanted to lease since it was not available in the dealership's inventory. He explained in detail where they had to search other dealers to find it and when they did locate one, he called to indicate when it would be ready for me to sign the final paperwork. He was also very hospitable & took my grandkids to the refreshment center where he offered them hot chocolate.
Recommandé
Robert H., Reputation Manager & Assistant to Service Director de Allen Hyundai Of Laguna Niguel a répondu le 03/29/2021 08:23 AM

Paz,

We appreciate you taking the time to let us know about your recent experience here at Allen Hyundai! Thank you for the kind words and 5-star review! We hope to see you and your vehicle in for service when the time comes! Until then, have a great rest of your week!

Bobby H.
Reputation Manager &
Assistant to Service Director
PR
gravatar
Paz R.
Mission Viejo, CA
2020 Hyundai Kona Ev
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/24/2021
client vérifiéVérifié Client
Catégorie : Sales
Service Dept
I understood I was supposed to receive a call within a few days after I leased my Kona Electric on Mar. 15th. No one called me after a week and so I was the one who called my salesman, Mr. Kim., on Mar. 22nd, asking when someone would call me to bring my car in for the Eckbond Application which I purchased. Ivan A. of the service dept called me same day & said they were so busy & he asked me when I wanted bring my car in. "Tomorrow would be best, I said & gave me an appt for 9 a.m. the next day, Tuesday. He also indicated there were two (2) recalls on my car which they had to upload in the computer.
Recommandé
Robert H., Reputation Manager & Assistant to Service Director de Allen Hyundai Of Laguna Niguel a répondu le 03/24/2021 11:20 AM

Paz,

Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you and your vehicle for service! Have a great rest of your week!

Bobby H.
Reputation Manager &
Assistant to Service Director
AD
gravatar
Andrew D.
Laguna Hills, CA
2020 Hyundai Santa Fe
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/23/2021
client vérifiéVérifié Client
Catégorie : Sales
KIAN K. de Allen Hyundai Of Laguna Niguel a répondu le 03/26/2021 10:29 AM

please contact me directly at 4804275505 so i can help resolve this matter , thank you cyrus

Client vérifié
Fullerton, CA
2020 Hyundai Kona Ev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2021
client vérifiéVérifié Client
Catégorie : Sales
Short and sweet visit
Excellent relationship with customers, and great deals.
Recommandé
Robert H., Reputation Manager & Assistant to Service Director de Allen Hyundai Of Laguna Niguel a répondu le 03/11/2021 09:44 AM

Hyundai Owner,

We are so happy to hear you were pleased with your sales experience! Thank you for taking the time to leave us your feedback and a 5-star review! Please let us know whenever you need anything or have any questions! We look forward to seeing you again, and hope you will service your vehicle with us! Have a great rest of your week!

Bobby H.
Reputation Manager &
Assistant to Service Director
SS
gravatar
Seyed S.
Laguna Niguel, CA
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2021
client vérifiéVérifié Client
Catégorie : Sales
Sam Sadeghi
Wonderful
Recommandé
Robert H., Reputation Manager & Assistant to Service Director de Allen Hyundai Of Laguna Niguel a répondu le 02/23/2021 04:20 PM

Seyed,

We appreciate you taking the time to leave us a 5-star review! Next time you need anything just let us know and we will be more happy to help! Have a great rest of your week!

Bobby H.
Reputation Manager &
Assistant to Service Director
KG
gravatar
Keith G.
Dana Point, CA
2020 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2021
client vérifiéVérifié Client
Catégorie : Sales
Exceptional value
Not only is the sales and financing experience wonderful, the brand and value of Hyundai is the best on the road.
Recommandé
Robert H., Reputation Manager & Assistant to Service Director de Allen Hyundai Of Laguna Niguel a répondu le 01/05/2021 03:58 PM

Thank you so much for your 5-star review! We are pleased you were satisfied with your visit and look forward to helping you next time you need anything or have any questions! Have a great rest of your week!

Bobby H.
Reputation Manager &
Assistant to Service Director
MC
gravatar
Mark C.
Laguna Niguel, CA
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2020
client vérifiéVérifié Client
Catégorie : Sales
Great people
Been customer for years Tim Bright an Aaron Vega went above an beyond!!!
Recommandé
Robert H., Reputation Manager & Assistant to Service Director de Allen Hyundai Of Laguna Niguel a répondu le 12/14/2020 11:21 AM

Mark,

Thank you so much for visiting us here at Allen! We do our best to provide the highest quality service possible and we are glad you were satisfied with your visit! We look forward to seeing you next time you need anything! Have a great rest of your week!

Bobby H.
Reputation Manager &
Assistant to Service Director
Client vérifié
Ladera Ranch, CA
2021 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2020
client vérifiéVérifié Client
Catégorie : Sales
Excellent
We were very pleased by the service and attention we received, and we love our new Hyundai!
Recommandé
Robert H., Reputation Manager & Assistant to Service Director de Allen Hyundai Of Laguna Niguel a répondu le 12/21/2020 09:00 AM

Dear valued Allen guest,

Thank you so very much for your positive review of your visit! We are glad you were so pleased with your service visit and we look forward to seeing you next time you come in! Happy holidays!

Bobby H.
Reputation Manager &
Assistant to Service Director
MW
gravatar
Maryjo W.
San Clemente, CA
2020 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2020
client vérifiéVérifié Client
Catégorie : Sales
Ease of completing transactions
Great experience
Recommandé
Client vérifié
San Clemente, CA
2021 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2020
client vérifiéVérifié Client
Catégorie : Sales
Amazing experience
The facility was safe. The staff was kind, courteous and very thorough in finding me the right vehicle. They were able to get me the car I wanted before the scheduled time. They we amazing!
Recommandé
MB
gravatar
Mary B.
San Juan Capistrano, CA
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2020
client vérifiéVérifié Client
Catégorie : Sales
New Santa Fe for me!
Allen Hyundai was recommended to me by Bruce and Sue Revilla who purchased their Hyundai Santa Fe sport and have been extremely pleased.
Recommandé
RZ
gravatar
Richard Z.
Laguna Niguel, CA
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/20/2020
client vérifiéVérifié Client
Catégorie : Sales
RZ
?
Recommandé
Client vérifié
Mission Viejo, CA
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/16/2020
client vérifiéVérifié Client
Catégorie : Sales
Great service and great sales people
All employees were so helpful and friendly.
Recommandé
1-15 sur 16 résultats
Entreprises près de chez vous
Niguel Auto Service
94
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(96 Avis)
La Paz Service Center
95
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1 229 Avis)
Aliso Niguel Auto Care
92
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(839 Avis)
Alicia Plaza
-100
Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5
1,8
(5 Avis)
Alicia Village
-100
Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5
1,8
(13 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.